I went to the Madison Hospital for outpatient cataract surgery and lens implant. The hospital is…read morevery clean and still looks new. It's been there over 12 years. Dave drove past it due to all the tall trees outside and the growth of Madison in general. They have implemented a new automated check in system upon entering. Each person coming inside is screened and has to give their license and reason for why they are at the hospital. I realize this would upset some people but it's a procedure that must be followed. The same procedure exists at Huntsville Hospital. Check in the last time I was at HH in August 2024 was not automated. I went to the second floor to check in for cataract removal and lens implant surgery. Check in was smooth and quick. I was taken back to a prep for surgery room but there was no bed. I arrived 15 minutes early for my arrival time. The hospital has 5 eye surgery beds and I had to wait for one to be available. My nurse, Christine, is excellent. She made my stay there as comfortable as possible. I highly recommend her. My anesthesiologist, Dr. Campbell, is excellent. I highly recommend him. He too, made my stay there as comfortable as possible. My surgeon, Dr. Foster, is excellent. I highly recommend him. The staff on the second floor for eye surgery are all excellent. All of them did their best to make sure I was taken care of. I know they did the same for other patients as I could hear their communications. I highly recommend Madison Hospital if you have to have eye surgery. The staff are kind and respectful and my experience there was 5/5!!!

I am writing this to express my extreme dissatisfaction and grave concern regarding the "missed"…read morestroke diagnosis I experienced at Madison Hospital. I arrived via ambulance with classic, textbook stroke symptoms: sudden numbness and tingling affecting my left lip, left arm, left leg, and the left side of my head. Despite these "red flag" neurological deficits, the care I received was dismissive and clinically negligent.

This review is for the lab in Madison's Huntsville Hospital. I enjoyed my visit there after being…read morein lab work purgatory at a place I won't mention in Harvest which I used for years. Ehn, I shudder at the thought of that place! Enter HH, Madison Lab. Easy online scheduling with, I believe, first available appmt. at 0620, which is great for those [like me] who are fasting. I think my appmt. was around 740. You wait in your car, they text you and you go in. The pond w/ a walking trail around it is so pretty with the fountain feature in the middle, that the time flies by while you enjoy the pond as you wait for your appmt. The interior was clean and cozy. I didn't use the restroom, so I can't comment on that. There is a kiosk to check in and I'm accustomed to having my driver's license, insurance card, and credit card all set to show the receptionist -- not here, they had everything they needed and all I had to do was use the kiosk to check in. WIN. The staff wore masks, and I think we patients did, too and they kept the waiting room capacity down to ~ 4 "patients." Why no 5th star? The lady who drew my blood, although sweet as pie, did a horrible job, and bruised my veins so badly, it took over a week to heal! Thank goodness it didn't hurt at the time, nor did it take her long to pull like 3 vials, but goodness -- DON'T jab me/us like that. Next time, I'll use my right arm that has better veins. I do recommend this lab, it's way nicer than the place that rhymes with "Lab Score."

I received excellent care. The room was clean roomy and very well organized. The staff were…read morecourteous and very professional.

There for a relative, very friendly and information flowed nicely. Seems like they took excellent…read morecare of elderly relative & performed procedure as needed. No complaints .

I was in the ER about a month ago and I got great care. My nurse, Leah and tech, Ben were amazing!…read more They work in the ER Psychiatric unit. There was also a security guard that kinda resembles Steve on the Jerry Springer Show, lol. He was the best! I was unable to speak and unable to even complete a sentence, and he helped me by understanding what I was trying to say. I wish I knew his real name because he was so nice to me. Please, if you know these 3 people, let them know how fantastic they are!!!

Crestwood is my personal choice when it comes to hospitals. I have had many problems that required…read morehospitalization. Crestwood has always been there for me and my rights. Now that they are expanding I look forward to less crowded ER visits nearer to my home. The Crestwood doctors practices are all North Alabama. Give your body the care it needs with Crestwood.

It was Friday after 5 (of course) and I began having what turned out to be complications from a…read moresurgery that I had a week earlier. The doctor on call at my surgeon's office said that I needed to go to the ER. I avoid the HSV hospital zoo at all costs so I went to Crestwood. I know the staff is jaded. I know they've seen the absolute worst of the worst. They are underpayed, understaffed and just plain tired. But that doesn't take away the responsibility for them to show empathy and respect to all patients. After I was triaged by two nurses who barely looked at me, I sat in the empty waiting room for over an hour before being seen. (The nurse told me that it had been an unusually quiet evening so that wasn't an excuse). I was finally wheeled back to the exam room. On our way down the hall, the nurse said "you should have called your doctor". My husband told her that we did and he sent us here. Then she said "well you should have gone and sat in his office until you were seen". She completely discounted my reason for coming to the ER. The attending NP examined me and said the that the procedure that I needed was too dangerous to do in the ER. He sent me home with medication and told me to see my surgeon Monday morning. (My surgeon could not believe that I was sent home). I ended up having emergency surgery Tuesday morning. By then I had additional complications from having waited so long. I do wonder if that would have happened had the NP put more effort into trying to help me - not just pass me back. Crestwood has been our hospital of choice since we moved here. Since the CEO Pam Hudson left, the hospital has gone downhill. This slide has been gaining momentum and now, what used to be the premiere choice, will finally crash into the big circus in town, HSV hospital. My most recent encounter with Crestwood was not stellar. Sadly, I doubt my next will be any better.

They take walk ins ahead of people that have an appointment. Don't waste time with making an…read moreappointment. Just show up and you'll get in sooner. Or, better yet, go somewhere else that honors your appointment time.

Waited hours for a migraine. NP said because she did not…read morehave a DEA license they could not give me fluids nor draw labs. She listened to my chest and looked in my eyes. She said she call would call in meds for nausea. The meds were never called in. I ended up in the ER in the middle of the night. They were able to give me fluids and benedryl and nausea meds. None of which required a DEA license. I will be filing a complaint with my insurance company.

If you need medical care this is the place to go. Madison Hospital is a mid-size, but growing,…read morehospital. This place is so clean that you can eat off the floor. The employees are first class too. I had to have an ultrasound for a follow-up to a procedure back in September and I was able to pick my appointment time and was in and out in no-time. Try that at a large hospital. Easy Peasy!

Pulling my family out of this practice. The staff is incompetent and rude. They cannot keep…read moreappointments straight, lose samples, and are so nasty.

I went for ER care but end up having to stay. After getting my vitals, about 3 minutes later I was…read moretaken back to my ER room where I was seemingly forgotten about. This is the last place anyone wants you to be forgotten. I waited in some awful pain before finally, 28-32 minutes later someone came in to check on me. The nurse was very friendly & answered my questions. The room was freezing, dark & at the end of a Freddy Krueger looking hallway! lol. Finally ran some test and admitted me. I have never been to a hospital that changed nurses sooooo quickly. It was just crazy. I couldn't learn to trust anyone because it was so many different people in and out. This place has lots of nurses in training and I don't want anyone who doesn't know what they're doing working with me. One of my IV needles caused my vein to blow and was swollen & I asked three different people to remove it until I finally had to do it myself. House keeping needs work. No one cleaned my bathroom which was frustrating as it is a hospital & everyone seemed to be on sleepy time. Food, well, it's hospital food & was awful but no one bothered to provide me with a menu until my last day. Overall, this medical center needs lots of work in all areas

Dr. Puri is great. I love her personality and the time she takes to get to know her patients. She…read moremade a recommendation on a pharmacy instead of my typical, my medicine was filled in 10 minutes. Great experience with Dr. Puri and her office staff.

This is my wife's favorite walk-in clinic. There is rarely more than one or two patients ahead of…read moreher. She can show up without an appointment, and still see the doctor within about 15 minutes. The Dr. Puri is a medical doctor from India. I think she was previously an emergency room doctor at Huntsville Hospital. There are a couple of newspaper articles, framed on the waiting room wall, which tell her story. They do not accept checks, but accept most insurances and credit cards.

My 3 week old son got very sick and we had to come to Huntsville hospital for women and children…read moreand i couldnt say enough good things about the nurses and doctors who work there!! They are absolutely fantastic, they made sure we were all took care of and had everything we needed for our stay while they figured out what was going on, they came in and checked constantly, and nurse miss julie was absolutely wonderful !! She was a sweetheart and even when she was off clock she came to visit and check in on him.

They're rather watch you throw up blood and faint and pass out then help you and then call you a…read moreliar and tell you it's all in your head

Amazing doctor!! This was my first visit to Dr. Joshi and I will be making him my primary…read morephysician now. I just moved to the area and was shopping around for a new doctor. I had three bad experiences with other doctor before I came to see Dr. Joshi today. I knew this kind of doctor was out there and I finally found him. He listened attentively to all of my concerns, had a very kind and gentle bedside manner, and I found him to be incredibly knowledgable and aware of how some medical situations can be complicated. I really appreciate how nice the receptionist was and the office staff seemed super organized. The nurse was very nice, too. I was taken back right away for triage with the nurse and the doctor came to see me just moments after the nurse left. So what I am trying to say is that I am extremely pleased with the medical and customer service that I received at my appointment today.

From the owner: Dr. Rupen Joshi is a Board Certified Internal Medicine Physician with more than 10 years of medical…read moreexperience in Adult Primary Care and Geriatrics. The areas of expertise are Diabetes, Hypertension, High Cholesterol and Heart, Lung and Thyroid Disorders. He has admitting priviledges at both Crestwood Medical Center and Huntsville Hospital. He has been practicing medicine in Huntsville, AL since 2005. Dr. Joshi completed his residency training from New York Methodist Hospital-Cornell and has worked in the VA Medical Center in Montgomery for 5 years with adult and geriatric patients. He received an employee recognition award from the Chief of Staff at the VA Medical Center for giving excellent patient care. Dr. Joshi also worked as a research associate at the LAC-USC Medical Center in Los Angeles, CA. Dr. Joshi keeps up with all the latest medical technology in order to provide the best patient care. He continually reads medical journals and studies to stay abreast of findings in the industry. Dr. Joshi believes above all that a physician must be a good listener if he is to help his patients. He believes that many patients problems can be resolved just by listening and asking the right questions. He also believes that a good physician must have the latest knowledge of medicine and technology, and most of all, a good physician should have a compassionate heart so that he/she may deliver the best patient care possible.