We have been here three times for urgent care and for allergy tests and the care is always top…read morenotch. We have used Children's Hospital as well and coming to the clinic the level of care is the same with high level physicians, PA's and nurses. Always thorough and willing to answer your questions and never in a hurry. The facility is newer but it has been here for over 5 years. Clean and nice amenities in the waiting room such as ample power sources for those parents needing to check in for work. Plenty of off street parking and located just off of I 94 in Lake Country. This location also provides a large clinic for rehab and physical therapy and sports medicine. Online appointments scheduling is a plus so check that out to help you find a time to fit your needs. If we have a choice, we would always utilize Children's Hospital and their clinics

Dr.Cardone and his staff gave me a wonderful Soothing experience. I came here for sclerotherapy via…read moreGroupon, and will definitely return. The facility is bright and clean, and has a relaxing spa feel to it. Throughout my slightly painful procedure (having 30 syringes injected into your legs is no walk in the park!), I was laughing with Dr.Cardone and his staff, and I've been impressed at the great results I've seen in only three days.

I was committed to not reviewing my poor experience with this business until last week I finally…read morereached my last straw. I received a letter in the mail stating my account **which was paid in full** from an April 2013 procedure-was going to be sent to collections for the full original amount unless I provided proof that it was paid in full. I proceeded to spend 2 hours (again this procedure took place 1.5 yrs ago) researching old files, bank and credit card statements before coming up with the proof that this was paid in full. I called on a Thursday, was told I would get a call back Friday. They did not call Friday. I called again on Monday, and spoke with someone who apologized, and that due to staff changes and billing changes they had lost my payment records! She was apologetic, and did send me in writing a zero balance that same day, to her great credit. A few other facts of my specific experience: -No follow up appointment was scheduled prior to my procedure. I found out several months later when I called to ask about some skin staining I had, that I was supposed to be in at regular intervals after my procedure. I had no idea, received no follow up calls. When I finally went in, I was told that information was in my packet. If I was supposed to come in a few days after the procedure, wouldn't it make sense to schedule that before sedating me for the procedure? -When I went for a follow up, they said they'd mail me samples of a leach saliva cream to help with the skin staining I had. Nothing was ever mailed. -When I went in, I must say, the ultra sound tech, Trudy, was always very professional and very nice to work with. -I went to this location based on a Living Social deal. I was told it would be honored after the expiration date. My insurance paid in full for the procedure. They ended up only able to honor $125 (for something my insurance did not cover) of the $200 I had actually paid for the Living Social deal. Net loss to me of $75. Of course the results are not guaranteed, and the faulty vein is closed down, so the progressive portion of the issue is resolved. The cosmetic portion of the issue is another story. One of the nurses had kept after me about getting my other leg done, but all I could think was after this experience there is NO WAY I'd do it here.

Be very careful with this place. We went here years ago for my son's physical therapy. We paid…read morebills at the time and, after that, never heard anything further from them for years. Then, completely unexpectedly, we received notice from an attorney claiming there was an unpaid balance. We were told they had previously attempted to collect the debt, but we had never received a phone call, email, letter, or any other communication from them. Because the situation came out of nowhere after so many years, we initially thought it might be a scam. We requested documentation showing the debt and copies of the alleged prior correspondence. Unfortunately, they were unable to provide the documentation we requested. Before we even had an opportunity to fully research the situation or understand what was happening, legal action was already being pursued and I was served. Regardless of how this ultimately gets resolved, the way this has been handled has been extremely disappointing. Based on our experience, I would strongly recommend doing your research and keeping very thorough records if you choose to do business with this organization. Our experience has left us with serious concerns about their billing and communication practices, and we would not choose to use them again

I had a great experience with OAW when I needed hand surgery. However, I was recently in to see Dr…read more Zhu for an evaluation of my Achilles tendon and it was not good. Dr. Zhu came in and asked me what he could do for me. Did he even read my chart? what's with the play stupid? I told him and he did a simple Thompson Test and said my tendon is ruptured. It would be 6-8 weeks in a boot and then maybe PT. MRI? nope. I am older and I understand the risks of surgery and he would not do that. I'm OK with that. It was basically, I'm wasting his time. He could be making more money if someone would come in for surgery. I finally got an MRI from outside OAW and guess what? it wasn't ruptured. There was a tear and I did have to wear a boot. But, everything was intact and not a detachment. I saw an Ortho doc that cared, explained everything very well, and prescribed a PT plan that put me on a path to healing. I do not recommend seeing Dr. Zhu.

Great location and always on time. I love the convenience and easy parking. Check in staff is…read morefriendly enough and helpful. Staff seems very knowledgeable.

I appreciate the medical professionals here and friendly receptionists at this facility, as well as…read morethe quality of service from Froedtert-Medical college of WI in general. Lab team at this location in particular is also friendly, efficient and good at their job, which makes blood work less of a pain!

Earlier today I thought I had broken my ankle, I got a ride to this hospital and didn't know what…read moreto expect as it's new and small in comparison to other hospitals in the area. Pulled up to the ER, three people assisted me inside with a wheelchair, I had X-rays and found out it was only a very painful sprain, and was on my way home within an hour. An HOUR. Talk about drive through service, it was the best experience I've ever had in a hospital. The staff were LOVELY, very kind, they matched my anxious humor and made me feel safe and comfortable. This experience was the best one I've ever had with any medical professionals. They didn't question my pain or leave me waiting for hours like other emergency rooms I've been to have in the past. They were very sincere and caring and if I ever need anything, I'm going to this hospital.

From the owner: Ascension Wisconsin Hospitals offer 24/7 emergency care, comprehensive inpatient care, and onsite…read morediagnostics, such as ultrasound, CT, X-ray and labs. We provide quality care, closer to your home.

My Experience With Stem Cell Therapy…read more I had been living with hip pain for nearly 5 years in the right hip and August of 2018 it also started in my left hip. Severe arthritis from a diagnosis of Lyme disease. I had been taking anti-inflammatory supplements for about 4 years and getting through the pain with Excedrine Extra Strength, massage, heating pads, and hot baths with Epson salts. In an effort to avoid a hip replacement I went on line and did some research on Stem cell injections. Everything came across in a positive light in the patient reviews that I read. The price tag to have the injections was concerning, but I needed to do something to get my life back on track. I called Wisconsin Stem cell in Oconomowoc WI and they had me come in for a free consultation. They gave a positive presentation and took x-rays of my hips and gave a big thumbs up and the go ahead to have the stem cell injections. "I was a good candidate" according to them. I now doubt that the x-rays showed just how poor the condition of my hips were ...or they failed to acknowledge that fact and saw that I was able to fork out the $. The magic Stem cell cure was not to be my answer, but I did not know that at this point. I moved ahead with the plan to have Umbilical stem cell injections in both hips. I was instructed to go off any anti-inflammatory supplements and the Excedrine for the 2 weeks prior to my procedure. On March 4, 2019 with hugely hopeful expectations I went in for the stem cell procedure on both hips. I arrived at the clinic with high hopes that this was going to be my answer and cure. After a short wait for the Doctor to arrive I was taken back to the examination room where I was to receive the injections and I laid on the table on my back. When the Dr. arrived he went quickly to work. There was no numbing of any kind administered to me prior to the injections. I had to just grin and bear it! Mind you I was already dealing with significant pain in both hips. The first injection positioned wrong and the Dr. advised me he would have to reposition the needle...REALLY?!! YIKES.. Grin and bear it again! Not a pleasant experience. He did get it right the 2nd try. For the amount of money I paid, the 1st time should have been dead on correct. The pain from the injection was nauseating but it did pass within 5 minutes or so. I asked him to give me a little time between injections which he did. The 2nd hip injection went better but definitely was not fun. I felt very light headed, nauseous, and had to ask for a cold wash cloth to cool my face. This feeling lasted about 8-10 minutes or so. Once I felt better I got dressed and left for home. Upon leaving I was instructed to not use any anti-inflammatory supplements or pain medicine for 6-8 weeks. I also was not to use a heating pad or take hot baths above 100°. I could only take Tylenol. All the things I had discovered that would handle my pain were no longer options for me for the time being. Needless to say the next 6-8 weeks were awful dealing with pain. I also became extremely exhausted from dealing with the pain. Many mornings I was in tears just to get up and shower to go to work. I did receive a couple of follow up calls from the clinic asking how I was doing and I was very honest about what I was dealing with and the real discomfort I was experiencing. They encouraged me to "hang in there" until that 6 week mark and then I could get medicine for pain from my regular Doctor. Finally at the 6 week mark I did contact my Family Dr. and he prescribed some pain medicine to help me deal with all the pain. By now I had started using trekking poles to navigate. This Plan of was not working for me and I became unwilling to wait any longer to find some relief so I consulted with my family Dr. and he recommended hip replacement surgery. Through an act of God I was directed to an awesome surgeon and the plan was set in motion to move ahead with an anterior approach right hip replacement surgery. I contacted the Stem cell clinic and signed a release form giving permission to send my x-rays to the surgeon. The surgeons office never received these even after I called Wisconsin Stem cell back to inform them the x-rays never arrived. I did have my regular clinic also send a set taken earlier and the surgeon was able to use them. My Hip surgery took place on August 5th, 2019 and by my 2 week check up I was walking without assistance. When the surgeon removed the ball from the top of my femur bone it was in such poor condition he took photos of it to show me why I was in such pain. I am 5 weeks post surgery and doing so much better. I never should have detoured and delayed by wasting time on the expensive, non productive stem cell procedure. I am scheduled to have the left hip replaced in October so I am now on the road to getting my life back. My first day back to work put me in joyful tears as I walked to my desk and I did not limp in pain.

I received stem cell injections in my L4-L5 disc and in my sacroiliac joint. Over a year later and…read morethere is absolutely no improvement in any of the areas. $6850 wasted!

I had surgery here and the care I received was so personalized and caring. I was never left alone,…read morethere were several nurses there to assist with all my needs. Even some I hadn't thought of! They were right on time and I couldn't have been more pleased.

What a great bunch! From the minute we walked up to the receptionist to the very end of our visit!…read more AMAZING! Thank you so much ALL OF YOU!!!

No words for PCP that chose wrong field or got stuck in it by default. Billing department 1800…read morenumber is nonexistent for all, including insurance reps and even providers. Note: I observed PCP being gifted payouts for referrals so when I went through again today what I did by PCp trying to make up ridiculous reason for a completely unrelated and unmerited referral I dismissed that would be insurance fraud had I even played along, we all know why - it's their referral game. Update: I just read Anna's notes below - I completely agree. With everything she says.

I wish I could leave 0 stars. I used to love this clinic. I have had such negative experiences…read morelately that I will be leaving Aurora to go to a different provider. My primary care doctor left unexpectedly and the first appointment I could get with my new primary care doctor is in December. They will not refill my medications unless I go to Urgent Care which could cost hundreds of dollars. Do not go to this location! The customer service and care for patience has gone downhill.

Aurora Wilkinson Medial Center has a lot of specialties in one building. I am a new patient of Dr…read more Geralt's; I work a few jobs, so I appreciate that she (among other physicians here) offer some hours outside of a typical work schedule. In my last visit, her schedule was on time, receptionists and nurses were friendly, and the appointment was efficient - but not rushed. She takes a genuine interest in her patients, and I feel comfortable in her care.