My mom has lived here for 2.5 years and the care she has received is impeccable. Completely…read morerecommend this community because of the caretakers and the size of the community is smaller than many of the larger assisted living communities.

So far I am very impressed. I will check back in once my family members have been settled in to…read moretheir new home at Morningstar. My family was so pleased with the staff at Morningstar. They helped us every step of the way to move my sister and her husband into their new home at Morningstar. Tyler, Sean and Chad were knowledgeable and compassionate. The entire staff from the kitchen to the top was just amazing, they move couldn't have gone better. I feel confident that they will be well cared for.

Job interview for housekeeping. The manager was nice. It seemed like it would be a good place to…read morework.

For the most part this place has been okay. There is only 1 human there that I have an issue w/…read more The director doesn't respond to emails very quickly and that's concerning. The front desk gals are absolutely wonderful. Kitchen is good. The do basicly give a few options for meals. You can order if you want to have a meal w/ a LO there, but the one cook dont seem to like it. My Mom likes it though. We have had a few concerns w/ staff they seem to roll over quite a bit. But in the last 4 months seems to be that they are getting their humans in a good space. Overall, I think the joint needs freshened up. But all in all they do what they can, and I'm grateful for that.

Wouldn't recommend to any one looking to put their loved ones in a facility very low quality and…read morethey do not care to do 2 hour changes some people sit in poo for hours , they don't train the staff they just throw them in and force elders to do things against their will 0/10 not safe

From the owner: Where New Memories Beginread more

If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

The staff have true compassion and care for their residents. My parent have been there for the…read morelast 18months.

From the owner: Strong as Stone. Warm as Home. Enjoy locally managed Assisted Living and Memory Care in Arvada,…read morewhere every resident's story truly matters.

I've been doing this job for 6 years now and this is the first place in 6 years that has been…read moreamazing with bosses who actually are here for us staff and residents!! Highly recommend

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

If you are looking for a beautiful placed for your loved one this may be the place. However, if the…read morecare for your loved one is paramount this is NOT the facility!!! My mother was is memory care for only 6 weeks until she fell, broke her hip and died!! The staff seems wonderful but the "care plan" we meticulously wrote out was never followed! My mom was given medication at the wrong times, given PRN medication she didn't need, her oxygen, she required at all times was not put back on her after transferring from the dining room, hourly checks (which we paid extra for) were never fulfilled. The staff are caregivers not CNA's, the head nurse is not an RN but an LPN and the backgrounds of the director and marketing director are from Best Buy!! The monthly cost was $10,900 and when I asked for a line item account I was sent something so confusing an accountant couldn't not even decipher. We had four adult family members in constant contact with the staff, administrators and had multiple daily visits and lots of promises were made that were never followed through! I feel so bad for families who don't have the time to be in this much contact and are relying on this facility to care for their loved ones! It is a travesty!!

My experience with Brittany was the opposite of Alyssa's review. I found her to be very engaged…read morewith the residents, acknowledging them all by name and asking after them. She was also very interested in my mother's needs, explaining the best programs for her and took the time to introduce me to staff, including the cleaning people. This is one of my top choices at the moment. Beautiful place with great amenities - everyone we encountered, residents and staff, seemed very happy.

Sale director Brittany is very rude and unpleasant every time we tried do a walk in or schedule a…read moretour, she was never available. Then when we toured, she didn't know residents' names all she did was talk about herself. A resident came up to my family and I an express that Brittany just moves people in for money she don't interact with residents or family once they move in. Deigo is such a rude ED he doesn't even acknowledge staff or new move ins walks right passed you like your nothing. Then finally interacting with Deigo he looks at you with a discussing look on his face and is very short with you like were bothering him. I don't recommend having any loved ones here and the upper management keeps this director here and had several complaints about this so-called director.

I found myself needing some expert guidance when my Mom started to decline due to dementia. It's a…read morescary and confusing world out there for anyone who has tried to figure out the assisted living system and the worry of finding a safe, comfortable and caring facility. The home care service I was using at the time referred me to Phil Hotaling and what a blessing that was! Phil helped me understand so many issues when it came to being in assisted living and what was and what was not provided. He arranged visits with different homes and together we toured each one. He guided me through the questions and issues pertinent to each home. I selected a wonderful place for Mom! The assisted living home has room for 8 residents and is run by a fantastic couple who live there with their two children. Mom is happy there and I'm happy she is well taken care of by loving caring people. I would never have found this place on my own without Phil's help. Thank you Phil for your help, your guidance and just your wonderful heart and caring about your clients and their family. I would never have made it through this last year with Mom and then Dad needing care all on top of two knee replacement surgeries! Getting Mom and Dad together again at Leawood before he died means more than you'll ever truly know.

Not being from Denver, I was not familiar with Assisted Living places in Denver when I needed to…read moremove my sister to one. My sister's doctor's office recommended Phil Hotaling to me. He has been a God Send! He is very familiar with Assisted Living facilities and their strengthens and weaknesses. Phil helped guide me through the process of finding the best place for my sister to continue the next phase of her life. Thank You Phil!

I stopped by this place to get basic information for my father in law. I pushed the button and was…read moregreeted with a woman screaming "Stop that!!!" Two other people were inside trying to get in to speak with the property manager. We all assumed we were accidentally pushing a residence call button. We were pushing #202. I called the phone number posted outside the door, again, I was greeted rudely. "Hello!!!" I asked if it was Morningside Retirement community & she said, "Yes, what do you want!!?" Yelling in my ear. I told her I needed basic information on availability and pricing. She again was rude yelling in my ear saying she only took appointments and was not on the property. She said her name was Kathy when I asked. Had a feeling she wasn't honest. Either way I would like someone from Corporate to reach out to me. If this woman is this rude to me I can only imagine how she treats tenants. No professionalism whatsoever and can treat potential tenants like that is unreal and should find another job if she is that mean & miserable! My email is chellenicole1@gmail.com

After reading numerous terrible reviews on apartments, especially moderately priced apartments,…read moreI've been very surprised at just how well maintained these older apartments are. There are a lot of features for the price and the owners, manager and maintenance person all seem to care about the renters. The people who live here seem to be friendly and respectful to each other. It's been a great place to live so far.