We heard about The Original Trolley Co at the Bridal Extravaganza Wedding showcase. We were super excited to use them for my wedding July 1st, 2017. They were great at contacting us and returning our calls for payment prior to the wedding.
On the day of the wedding, they showed up to the church and were blowing up my mothers phone, as the ceremony was going on (so obviously she didn't have her phone on her), after giving them all the details of the location and where to be.
When my newly wed husband and I got on the trolley, the temperature inside was hotter than the temperature outside (IN Houston...on July 1st may I remind you). We had the driver drive us from the front of the church to the back of the church, which wasn't but 4-5 minutes and we felt like we were going to pass out as it felt we were in a sauna.
We asked the driver to turn on the air conditioner and she rudely said it was on and blowing air, needless to say, the HOT air it was blowing made it unbearable.
This was the greatest disappointment of my wedding because we saved all the wedding party photos to be taken on the trolley and at different stops in the city.
Since we were on a time crunch for our dinner reception, we had to find other rides for all the wedding party AND me and my newly wed husband and we were unable to get the pictures taken.
NOW, since the week after the wedding we have been trying to contact the owner, Annette, and she will not answer or respond to any of our calls. I DO NOT RECOMMEND THE ORIGINAL TROLLEY CO as they have not been responsible for their defective vehicle and will not give us a full refund.
- A very disappointed and frustrated bride -
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