In approx April 2020, they were positive and friendly, said they hoped to be operating this summer…read more Now July is upon us all and no one answers calls. July1, 2020.

Dr. R has been fantastic and I have been seeing him for 20 years-rockstar! He is not only there for…read moremy physical needs but he is a great listener as well. I have always had a great experience with his office and waits are never long. 5 stars all day.

Dr Royster is an excellent Dr. I've been going to him for 30 yrs and he has never disappointed me.read more

I am planning a couple of trips overseas. I heard about Dr. Burrell from my pharmacy. She is a…read moretravel doctor located in Madison, AL. She met with me to discuss my itinerary and the shots required. My meeting with her was very informative and I am better prepared to navigate the different websites in order to prepare for overseas travel. Her practice is a Family Medicine practice with a side of travel MD. I highly recommend her. She is very knowledgeable and quite pleasant to speak with. If I didn't live so far away from her business, I would consider using her as my primary caregiver. Her office is taking new patients now. Give her a call.

After being a patient for about 11yrs. This Dr is going to drop me because I didn't pay a bill that…read morewas never sent to insurance back in 2015. Mind you I just learned about this in July 2017. I got in contact with the insurance company and they said, "It was past the 180 day claim so the Dr should just write it off." Nope she's not going to do that, she want's me to pay for her office's mistake on not getting it sent out. If there was a problem with the filing back in 2015 they should've contacted me then, not wait until 2017 to bring it up. My last phone call from them was a few weeks ago which is when they told me she was going to drop me as a patient. I didn't even know it hadn't gotten paid yet because I never got a bill from them. So she can drop me because she's loosing 3 patients because of this.

Dr. Mowery is fantastic! He is very attentive to me at every visit and seems genuinely concerned…read morewith making sure he has a proper diagnosis before making any discussion. The nursing staff is amazing too. At my last visit, Sheila was very professional, courteous, and thorough with my consultation. The office was very crowded that day and she checked on me during my wait as well as kept me updated throughout my visit. She is a great nurse! I always have a great experience here and will continue to come in the future.

They are awful at actually answering the phone. The office on 72. I've called 14 times and the…read moreautomated failed to patch me through. I've left 5 messages. All I needed was them fax over my blood. They want to service emergencies and all sorts medical situations but cannot handle a simple fax or phone call. I had to drive 20 minutes just to walk and see the secretary doing nothing. They failed me miserably. I could've waited to see my primary care dr.

I've had like three different doctors in the past year, and now they've moved to a new location…read more The girl I spoke with over the phone, her name started with an R is all I remember, was rude and was telling me how it was my fault that the doctor scheduled a meeting on the same day as my appointment. The scheduling was messed up several times, and no one knew exactly what my next appointment was supposed to be. It got changed about three times. They did, however refund my money after coming to an appointment and finding out that it was accidentally scheduled and that I'd wasted time going up there. The new doctor was nice enough, and I like the music they play while I wait, and the people behind the window that I spoke with in person were easy to get along with. That's about all I can say. I'm currently seeking a new doctor.

Husband was seen in February for sick office visit. His copay is 25.00 but they charged him 100.00…read more They said it was because he has a high deductible. He didn't have any services that were subject to his deductible. He was told that after his claim processed he could bring his EOB in and the would give him a refund. We received EOB first of April and he faxed to them and they said they only cut checks at certain times of the month. We call every week and they will not talk to us we leave message for Kee in business office but no call backs. If we do get to speak to her she says we haven't left messages and then says they haven't been paid! Not true we have the EOB THAT SAYS PAID ON 4/6! I guess they have a cash flow problem and apparently don't know how to run a business! It sounds also that the business office has no clue how to verify if claim was paid. We won't be back as Dr McAdams has left the practice. I guess she has had English too

I went in on July 18 to see Anna L for a physical, god knows…read moreshe couldn't wait to get out of there. So I told her and showed her what I was taking which was a narcotic for my back. I also told her I really need a doctor for a shot so I wouldn't have to take that med. my lord she couldn't wait to go to Dr bodla as usual something is wrong with that. My husband was so happy to know I would not be going back bc he said he is nothing but a jack ass

Dr. Bodla and his entire staff at Madison Primary Care are excellent. Very caring and helpful. Easy…read moreto get an appointment always. I usually see Kristy and she goes the extra step to help. Dr. Bodla is very professional. Both my husband and I are always pleased.

This practice is truly a life saver! I transfereed work from GA to here and met Delicia Vanterpool…read moreDNP,A-GNP,NP-C and DR. Webster. My medical needs are tricky and stressful for the last 10 years. And may i say i can not be more Grateful to them. i feel the best i have felt in a long time and truly feel like i have my life back! and on top of that . my appointments are on sunday morning so i dont miss any work. this facility is truly a god send

Long term patient with Dr. Webster and I never leave reviews, but I have to say this...I have never…read morefelt more comfortable and judgment free with a primary care EVER. Everybody at this office is friendly, and Dr. W has put up with me when no other doctor in my experience ever has. Sure, there is a long wait here sometimes....its a walk in clinic lol what do people expect. I had my monthly visit today, was out in under 2 hours, and this was on the longer wait side. It's not that bad. For quality care and a doctor with EMPATHY...I'll take it. Thanks to everybody at Horizon's for helping me struggle my way out of a major hole. I never could've done this without you all. Will ("Matt")

I used Dr. Judy P. Rawls as a General Practitioner for 20 years and I recently moved my business to…read moresomeone else. I am a professional, respectful, and low-maintenance patient. Today, I am a 48 year old female. I was recently blind-sided by perimenopause & I realized I should have left her practice many years ago. At least since I was 40, I've asked other CRNP's at Rawls' practice to conduct testing to determine how are my hormones. I am not in the medical field, but I know that there's *got* to be some kind of diagnostic testing to determine women's health. And since I was 40, I have been dismissed by the CRNP's and nurses at her practice with 'you have a period - you're fine' and an accompanying long blink and head shake. (Note: Just b/c a woman has a regular period doesn't mean she's not in perimenopause or menopause.) At some point, her office did start performing regular blood work to check my cholesterol and thyroid and, according to their tests, I was within the 'normal' range. After I shared this test data with my new GP, he just looked at it, shook his head, and said that he & I were "starting all over." The testing she performed over the years was inadequate. According to my new GP, there are a few different thyroid tests that can be conducted to determine someone's health. In my case, I'm looking at perimenopause and how to manage those symptoms. You can imagine my surprise when I woke up one day with acute symptoms when, all along, my then-GP (Rawls) had been telling me **for years** 'you have a period - you're fine.' Absolutely no other input from anyone in her office, no discussion, nothing. At least my GYN told me I was perimenopausal prior to this discovery but that was based solely on my age. Rawls performed little to no baseline testing on me to share with my GYN or me. Rawls' office has repeatedly dismissed my requests for testing of any sort for perimenopause for many years. I guess what baffles me the most about this is that Rawls' office is nothing but females. One would think that female care providers would advocate for their female patients. That was not my experience with Rawls' practice. It was the complete opposite. And, oddly enough, my new GP is a male who has expressed more interest and concern than anyone at Rawls' practice ever did. I recently gave him about 5 or 6 vials of blood (in one sitting) to conduct testing. I think for my annual testing in Rawls' office I gave 1 or 2 vials, once a year. And it's not that my insurance won't cover the testing. If that were the case then why can my new GP conduct testing but Rawls' office "couldn't?" I did ask Rawls' receptionist about more extensive testing and was instructed to reach out to the lab to find out if insurance would cover it. I reached out but no one ever replied to me. I did recently call and speak with the receptionist (Stacey) about this stuff. While Stacey was nice, she did try to gaslight me into thinking that, unless I ask for care and unless I'm displaying symptoms, then basically they it's not their fault if I don't get the care that I deserve. What Stacey (and everyone else at this practice) didn't and doesn't realize is that I've been asking for this for at least 8 years, now. And for 8 years they've been dismissing my requests. I didn't even bring this to Stacey's attention or the fact that their lab never reached back out to me because I didn't feel like arguing. I just wanted to try to glean whatever useful information I could from her before kicking this practice to the curb. The best piece of advice that Stacey gave me was to read the book "The New PeriMenopause" by Dr. Mary Claire Haver. That was the best piece of advice I ever received from this practice. I've had several other negative experiences at her office over the years. Once, I was terribly sick with salmonella poisoning and my daughter, who was maybe one year old at the time, had an ear infection. Both cases, at the same time. This was around 9 years ago. I had to get my elderly mother to drive both of us to Rawls' office. My daughter and I were seen by Jennifer, but Jennifer openly refused to care for my daughter by saying, "I don't care for babies." I did not have the energy to take my daughter to the pediatrician and I was hoping (and praying) that we could, both, be seen by someone at Rawls' office. Jennifer gave me medicine for salmonella poisoning but she refused to care for my daughter. Rawls' website (thefamilypracticeofmadison) advertises that her office sees babies to elderly - this was not my experience. I never took my daughter back to her practice, ever again. Another time, I saw Rawls herself after I'd been in a bad car accident. This was around 10 years ago. Luckily, I wasn't injured but the accident was a serious roll-over. I went to the emergency room and had x-rays done of my head & neck. (Continued but no more room here)

My wife and I are new to the area and after much research we selected Dr. Rawls as a candidate for…read morebeing our new family practitioner. Some background...I am a former US Army Green Beret, injured 30 years ago in a free fall parachute accident on active duty. I spent four months in the hospital, and ultimately got out with a medical retirement. I had some bad experiences in the VA system, and for the past 20 years have used private medicine for primary care. I take, among other things, a narcotic for pain from my accident. I had my thyroid removed in 2014 and suffer from PTSD, for which I take an anti depressant. Dr Rawls entered the examination room, and without many pleasantries proceeded to tell me she was not going to treat me for chronic pain with the "high dose narcotic" I was taking, but she would refer me to a pain management specialist. She questioned the dosage of thyroid meds I'm taking, and I told her I didn't have a thyroid any longer, it'd been removed about 2 years previously. Dr Rawls then asked when the last time I had blood work done and was my previous doctor okay with me taking such a "high dose". We had taken the time to have our medical records forwarded from our previous care providers, and I was honestly surprised because she said she had reviewed our records prior to coming into the room. I should tell you that in addition to having been a Special Forces soldier I am also an senior executive at a local company. My wife and I were both well dressed and happy to meet Dr Rawls after reading so many positive reviews. I had already decided we were making a mistake by coming to see Dr Rawls, when she started asking my wife about the medicine our previous doctor had prescribed for menopause, and I'd had enough of the inquisition. I know many people love and respect her, but obviously we made a poor impression on Dr Judy Rawls. I honestly feel like she was already convinced we were hard core drug addicts when she walked in the room. Nothing could be further from the truth. Maybe we just weren't meant to be her patients. I would like to give a shout out to nurse Kimberly, who was delightful and very friendly. It's only my goal to make everyone aware of what WE experienced. I'm hopeful no one else has the same experience with Dr Rawls as we did.

Amazing doctor!! This was my first visit to Dr. Joshi and I will be making him my primary…read morephysician now. I just moved to the area and was shopping around for a new doctor. I had three bad experiences with other doctor before I came to see Dr. Joshi today. I knew this kind of doctor was out there and I finally found him. He listened attentively to all of my concerns, had a very kind and gentle bedside manner, and I found him to be incredibly knowledgable and aware of how some medical situations can be complicated. I really appreciate how nice the receptionist was and the office staff seemed super organized. The nurse was very nice, too. I was taken back right away for triage with the nurse and the doctor came to see me just moments after the nurse left. So what I am trying to say is that I am extremely pleased with the medical and customer service that I received at my appointment today.

From the owner: Dr. Rupen Joshi is a Board Certified Internal Medicine Physician with more than 10 years of medical…read moreexperience in Adult Primary Care and Geriatrics. The areas of expertise are Diabetes, Hypertension, High Cholesterol and Heart, Lung and Thyroid Disorders. He has admitting priviledges at both Crestwood Medical Center and Huntsville Hospital. He has been practicing medicine in Huntsville, AL since 2005. Dr. Joshi completed his residency training from New York Methodist Hospital-Cornell and has worked in the VA Medical Center in Montgomery for 5 years with adult and geriatric patients. He received an employee recognition award from the Chief of Staff at the VA Medical Center for giving excellent patient care. Dr. Joshi also worked as a research associate at the LAC-USC Medical Center in Los Angeles, CA. Dr. Joshi keeps up with all the latest medical technology in order to provide the best patient care. He continually reads medical journals and studies to stay abreast of findings in the industry. Dr. Joshi believes above all that a physician must be a good listener if he is to help his patients. He believes that many patients problems can be resolved just by listening and asking the right questions. He also believes that a good physician must have the latest knowledge of medicine and technology, and most of all, a good physician should have a compassionate heart so that he/she may deliver the best patient care possible.