I'm seriously impressed with the skill and knowledge of Josh and Rooks CPA. It has been such a…read morerelief finding great tax help.

From the owner: Rooks CPA, PLLC provides a full range of consulting, tax, bookkeeping, assurance, business…read morevaluation, and financial planning services with integrity, accuracy, exceptional care, and outstanding value. Our team of CPAs and business advisors tailor our offerings to provide each client the highest level of personalized service. Let us work for you!

They are very helpful and answers all of my questions. They Will definitely be doing my taxes from…read morenow on.

I just filed my 2016 taxes with US Tax Solutions today on the 2016 extension deadline. Thinking…read morethat MY interests were first and foremost since the staff has been friendly and helpful after a bad experience with my first encounter in 2015. My initial deductions in 2015 resulted in an exceptionally low tax return which was re-evaluated by another employee and the results were more realistic. I expected no real surprises for my 2016 taxes based on my confidence and trust in US Tax Solutions. Unfortunately, I asked for a tax extension for 2016 in anticipation of upcoming medical expenses that would involve out-of-pocket expenses. I was confident when Wanda agreed to file an extension on my behalf, and I was relieved not to have to deal with anything tax related. Unfortunately, she forgot to mention that since I might OWE taxes for 2016, that I needed to set aside money to hopefully cover an estimation of those costs which might cover some of my 2016 taxes as she had done in 2015. I had the good advice in 2015 from this company to contribute $2,000 toward a possible tax penalty. Because there was no conversation to make me think that I would owe taxes, I figured that I would not owe anything, and frankly, I did not recall much of 2015 with upcoming personal issues on my mind, so an extension was filed with no back up cash!!!!! Needless to say, my demeanor completely changed when I was informed that my 2016 taxes EXCLUDING penalties and taxes were over $3,000. This is money that I had never anticipated paying or having available for the IRS.This of course was in lieu of their charges for filing my taxes! Needless to say, I couldn't be more disappointed with the lack of empathy for a customer not to mention customer service follow-up. It turns out that Wanda did not prepare my taxes after all. Obviously I realize now why she avoided my phone calls just prior to the deadline...

No frill tax service, yet offering a personal touch. Staff is easy to talk with. Only aspect…read moreholding back from five-stars is the lack of partitions between preparer's desks.

EJ Pelton and Company has done a tremendous job preparing our business and personal taxes since…read more1994. The integrity in making sure the numbers are correct coupled with diligence in applying every tax benefit are what earns our business year after year. I recommend this company without reservation.

From the owner: EJ Pelton & Associates provides tax preparation, bookkeeping, payroll, accounting, and business…read moreconsulting services to Chattanooga, TN, Soddy-Daisy, TN, and the surrounding areas.

Disappointed with this CPA firm. I initially contacted them for help reducing my taxable income and…read morewas told they could guide me. After submitting all my documents (in two batches), I was later told there was nothing they could do--contradicting what was promised. Their process was disorganized. I received four emails asking for different versions of a file instead of reviewing everything at once and asking for clarifications after. Communication was poor--I was promised multiple callbacks that never happened. When I finally rescheduled an appointment, I expected a phone call and never got one--only to learn they thought it was in person. The front desk is unhelpful and confused, making it hard for existing clients to get support. I was charged $375--much higher than the $275 I usually pay at H&R Block, where I get faster, more professional, and more efficient service. This firm might work for others, but I won't be returning.

Simply the best tax man in Chattanooga for small to medium businesses. I have used Steve since 1993…read moreand he is the best.

Excellent customer service, knowledgeable people, fast returns. Why spend hours trying to figure…read morethis stuff out, when tax experts are available. They offer a maximum refund guarantee, accuracy guarantee, a $50 Walmart e-gift card, and a variety of ways to receive your refund or pay what you owe. The cost is reasonable and they are available year-round if you have tax questions.

I few years ago I was trying to locate someone to do my business and personal taxes. The company…read moredoing my taxes was charging me a lot and they never would return my calls or answer my questions so I contacted Mitch. I Have been using him since and he has been awesome. He has always been responsive when I called with a question or needed help in resolving issues with the IRS. I found his price to be reasonable and the quality of service above and beyond. Highly recommended.

From the owner: Individual and business taxes, back taxes, offers in compromise, tax liens, penalty abatement, and…read moreother tax problem resolution. At Johnson Tax Service our goal is to leave you with the peace of mind that your tax matters are handled professionally, accurately, and affordably.