Mr Cline is a very professional and honest. We have been…read moreusing him for about 20+ years. We would not use anyone else.

Excellent customer service, knowledgeable people, fast returns. Why spend hours trying to figure…read morethis stuff out, when tax experts are available. They offer a maximum refund guarantee, accuracy guarantee, a $50 Walmart e-gift card, and a variety of ways to receive your refund or pay what you owe. The cost is reasonable and they are available year-round if you have tax questions.

I left very happy this evening. Great service by Pat and friendly too. I thought H and R Block…read morewould be the highest among the 3 major tax services we have here in Cleveland. However, they were the cheapest. I visited Jackson Hewitt, Liberty Tax and H and R Block today. H and R Block was the best so I filed my taxes here. They also gave me a coupon to get a pizza for $2 next door. So, I will try them out soon. I think next year I will just come here instead of shopping around.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Cleveland,…read moreTennessee, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Paul Huff Pkwy office to connect with a tax professional.

I will never go to H&R block to do my taxes again. Especially the one at 201 Keith St SW Cleveland,…read moreTN. This place messed up my tax filing and cost me 300 dollars the fee I paid to get them done. I am supposed to get a check for the fee I paid but have not seen one. All I wanted was to file my 2018 return that I never filed and these people botched up the entire process. I cannot stand incompetence. If you cannot perform the requirements of a job find another line of work smh.

We were given another appointment today at 11 am to make up for the one rescheduled for Tuesday…read morewhere no one showed up to open the office, even though we received 3 text messages reminding us of the appointment. When we arrived on time and checked in, we waited about 5 minutes before we were told we would have to reschedule again since their system was down. This was the reason we were rescheduled a week and a half ago. If you are going to have a business, please pull your heads out of your butts and run it with some sort of professionalism. You are an embarrassment. And don't ask me to call your 800 number so you can act confused and not have a clue. We will take our business elsewhere where there are professionals.