Nothing but high marks for Dr. Patellis and his staff. My entire family trusts his medical…read morepractice. There was a review on here mentioning he "doesn't smile enough." What? When he's with you, he is assessing, evaluating, and logging you symptoms (directly) into your file which I think leads to a more accurate log and assessment of medical history. He's professional and highly recommended. If you are short on smiles and need a hug, there's a 6 foot mouse with pizza, smiles, hugs, and arcade games on Jordan Lane where you might be better served. Otherwise, MEDICALLY, great Physician and practice.

My husband has seen Dr. Patellis for years and can't say enough nice things about his practice…read more Our adult son has autism and also sees Dr. Patellis. He has always been extremely respectful of our special needs son and very helpful. We appreciate his help. Kathy Strickland

Takes for every to get a reply in Patient Portal. Call customer service for help and they just…read moreeventually hang up if they can't help!

TERRIBLE TERRIBLE…read moreTERRIBLE This, by far, has been one of the worst medical experiences or Dr office visits ever! I would not recommend this office to anyone. There are a LOT of medical options (Doctors) in the city of Madison to settle for this garbage of an office. I WISH I had done my research before there. Now that I have left a review, is when I realized ALL the negative reviews and bad experiences people have had with this office, and here I thought it was just me, and maybe they had a bad day when I called and when I had my visit/appointment. Not to get into too many details of my case, but the front office called me this morning to give me the bad news about the lab work I did last week. First of all, I was in shock that the front desk called me and not the nurse or a Dr. After they gave me the news, I was lost for words, and she was like: okay? Anything else? Me: Wait, what am I supposed to do now? What are my treatment plans? Can or will I get better? Maybe take meds? Her: What do you want me to do? Would you like to make an apt and speak to the Dr. I then suggested to have them email my lab results, and they said they don't email, and I could come and pick them up

unprofessional, front nurse has a bad attitude!! Can hear her talking about a sèx story that went…read morebad just disgusting ! I had an appointment at 130 there was 1 lady in the room 4 came after me they all went back ! When I asked what was the problem she had a bad attitude like I interrupted her conversation! B do your job and see what happen and give me a reason not just they will call you. Went back at 225 when they called me back she rolled her eyes at me. I will not recommend this place it's dirty in the back don't smell no cleaning products should have walked out if I didn't have these issues I would have ! Dr was fine but needs a whole new staff. They all nasty. ALL

Dr. Kelly Lynn is an excellent physician however be aware, he doesn't accept medicare. After you…read moreturn 65 years old be prepared to pay cash or credit card or find a physician that accepts medicare and the supplement plan you subscribe to for health care.

Dr Cebert is a Great Doctor who cares about her Patience…read more I'm going to find her today.

Saw Dr Cebert for a couple of different concerns. They turned out to be really nothing but she was…read morevery friendly, did a great job, listened and addressed my concern. Recommend.

Long term patient with Dr. Webster and I never leave reviews, but I have to say this...I have never…read morefelt more comfortable and judgment free with a primary care EVER. Everybody at this office is friendly, and Dr. W has put up with me when no other doctor in my experience ever has. Sure, there is a long wait here sometimes....its a walk in clinic lol what do people expect. I had my monthly visit today, was out in under 2 hours, and this was on the longer wait side. It's not that bad. For quality care and a doctor with EMPATHY...I'll take it. Thanks to everybody at Horizon's for helping me struggle my way out of a major hole. I never could've done this without you all. Will ("Matt")

long term patient there... if Dr. Webster is not there for some reason, it sucks major rubber…read moredonkey hose ... Otherwise, if he's there, they are slow, but competent. Friendly, generally. High turnover, though, among staff ... does not bode well for the patients. Staff seems to have attention deficit. On a Monday morning, I made an appointment for an RX-refill visit via their Healow app (online). Tuesday morninng I got a cancellation of the appointment via text. So, Wednesday, I went there as a walk-in. Arriving about 2:20 PM. I finally saw somebody at 5:40 PM. Or, rather a person (not the doctor) came into the exam room and said "sorry for the wait". ... little comfort.... I left ... wonder if the prescripts will be transmitted...???

I have been a patient at Integrity for several years. I love the PA that I see…read more However, their website states that their patients will receive same day appointments and makes a lot of promises that are simply not true. You cannot even contact them on the same day in some cases. The main complaint that I have now is that the employees do not wear masks. This is at a time when Alabama is out of ICU beds and Covid cases are out of control. You must wear a mask to enter the building where the practice is located but once you enter their practice, no one is wearing masks. This makes me very uncomfortable. I will be looking for a new doctor.

I've been a patient at Integrity Medical for the last few years. I've never been a big fan but…read moresince I'm healthy I didn't want to go through the hassle of switching doctors. I'm the time I have been a patient at this practice, I've never seen a doctor, just Nurse practitioners. I called the practice on Tuesday with a flare up of a condition I have that can be serious if not treated. I left two messages on Tuesday explaining my issue and requesting an appointment. I received no call back Fast forward to my appointment today. I explained my visit was for the flare up that needed treatment, I was having an issue with dry mouth, needed refills and a referral. I was told it was too many issues and all they could handle was a 3 min exam and the refills I would need another appointment for the dry mouth concern and a referral. I'd probably be okay with that if visits were charged different fees depending on length of appointment but I paid a normal fee. Don't go here if you want care and concern or if you don't want to be just a number to them.

BEWARE!!! Well, this place use to be amazing. Over the past few years, it has gone downhill fast…read more The staff are hateful most of the time and can be heard in the waiting room from the back laughing and cursing. I have brought my mother here and had to set in the waiting room on a couple occasion because they "forgot" to check her in and then we were sent home because we were late. She has significant medical issues including uncontrolled diabetes. I have seen my mother be belittled and told her medical concerns were not relevant or it was in her head. Multiple times I have called to speak with management about these issues and was given to the Lead Medical Assistant who spoke over me and was very hateful. She made me feel like my concerns were not valid and if something happened to my mother it would be our fault.

unless you like to be ignored and belittled about your medical concerns i wouldn't go here. i've…read morebeen begging them for 2 years to listen to me about blood sugar concerns and today i was belittled and disrespected AGAIN. would NEVER recommend. they don't actually care about your concerns or i would have been given the referral i desperately need. also, i'm bipolar and allergic to peanuts. WHY DID THEY TELL ME TO EAT MORE NUTS AND MY BLOODSUGAR WOULD BE FINE?? i'm the only client in the building you can't take the time to read my file? they sent me into a full blown bipolar panic attack that i didn't need today already being so sick. clearly this place is more about getting people out the door then actually taking the time to get them appropriate help.