Nice apartments. Monica and America helped to get the right place at a reasonable price. I greatly…read morerecommend this place.

Had a really bad rat problem when living here. The metal stairs are honestly terrifying if you have…read morekids. There is a lotttt that needs to be re done and they usually just move you in as is and it sucks. Lots of counter tops that need to be refurbished- lights that are out and I will say the manager truly does try so hard and I appreciated that but they need to be torn down.

I was here for 2 years. Gabby, the property manager, is sweet and wonderful. I loved the private…read moreparking, personal yard and quiet. Easy access to Beltway 8 & Highway 225. The property cleanliness was also often maintained.

I got on here looking up my apartment complex by chance and WHAT DID I SEE??? A 1-star review!!! I…read morehave to disagree with any and all 1-star ratings (they sound like disgruntled prior tenants). For starters: The staff is amazing! They connect with you and treat you like a human being, not just a tenant who lives in their complex and they are collecting rent. They communicate effectively via email or text. It is the irresponsible tenants who do not read their emails or choose to ignore them (p.s. if you live here-valuable information comes through your emails. Just follow their rules so we all can live in harmony and with one another). Next the grounds are kept immaculate. Maintenance is super friendly and on point (like they completed it yesterday before you requested the service) when they receive your request (mind you with COVID-19, slight adjustments had to be made, but services are still done as soon as possible or you receive a communication on the status of your request. GREAT PLACE TO LIVE!!!

I have been living here for 19 months and would highly recommend this complex. The staff has always…read morebeen professional and courteous. All maintenance issues have been dealt with in a timely manner and I have been extremely happy living here. The other tenants have all been kind and considerate. I would highly recommend this apartment complex.

I have to brag for a quick minute. If I could email corporate believe me I would in a heartbeat!…read moreVista Hollow Apartment has all of the amenities you would expect in a apartment complex - pool, common room, etc., but the very best thing about living here is the staff! The resident manager ((Alex and Chrystal)) They listen to your requests and take action on them and keep you informed. They are excellent, efficient, friendly, happy, knowledgeable and very courteous! Just all around exceptional! They know all of their residents by name here and I feel right at home. Maintenance is speedy and excellent as always! I love living here and the location is Great by the way! The overall property atmosphere is always clean, quiet, and very friendly. . . I just want to show my appreciation for the prompt, courteous service I continuously receive while living here! If you are looking to rent an apartment, look no further! I HIGHLY RECOMMENDED VISTA HOLLOW APARTMENTS!

Good place and Alex is great. I was frustrated with the move out policies and some of the people…read morethat live there but complexes can only goby what the residents claim to be. Most of the families with children don't bother to control or watch them

Since moving to Queens Lane, my baby has made so many new friends! Life changes are hard, but…read moreseeing her happy and safe is worth anything in the world. If you are not in place that feels like home, you're in the wrong place. This is home. Come home

From the owner: Queens Lane Apartments strives to always provide the best possible service and product at the best…read moreprice. Our caring staff realize that your apartment is more than just a place to sleep, it's your home.

I toured these apartments last year when I found out they were completed being built. The tour was…read morevery long; started in the morning and ended by the noon. The leasing agent was great and friendly. He had a lot to show me. The dog park was small and in the direct sunlight. A lot of amenities such as extra storage on top of garage space. The leasing agent showed me inside another tenant garage to see how large they were. The prices of the studio unit was crazy expensive! I was quoted $1,600 not including all of the fees! A studio unit not the one bedroom. Can you believe it?! Highway robbery. I liked the high ceilings of the units with the crown molding, stainless steel appliances, and white cabinetry, but I didn't get that homey feeling. It felt like a cookie cutter generic apartment. I decided against renting here.

There's rats, the elevators are only fixed whenever we complain,pee are on the carpet,the place is…read morenot even clean I DONT RECOMMEND!!!!

I have been living here for 6 months or a little bit more but everything seems good so far , the…read moreonly thing it's that the apartment was not fully ready when we moved in and they need to get something's done but other then that , it's very quiet and nice please to stay .

Save your money and your sanity--look elsewhere. The management at Cinnamon Ridge is either…read morecompletely incompetent or willfully malicious. ​I am currently disputing a $75 fee that they charged me due to a glitch in their own portal. Their system rejected my application fee claiming my bank wasn't real, while simultaneously accepting my deposit check from that same bank. ​Any competent manager would look at that, realize it was a glitch, and waive the fee. Instead, the office staff told me "too bad" and demanded I pay the penalty for their broken website. Now, they are ignoring my emails and refusing to fix it. ​If they can't handle a simple application check without fining you, imagine how they will handle a maintenance emergency. Zero stars.

Great management. Apartments could use a refurb, but each comes with a garage!…read more Don't rent a unit at the back as the heavy woods are there with tons of critters!

I had the pleasure of touring with Ms. Kim Jezek. I came in without formally reserving a tour (had…read moreanother tour prior and didn't know how long that would have lasted) and upon walking in, I was immediately greeted by Ms. Jezek. She was assisting another person, but was very friendly and even offered me water as I waited. The lobby is beautifully decorated and it's cool to know they have a Christmas decorating section. The gym was very nice with a stair climber. As Ms. Jezek became available, she maintained her friendliness and was very down-to-earth. I was originally interested in the E floorplan, but there wasn't any available to tour. She showed me the upgraded F floorplan with SS appliances and granite countertops. She explained the differences and comparisons of F to E units. The upgraded F was very nice and almost perfect minus the price. Upon getting back to the office, Ms. Jezek went above and beyond even explaining some D/C/B floorplans. Sadly, most units have either white or black appliances and it's a gamble on which you could receive. I explained to her that my prior apt, San Marin in Austin was an older apt had white appliances that I despise. I just cannot go back to white appliances - they are ugly and outdated, and mines at San Marin felt like they were from the 80s. *Anyways off of that sidenote* Ms. Jezek did not assume that my last apt was low income due to the older appliances. She was very understanding and searched for units that had a newer finish with the right price. Ms. Jezek even showed me the actual unit. The unit was beautiful, spacious, and bright. The attached garage was a real treat. The grounds appeared to be lovely with its foliage, and tall trees, and I didn't see any exposing trash littered throughout. There are some things I'd have to consider such as living near children. I saw children's toys in the adjacent unit across from the unit I toured. That was one turn-off since I WFM and prefer quietness over screams. Another thing is the lack of parking around the unit considering most of them were numbered (reserved). I wasn't much interested in having valet trash service again, had it at Valencia Place in Houston. The apt complex may be older, but the curb appeal is very beautiful. It's in a prime location especially if you shop in CL. I'll have to deliberate further with Ms. Jezek before my final decision.

The grounds are kept up neat and clean. M-S all the liter…read morethat has been scattered throughout the night is picked up first thing every morning. Lili in the office is AWESOME!!! She has a great demeanor. She's kind, friendly, nice, even toned in her voice and she has a pleasant bedside manner, meaning she has great customer service. She is a real asset to the company! I met someone who used to live here they said it had changed for the better! The apartments have been painted bright colors! I saw a picture of the pool without the jasmine around it, big difference! The pool is well maintained! There are beautiful rose bushes all around the whole apartment complex, a magnolia tree right outside my front door! I really like that there are doggy stations all over with baggies and trash cans! There is even a small doggy park for my dog to run. When you call the office for maintenance, they are usually there within 2-3 hours, sometimes sooner, fixing the issue, most of the time within 5 minutes. I highly recommend checking the Alcove Apartments out! Ask for Lili when you get there

Hello! I'm Lili the leasing agent here at the alcove apts!…read moreWe offer great customer service, our maintenance is amazing, renovated apt with washer and dryer connections. If you keep getting denied and losing your money. Call or text me! I work with good, bad or no credit! I'll get you approved! I'll be more than happy to help you find your new home! 713-240-5037