I got on here looking up my apartment complex by chance and WHAT DID I SEE??? A 1-star review!!! I…read morehave to disagree with any and all 1-star ratings (they sound like disgruntled prior tenants). For starters: The staff is amazing! They connect with you and treat you like a human being, not just a tenant who lives in their complex and they are collecting rent. They communicate effectively via email or text. It is the irresponsible tenants who do not read their emails or choose to ignore them (p.s. if you live here-valuable information comes through your emails. Just follow their rules so we all can live in harmony and with one another). Next the grounds are kept immaculate. Maintenance is super friendly and on point (like they completed it yesterday before you requested the service) when they receive your request (mind you with COVID-19, slight adjustments had to be made, but services are still done as soon as possible or you receive a communication on the status of your request. GREAT PLACE TO LIVE!!!

I have been living here for 19 months and would highly recommend this complex. The staff has always…read morebeen professional and courteous. All maintenance issues have been dealt with in a timely manner and I have been extremely happy living here. The other tenants have all been kind and considerate. I would highly recommend this apartment complex.

Great place to call home. Great amenities, great office and maintenance team. Affordable luxury…read moreapartments. Like a resort.

they don't even deserve one star it should actually be zero . Is the management in the office that…read moreneed to have people skills much better. And if I was you or I wouldn't rent any apartments from there they might be pretty and the landscaping nice but if you're late a week a day you get kicked out and then you get put on the credit report showing that you're late and also they rent the apartment out ,while you're steel living in it. this is not the way to run an apartment complex . They still got their money and they still got their late fees but they still kicked her out. and she only had three days to be out or all of her stuff will be at the trash bin. And that is the way they deal with their customers . apartment complex if you're late so I suggest you make sure you're not late day two days three days or you're out of there. And they take you to court. to me that is no class and upper management needs to take classes again on how to respect the people that they rent the apartments to.

I lived here for a year prior to hurricane harvey and was going to renew our lease but our unit had…read moreflooding and the office staff took excellent measures when it came to getting out of our lease. It didn't take long to receive our deposit back. While living there, the office staff were very helpful. Any packages I received, would be held until I was able to pick them up, the water bill wasn't high, the rent was excellent considering we rented a washer and dryer from them. Any maintenance requests we had were taken care of promptly. Parking was fine besides the occasional neighbor that would park in my carport spot (not managements fault). They do have thin walls, a roach problem and some rust that comes through the water pipes. Overall not that bad. The location is awesome.

I moved in December 27, 202. Today is October 21, 2026 and I almost have all of my move in,…read moreinventory, Work done. The apartment that I moved into needed a lot work done including , , refrigerator, washer and dryer, new sink, new bathtub,, Flooring, A/C, dishwasher, and a lot of roaches!. I have lived here for 10 months and I still do not get water in my washing machine to the top level when it's on hot! In my opinion, do not ever move here because it's like living in the fifth board and nobody flipping cares!!!

Kara was absolutely the apartments are more than what you can ask for when it comes to space and…read morethe management was incredible when it came to showing us around and telling us about everything renovations are coming soon but honestly it's not even needed so that's a plus! Gotta check it out !

i felt very welcomed and Kiki was awesome she helped me understand everything she was explaining…read moreand just went out of her way to do so.

I love this complex. It's small, quiet and convenient. The leasing manager, Jennifer, is…read moreincredible! A people person for sure. The residents respect and love her. That makes a HUGE difference in choosing a place to live. I would hate to see her ever leave! The complex is close to some great restaurants, businesses, and the water. The property is very well maintained and manicured. The apartments are being upgraded and are affordable. Check it out! You'll love it!

I lived there for two years, during which they cycled through seven maintenance employees--yes,…read moreseven--and not one of them was ever consistently on the property. My work orders were routinely marked as completed, yet nothing was ever actually fixed. When I brought this up to the assistant manager, Patsy, she always acted surprised, as if she had no idea why the requests were closed without being addressed. At one point, I had multiple leaks in my living room ceiling. It took them three weeks just to patch the holes in the roof. Meanwhile, mold began to grow in several spots on the ceiling. I'm not claiming it was black mold, but it was definitely mold. I submitted several work orders about it, and each time Patsy and whoever was handling maintenance at the time would promise to bring in a contractor--but that never happened. I ended up living with that mold for over a year. And that's not even mentioning the roach infestation and the rats. Ask the other residents. They don't speak out for fear of eviction or non-renewal. They cannot find anything else affordable. Most residents stay silent because they simply can't afford to move anywhere else. It's heartbreaking. Shame on the management company and the owners for allowing people to live in such conditions--and for being dishonest about move-out costs. Shame on the owners and management company for making people live like that.

**UPDATE** (11/28/22) Management reached out shortly after…read moremy original review. There was some miscommunication about the original 48 hours. If you get a quote emailed to you take notice of the date as well as the time, as the 48 hours reflects a specific time as well. In my specific case, I was there on hour 47, and then toured several other layouts. By the time we got back to do the paperwork the system had locked out the quote. Communication is key here, if you are running out of time in your quote while your there just let them know before the tour. We were able to work things out and come to a mutual agreement. I ended up signing a lease here and so far do not regret it. Work orders are finished in a timely matter, and staff is always there to assist with any issues (during business hours). I have updated my rating from 1 star to 5 stars. ****************************************** Original Review below: I was cautious about this place based on the negative reviews but was still willing to give them a chance. I went on Wednesday (11/9/22) to tour the property, everything looked nice. My tour guide was Meghan, she was nice, courteous, and very informative. The specific layout I wanted to see was not yet available as it had to be cleaned. I looked at other layouts and given the info and incentives to earn my business. I had mentioned to them that there was still a few properties I had to check out. I came back on Friday (11/11/22) to tour the original layout that was finally ready for show and was ready to get the process started. I was then told that management changed the offer from the other day. I had Meghan speak to the manager about honoring the original promotion. The manager said no to the original offer of one and a half months off and offered only 2 weeks (half of one month.) To top it off I was told the rest of the promo of free application fee etc expires today, so if I came back at a later date I would have to pay the application fees etc. I don't know if all of the negative reviews are true or not. The way I see it is, if I'm already having issues with management honoring their offers before applying, or signing a lease then it definitely sets off a big red flag...

I can't say enough about this complex. I moved from a 6 bedroom home and wasn't sure what it would…read morebe like to live in an apartment but I LOVE it! Management is wonderful. The complex is clean and beautiful. Maintenance is on top of any of my requests and are very polite. The only issue I've had is there has been 2 incidents with car break ins in the one year I've been here. Other than that, I love this place and feel very safe here.

I've lived here since 2015 and have nothing but good things to say about this complex and the…read morepeople who run it so meticulously. Lori Flanders, the manager, is always super nice and helpful. She makes sure that my needs are always met in a speedy manner, no matter how big or small. I live in Phase 1 (the older section) and I love it. The trees are mature, the landscaping is absolutely gorgeous throughout (kudos to Lori). It's like paradise! Not to mention, having a beautiful park on Clear Lake to boot! There is nothing that compares to Village on the Lake. I had only planned to stay temporarily, after having been a homeowner for 35 years. But at this point, I haven't found anything that even compares! Thank you to Lori, Michael, Ramsey, Luis, Eric and all the nice folks who take such good care of me! I highly recommend!

This property changed management a few years back and things haven't been the same. The property…read moreis aging and maintenance is not keeping up with infrastructure issues. The gym equipment, and the air conditioning units are showing their age. Parking is difficult partly because people with garages use them for storage. The complex has a great location and has potential to be a very nice place to live. I wish they would better maintain the apartments and amenities. In its current state the rent is extremely high for the condition of the property.

I've owned a few homes and I've also rented places to live. This complex feels like my own home…read morewithout all the overhead and maintenance expenses. Not only does it feel like home, I also feel safer and secure than I have in a long time. I've lived here almost 5 years and if I had an option to buy a unit, I would jump at that opportunity. Heather and her office staff, coupled with the awesome maintenance team have exceeded my expectations. What more is there to say? Oh, and it's a beautiful complex that has been constantly updated, groomed and kept clean. I absolutely LOVE the new cool blue gray that is currently being painted on the exterior. Nice neighbors. It's the real deal!

I just moved into the complex and the office staff has been over the top wonderful, along with the…read moremaintenance staff jumping through hoops to meet my needs. It is quiet where I am located and I am loving it. I am also loving the new paint colors.

I will preface this review by saying that I rarely write long reviews unless I'm really impressed …read more Olivia, Kara, and Carla made my move in simple. Olivia and Kara toured me like 3 different times with a pleasant & patient demeanor. Since I cane in 2-3 times asking about the online available units, it was refreshing they were so enthusiastic to help me, Even on their days off they made sure I was helped. I am confident they will be there in emergency times . They all thoroughly explained my options & fees without any rushed high pressure sales tactics I've seen in the market . Thank you, ladies, you are top-notch.

The pool just opened after a week and it's dirty! Ugh! it should be cleaned before opening!read more

Just moved to this location after my divorce and its nice to wake up by the water and everyone is…read morewalking enjoy the scenery and i just love that life is going great so far. But I really have to give to my girl keona at sapphire she did an amazing job getting me in here. I thank God for her working hard and being respectful.

Adding information on the chiller boiler system. Save yourself headache. Don't move here…read more Per the office: There's either a chiller or a boiler. It can't be both. Office persons suggests: If the chillers are running cool. And your turn thermostat off and fan can be on auto. Chiller goes on cool above 50F temperature outside. The temperature outside needs to be lower 50, the chiller will start to convert to boiler with in 4-6 hours. BUT if the temperature rises above 50F it goes back to Chiller system. It's either chiller or boiler. It's not like an air conditioner that condenses. I will not get heat unless the boilers are on. It doesn't matter that at 5:22pm I arrived home to find the inside apartment to be at 53F degrees. I turned the system off. I slept with 4 blankets, 1 quilt bedspread, winter clothes, I woke up to 60F inside and freezing. Their suggestion: buy a space heater. I pay for utilities, utilities include a/c, heat, water, electricity.