Salon Escape is amazing! Lauren has been doing my hair & never disappoints. I absolutely love this…read moreSalon & highly recommend it!

I've been going to this salon for at least twenty plus years and have had Liz as my hairdresser for…read morethe duration! I have gone from highlights, to color, to my natural gray hair, which she makes it look amazing with a glaze and I am always happy with the cut! I have never been dissatisfied throughout all the years I have gone and everyone is accommodating and the service is Amazing! Sonja L

Rude on the phone. I was interested to try a Katonah salon, as we enjoy supporting local businesses…read morewhen we spend our weekends in Katonah. But after the receptionist checked a couple of dates without availability, she went on to curtly state that they will NOT accept any new clients until maybe the end of August 2026. She couldn't mention this initially? What a joke. I'll stick with my usual top NYC salon where I pay 2-3x's $$$ more; they are welcoming and always accommodating.

Cannot rave about Louie enough! What a gem, right here in Katonah, and the stylist to numerous…read morecelebs. He turned my bird's nest of a hair - limp and lifeless and dull - into this bouncing, beautiful, glamorous cut. It has LIFE! I have wavy, fine hair but no matter what kind of hair you've got, go to him. I can't stop checking myself out! 5 stars!!!!

I just moved here about 8 months ago, Tried a few salons and…read morewas happy with Lorese. Everytime I call for an appointment no one answers so I leave a message and it takes2-3 days for someone to call me back to make an appt, then I get that the stylist isn't available for another week or two??? I left a message 2 days ago, still no return call. I guess it's time to move on. Thanks.

I have been going to Lorese for a while, I used to travel an hour and a half to get my hair done,…read moreI'm very fussy about my hair. I was very reluctant to try another new place after 2 horrible experiences, but Lorese didn't disappoint, Cathy cut my hair and did an amazing job, then I went to Jules for my color, again it looked amazing. Their prices are reasonable and it's relatively easy to get an appointment on short notice, of course around holidays are a bit more challenging but that's to be expected. I would definitely recommend them for even the fussiest clients, like me.

I wasn't going to leave a bad review until they tried to cheat me…read more First of all, don't trust those pics. It looks totally different inside. Upfront is a barbershop. If you're going for nail services it's in the back. It's dark. The chairs and footbowls are black and red and they look worn. They don't use the liners either. I would have walked out but I left work late and they were the only place open at that time and I needed to get my nails done that evening. Also, I want to say upfront that there was a bit of a language barrier, which may have led to some confusion. I asked for a regular pedicure. When I arrived the lady tried to give me a manicure. No. Just a pedicure. I sat in the chair. She brought me the rings with the polish colors. I picked one out. It wasn't until she brought out the uv light that I realized she brought me the gel colors. I repeated--I wanted a REGULAR pedicure. Mind you, she hasn't painted anything yet. She brings back another set of rings. The colors aren't quite the same. I asked if maybe we could layer 2 colors to get the same effect as the color I originally picked. She said yes. She brought them back. I told her to try it on ONE toe to see if it would come out like we hoped. She tried to do all and I stopped her before she moved on. No--just ONE first. She looked frustrated. Oh well. It clearly made no sense to paint them all. So she waited for the bottom color to dry and painted the other color on top. (Again just on ONE test toe). I'm glad I told her to wait because it looked muddy and horrible. At this point I was like, "please get me some paper slippers and I'll get up and find a color I like". She did and I did. Again--thus far she has only painted a single test toe. I found a color and she painted the rest. I got my eyebrows done and the sign said $5 eyebrows. A different lady did them. She asked if I wanted razor or wax. I said wax. (The job wasn't great but I could fix it later) I went to pay and the total was $10 more than I expected. Apparently the eyebrows were $10 for wax instead of $5 for razor. There was no sign that said that and the lady never disclosed that. I was ticked, but $10 for wax is standard so whatever. Then where's the other extra $5? They said "oh the other lady said you made her change your nail polish 3 times." So now I'm getting charged extra for CHOOSING the color before she painted my nails??!That's insane. They kept saying that that's what she told them and she already left so there's nothing they could do. Nope! I refused to pay it. They finally agreed to let me pay the price I initially agreed to pay. I don't like the secret pricing--be upfront. And I certainly didn't like the lady trying to charge me extra for LOOKING AT different colors. That's ridiculous. Also I mentioned the language issue. I personally understand Spanish well but can't speak it very well. I heard her complaining earlier about me, but hey, I told her from the beginning that I wanted a regular pedicure. Why bring me gel colors? She was either going to try to upcharge me or deceive me because she thought I would just go along with it. I know a lot of ppl who have had it happen to them. She's mad because I was the wrong one! In the end my nails were painted a color I didn't like as much, because outside of the gel colors, their selections are poor. But my nails were done. I'll never go back there again, though.

I went to the location in Mount kisco for a keratin treatment. the hair dresser that took care of…read moreme was not aware of how to do this job! needless to say my hair was awful after that. it was worse than before the treatment. I was not going back! But I desired to call them and let them know the job was not done property I spoke to Mayra she asked to come back. I did, this girl Mayra did an amazing job! I loved it!! will definitely go back. but only to her.For a good keratin super happy with me hair now.

I should start by saying that I am used to receiving a high level of care with my hair - it's long…read moreand curly and can be frizzy and awful in the wrong hands. Long story short, I called Sparx in a moment of need, and Olivia literally answered my call!!! She took me that morning, and was attentive and thoughtful; I was looking for a change, and she was as creative as I wanted to be. Gorgeous, rich color- just the right amount of red! Did I mention she blew me out and did a little make-up to brighten my overtired working-mommy face?! Yes, she did that too. It was a little slice of heaven! The vibe of the salon is eclectic and relaxed - and when I say eclectic, it's not code for 'weird'. It truly is a special place that makes you feel comfortable and pampered. This is completely my new place!

Great experience! I have wavy/curly/frizzy hair that was in need of a hair cut and Pat did a…read morebeautiful job. All the staff are friendly and passionate about hair care. Pat gave me recommendations on how to maintain my hair and scalp to keep it healthy which I really appreciated. Whitney (the super cute dog) was very sweet and slept while I got my hair done. I felt like all the woman were so welcoming and getting my hair done here wasn't a chore, but a fun experience! We talked about some interests we shared and I look forward to seeing you ladies again soon :) Thank you!!

to be able to get a good look after a great wash and not in your own town says a lot about my risky…read morebehavior & it says a lot about the salon team. I felt welcomed. Cost was very reasonable. When in the area and in need of a fresh do on the fly - will definitely think of you all at Rafaelinas

Had my hair done here a number of times. They are just okay. 2 stars only because last time I went…read morethe girl wouldn't let me use a single drop of thermal protecting serum in my hair before she blew out and straightened. She told me she "didn't recommend it" and that all I needed to do to protect my hair was cut it. (What does that even mean???) As a result when I left my hair was drier than straw and did not feel smooth at all. What's worse is she missed an entire section of my hair when straightening. She definitely made the few split ends I had massively worse. I paid, tipped and then had to go home and redo my hair myself. Disappointing and easily could have been avoided if she would have just listened to me. After all, I've been living with my hair for 33 years, so I do know a little bit about what works for it.

Just had the Brazilian blowout done here with Rosemary. My hair feels and looks amazing! I've had…read morekeratin treatments many times before and at different places, and this was the best treatment I've had! I mean these pictures speak for itself! The salon was inviting and Rosemary was very friendly and professional. Also you don't have to worry about finding parking since they have a parking lot right in the back of the salon. 10/10 highly recommend!

When I called the King Street Salon to make an appointment I spoke with a woman whose name I…read moreunfortunately forgot. I told her that I prefer to pay by credit card. She told me that most of the stylists are not local and only take cash or check. But I could get my hair colored by Carolyn who was local and accepts credit cards. However, Carolyn doesn't cut hair but another woman, Rose, is local and would accept my credit card. I'd have to come on two separate days. The day of my first appointment with Rose, I received a VM from the salon confirming my appointment and reminding me to bring cash or check. I immediately called the salon back. Rose told me that she doesn't accept credit cards and would I like to cancel. I said "yes." Then Carolyn got on the phone and told me it was unprecedented to be canceling the day of the appointment. I said that I did not want to cancel but that I just wanted to pay by credit card and that I was told Rose accepts payment by credit card. Instead of saying there must have been a misunderstanding, Carolyn told me I was not welcome at the salon and cancelled my appointment with her the following week even after confirming that she accepts credit cards. It's my prerogative to choose to pay by credit card and I did everything necessary to accomplish that. To be told I'm not welcomed in the salon after the salon caused the problem is no way to treat anyone.

It pains me to write this review because Lutra was really nice and her salon is beautiful…read more I went with chest length hair and left with a mushroom. I was asked how short I wanted to go and I said 2-3 inches. Now the longest part BARELY touches my neck. Flyaway long hair pieces on both sides of the face that I have to cut myself to even them out. When I try to put hair up one side falls down, which means the layers are uneven, one side shorter than the other. Where my bangs end, the first layer ends too, making the mushroom effect. After I wash the hair it will be even worse! The website is stunning and maybe they specialize in keratin and color, but this haircut has left me in tears. I have a wedding in 3 weeks to attend and thinking of not going because of this. Beware if you plan on going for a life changing haircut, it will be just that!

The relaxing ambiance vibe of the salon colorist made the experience great!…read more The staff was doting and confident when deciding on toner. I loved my color!