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    The Numbers Guy

    5.0 (6 reviews)
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    U S Tax Solutions

    U S Tax Solutions

    (4 reviews)

    They are very helpful and answers all of my questions. They Will definitely be doing my taxes from…read morenow on.

    I just filed my 2016 taxes with US Tax Solutions today on the 2016 extension deadline. Thinking…read morethat MY interests were first and foremost since the staff has been friendly and helpful after a bad experience with my first encounter in 2015. My initial deductions in 2015 resulted in an exceptionally low tax return which was re-evaluated by another employee and the results were more realistic. I expected no real surprises for my 2016 taxes based on my confidence and trust in US Tax Solutions. Unfortunately, I asked for a tax extension for 2016 in anticipation of upcoming medical expenses that would involve out-of-pocket expenses. I was confident when Wanda agreed to file an extension on my behalf, and I was relieved not to have to deal with anything tax related. Unfortunately, she forgot to mention that since I might OWE taxes for 2016, that I needed to set aside money to hopefully cover an estimation of those costs which might cover some of my 2016 taxes as she had done in 2015. I had the good advice in 2015 from this company to contribute $2,000 toward a possible tax penalty. Because there was no conversation to make me think that I would owe taxes, I figured that I would not owe anything, and frankly, I did not recall much of 2015 with upcoming personal issues on my mind, so an extension was filed with no back up cash!!!!! Needless to say, my demeanor completely changed when I was informed that my 2016 taxes EXCLUDING penalties and taxes were over $3,000. This is money that I had never anticipated paying or having available for the IRS.This of course was in lieu of their charges for filing my taxes! Needless to say, I couldn't be more disappointed with the lack of empathy for a customer not to mention customer service follow-up. It turns out that Wanda did not prepare my taxes after all. Obviously I realize now why she avoided my phone calls just prior to the deadline...

    The Numbers Guy - bookkeepers - Updated May 2026

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