I'm seriously impressed with the skill and knowledge of Josh and Rooks CPA. It has been such a…read morerelief finding great tax help.

From the owner: Rooks CPA, PLLC provides a full range of consulting, tax, bookkeeping, assurance, business…read morevaluation, and financial planning services with integrity, accuracy, exceptional care, and outstanding value. Our team of CPAs and business advisors tailor our offerings to provide each client the highest level of personalized service. Let us work for you!

she still doesnt have my 2024 taxes finished. she keeps giving me excuse after excuse why she cant…read morefinish it. If you dont want interest and penalties from the IRS, I would recommend to you not to use Deborah Davidson. SHe moved out of her Hixson address and is now suppose to be in Athens, Tn. Beware of hiring this lady.

Such an amazing person, Deborah helped us with some accounting we needed done. She was…read moreinformative, helpful and very, very good at what she does. I loved how she not only helped improve our budget but also took time to explain things as we went along. Highly, Highly recommend her services.

Joe has done our taxes for two years now. He is extremely prompt and always pleasant. He uses a…read moretight interface system which makes transferring docs and communicating easy. We'd highly recommend him.

Trusted, Responsive, and Highly Efficient!!…read more I had an outstanding experience working with Joe Bedford at Your Back Office Tax & Advisory. From the start, Joe was incredibly responsive to my initial inquiry and got everything moving quickly. My tax situation wasn't simple -- it included multi-state income, a pension, W-2 income, and investment income -- and Joe handled it seamlessly. He completed everything accurately and efficiently, and made the entire process feel straightforward. What really stood out was how clearly he explained key decisions and next steps, which gave me a lot of confidence throughout. He's organized, professional, and easy to work with. If you're looking for a knowledgeable and reliable tax professional who delivers both speed and precision, I highly recommend Joe and Your Back Office Tax & Advisory.

EJ Pelton and Company has done a tremendous job preparing our business and personal taxes since…read more1994. The integrity in making sure the numbers are correct coupled with diligence in applying every tax benefit are what earns our business year after year. I recommend this company without reservation.

From the owner: EJ Pelton & Associates provides tax preparation, bookkeeping, payroll, accounting, and business…read moreconsulting services to Chattanooga, TN, Soddy-Daisy, TN, and the surrounding areas.

We had a great experience working with Jon. He's extremely knowledgeable, especially when it comes…read moreto rental property taxes. He took the time to explain things clearly so we actually understood our situation--not just filed it. We trusted him completely throughout the process and felt confident he was looking out for our best interests. He's professional, thorough, and super easy to work with. If you value supporting a local small business and want a real person who knows your taxes far better than any generic tax software, I can't recommend him enough!

Do not waste your time or money. Unfortunately, I must change my review. Initially, I thought he…read morewas great with a wonderful long initial conversation. However, I realized he made multiple mistakes that cost me thousands of dollars in my tax return. They were really dumb errors (copying the wrong number over; not including any insurance on my rental costs). The worst part is he wouldn't call or email me back when I was still really nice and asked him. I was actually going to fix the first issue myself but upon the closer look I found the other issue... Perhaps there's more). It would likely take him 10 minutes to fix but now I need to redo the entire return in TurboTax so everything is calculated correctly. The reason we go to a CPA is to do things accurately... He can't even get simple things done right. Don't trust him with your finances.

Excellent customer service, knowledgeable people, fast returns. Why spend hours trying to figure…read morethis stuff out, when tax experts are available. They offer a maximum refund guarantee, accuracy guarantee, a $50 Walmart e-gift card, and a variety of ways to receive your refund or pay what you owe. The cost is reasonable and they are available year-round if you have tax questions.

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

They are very helpful and answers all of my questions. They Will definitely be doing my taxes from…read morenow on.

I just filed my 2016 taxes with US Tax Solutions today on the 2016 extension deadline. Thinking…read morethat MY interests were first and foremost since the staff has been friendly and helpful after a bad experience with my first encounter in 2015. My initial deductions in 2015 resulted in an exceptionally low tax return which was re-evaluated by another employee and the results were more realistic. I expected no real surprises for my 2016 taxes based on my confidence and trust in US Tax Solutions. Unfortunately, I asked for a tax extension for 2016 in anticipation of upcoming medical expenses that would involve out-of-pocket expenses. I was confident when Wanda agreed to file an extension on my behalf, and I was relieved not to have to deal with anything tax related. Unfortunately, she forgot to mention that since I might OWE taxes for 2016, that I needed to set aside money to hopefully cover an estimation of those costs which might cover some of my 2016 taxes as she had done in 2015. I had the good advice in 2015 from this company to contribute $2,000 toward a possible tax penalty. Because there was no conversation to make me think that I would owe taxes, I figured that I would not owe anything, and frankly, I did not recall much of 2015 with upcoming personal issues on my mind, so an extension was filed with no back up cash!!!!! Needless to say, my demeanor completely changed when I was informed that my 2016 taxes EXCLUDING penalties and taxes were over $3,000. This is money that I had never anticipated paying or having available for the IRS.This of course was in lieu of their charges for filing my taxes! Needless to say, I couldn't be more disappointed with the lack of empathy for a customer not to mention customer service follow-up. It turns out that Wanda did not prepare my taxes after all. Obviously I realize now why she avoided my phone calls just prior to the deadline...