I absolutely love and feel so blessed to have Dr. Mary Toland as my primary care physician. It was…read moresad to see a former friend leave Huntsville, but it took that move (because her family were patients of Dr. Toland) to open up some wiggle room in her practice to allow my husband and me a spot, under her care at, at the time, Baily Cove Family Physicians. I think I've been going there around 13 years, probably more. The Huntsville Hospital name change really did not impact my experience in any way. No problems getting appointments or changing appointments and her staff are *never* rude or anything but kind - in every dealing/appointment that I've had with them. Dr. Toland is the most compassionate, caring individual you will find. She really listens to you, she understands women's issues and concerns and "cuts you some slack"and is never judgmental. She understands if life gets in the way and precludes some of the better health practices that we all strive to adhere to and is so reasonable and kind. As far as appointments go, she runs on time probably 99% of the time. She goes over your bloodwork in painstaking detail and answers and explains thoroughly any questions you may have. Refills are easy to obtain and they always have the lab paperwork where it is supposed to be, in advance of any appointments. I'm not sick much, but when I am, she will try to work me in and the nursing staff are all kind and compassionate, too. I almost hate to "go on and on" about Dr. Toland, because I do not believe she is accepting new patients, don't quote me, I could be wrong. There are other doctors on the staff at HHPC, I've never seen anyone other than Dr. Toland, so I cannot comment on their care. I'm sure they are as good as she is, based on the fact that there is no turnover and everyone there seems happy. Thank you, Dr. Toland! You make physicals and doctor's appointments a pleasure!

Highly recommend this clinic! Doctor Courtney Fennell is the best! Her staff is prompt and…read moreprofessional! So glad I found them! Easy drive from OXR, Hampton Cove areas.

can't meet everyone's needs. terrible place. Not clean. Slow. They don't care about children.read more

As a priest, if I could give a zero to this establishment, I would…read moreWent there 17 days ago was diagnosed with pneumonia was given 10 days worth of anabiotic and cough medicine. Nothing worked called them to let them know and need to come back they wanted to charge me double their I wouldn't send my worst enemy to this place or to the quack that served me.

I had two visits this week to Gleneagles Family Medicine. I tested positive for Covid and was given…read moreprescription cough medication. After a few days, I feel like I am getting a sinus infection so I returned before the weekend. This medical office does a great job of working patients in. It is so popular that they are not taking new patients. It's been that way for at least 15 years it seems to me. Upon arrival with Dave, who probably has Covid because he is sick, we are immediately removed to a room away from the general population. I didn't mind. I don't have to sit in misery while I worry I might cough or sneeze with my mask on. Nobody wants to be near anyone who looks and feels sick. Doctor Brittany was out. Doctor Chrissy, more than capable of filling in for Doctor Brittany, checked us out. I have a secondary infection, sinus, developing. She checked me out and sent an e-prescription to Walgreens. Dave is positive for Covid. Doctor Chrissy sent cough medicine for him. Thankfully he wasn't as sick with Covid as I was. We have been patients at Gleneagles Family Medicine for years. Their willingness to work us in and the fabulous staff make for memorable office experiences. 5/5

I have been battling sinus issues for a month now. I get a sinus infection every fall and spring. I…read morehave been seeing the "doctors" at Gleneagles Family Medicine for probably half my life (I'm 32 now). They KNOW I have a history of this. They have refused to treat me and only want to test me for covid, which they had already done about a month ago. The test was negative. The doctor brushed off how I was feeling and said it was probably viral and gave me a prescription for antibiotics but told me not to fill them for a few days because he said I would start feeling better. I filled them immediately and took them as instructed. It's been a month and I am still having the same sinus related issues. They only wanted to test for covid again. I can't even count how many times I have been tested anymore and every single one of them has come back negative. Well I called and demanded treatment this morning. All I asked for was to be actually seen by a doctor or nurse practitioner and be given a steroid shot, antibiotics, and cough suppressant. After multiple phone calls to and from the nurse, not only was I NOT seen by a "doctor" or "nurse practitioner" I was literally given a steroid shot OUTSIDE in the alley. A nurse who did not identify herself came outside with a syringe, alcohol wipe and a band-aid. She said I could either bend over my front seat or step out of my vehicle to receive the shot. I have a very small car. I had to get out of my car and pull my butt out for anyone to see. After receiving the shot I had to ask for an antibiotic prescription again which was called into my pharmacy begrudgingly. I never received any prescription for my cough. This ally way that I just received my shot in is also where they do all of their drive by covid testing. So if I haven't had it before I probably do now....

Disconnected is all I can think of. They need real people to talk to you on the phone. I was let…read morego over a stupid $30 bill that I never saw on the portal! On my end I waited 2 weeks to pay it after it came in the mail because of family visiting from out of state, then I got a letter from collections!!! No person to talk about it with, just directed to the website. They told me I was out! They even cancelled my daughter's physical with no explanation. Months later I got a text telling me I owe $100! No explanation. Cold. I guess AI has a part here somewhere.

Billing and communication is EXTREMELY difficult. Communication is done through their portal which…read morecannot be accessed without a link. Other information is available through an incomplete app. They only take one insurance. They don't give cash discounts and bills never reflect the required up front payments. You can never reach anyone by phone or direct email. Great care, but it is not worth the endless hours of hassle and extra cost for cash pay patients, which is everyone who is not on BCBSS.

I am deeply appreciative of my care from Ms. Patel. Her timely, proactive referral to the ER…read morefollowing my recent checkup prevented what might otherwise have become serious complications, and her helpfulness with my maintenance prescriptions has no doubt saved me several visits to specialists. Since I live nearby I usually go directly to the office when I need help from the office staff. Reaching them by phone can take a while.

From the front office staff all the way to NP Jackie, I feel very well taken care of each and every…read moretime. I never feel rushed or my concerns about something dismissed. Jackie and the staff there listen and are always quick to get me in when I am sick. I can't say enough about Jackie and my experience here! From my ME/CFS diagnosis to sinus infections they always take the best care of me.

My doctor sent me to physical therapy at TOC. I have been to this location's PT floor in the past…read more I met with Scott and he gave me several exercises to do at home that may help my knee pain. My knee was swollen and he performed lymphatic massage to help get some of the fluid on my knee down. He told me my pain would increase if fluid builds up in my knee and if the pain became unbearable, the next step would be to have the fluid removed. Scott is very knowledgeable and we discussed CBD oils and creams that may help with pain. My only complaint about TOC is the parking there is difficult. When the business was established years ago, there was no crystal ball to determine the population growth would be what it has been here in Huntsville. They need double the occupancy they have or at least 3 additional floors for parking.

The team is amazing! I've been working with them since September where a mistake was made with my…read morescheduling not only was it fix but they got me in quickly and was able to get me schedule for my appointment and my surgery within a months time. I appreciate doctors who let you advocate for yourself as well as respect your time. Not once have I ever been here where I feel that the doctors or staff are talking above or below me which is always amazing. The only downside is having to get ahold of the doctor's office directly as while they are in clinic no one will answer the phone.

Very professional and friendly staff. They go the extra mile to take care of your medical needs.read more

I am updating since I did already send a review after my last visit. I just wanted to say I am…read morestill totally satisfied with this office and everyone in the practice. i feel so comfortable when I go here. Every one is so nice and sometimes so very busy keeping the flow so patients don't lose their patIence! I always bring some form of entertainment incase I go at a busy time. I love scrabble and word games so time is feeling much shorter. So far I love this office and the hard working office people. Thank you all. Maureen Feld

I twisted my knee helping my dad returning from the hospital. I had a knee doctor who retired from…read moreSportsmed and wasn't sure who to ask for when I called to make an appointment with a knee doctor. The receptionist asked me about my level of pain and asked if I would like to come in and visit the new Urgent Care that Sportsmed had recently established. Urgent Care is open from 8am to 5pm Monday thru Friday. Urgent Care is on the first floor on the left side as you walk into the lobby. There's a huge sign and it's easy to find. Walking thru the doors I saw a pristine waiting area. Behind the sign in desk were two employees. I was checked in and sat for no more than 10 minutes before called back. I saw a PA who ordered X-rays of my left knee. I also told about my constant knee pain on my right knee after total knee replacement surgery. The PA ordered X-rays of my right knee as well. I was put in a exam room and waited for the results. The PA wrote me a prescription for steroids and made me an appointment to see the orthopedic surgeon's CRNP 5 days after my visit to Urgent Care. This is unheard of these days. This appointment allowed me to get X-rays and an appointment sooner than if I called and requested an appointment with the first orthopedic surgeon available which was end of June. I recommend going to Urgent Care at Sportsmed if you have pain. They do a great job of getting patients in to see a medical professional. If I had a complaint, it would be I couldn't get an injection. The business is staffing up and that may be available in the future!

Friendly, professional, & a highly trained staff using the most modern treatment techniques with…read morefast/same day response to acute injuries. After 2.5 weeks of constant intense pain in my shoulder, I took a chance that SportsMed Urgent Care was able to service Active Duty personnel without a referral. Based on previous injuries/surgeries, I either had torn ligaments in the shoulder or a severe sprain/strain. I saw my primary care doc the 1st week who only prescribed generic muscle relaxers & a referral to physical therapy (who couldn't conduct a basic eval for 4 weeks). Meanwhile I was wearing a sling, could not drive w- that arm, sit/sleep without pain, or get through an 8-hour work day without using small portions of an intoxicating muscle relaxer throughout the day. SportsMed Urgent Care qualifies under the Active-Duty "emergency care" standard where Active Duty personnel do not need a referral for immediate care. I was seen by a nurse practitioner (PA) & received x-rays within the first hour after completing basic intake forms. Before I left an hour later, I had received independent evaluation by the PA & ortho specialist who determined I had a severe sprain & likely wouldn't need surgery. I received a higher level of non-narcotic pain reliever for home care (a step below Vicodin), injections to unlock the strained muscles, & I left the office without wearing the sling. Follow-up physical therapy evaluation was available within 48hrs of initial care, pending Tricare PCM referral. First time in almost 3 weeks I could sleep without artificial sleep-aids or medication that left me "hungover" the next day.