Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

From the owner: At JIG/Jackson Insurance Group, LLC we work for you not the insurance companies. We can customize…read moreyour coverages from several different companies to get you, your family and/or your business the most competitive protection. We offer services for Home, Auto, Life, Business, Commerical and Bonding.

Quick response, very helpful and courteous service from the staff. I would recommend this agency.read more

Micheal has been a joy to work with for years. She is quick to respond and so helpful. I have…read moreused this office for almost 2 decades covering boats, houses and currently 4 cars!

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

Great customer service! I would recommend just talking with Todd and his team. They were honest…read moreand helpful in every way.

From the owner: Our mission is to provide each State Farm customer (in Ooltewah, Collegedale, Harrison,…read moreChattanooga, Apison, McDonald, Birchwood, Cleveland and Surrounding Areas) second to none Customer service; be honest, helpful and knowledgeable in our abilities to help customers manage the risks of everyday life and realize their DREAMS! License #: TN-883263, AL-3002829782, GA-802709

Despite what they say, they really aren't here for you. With our auto and home, they didn't provide…read morethe service they promised us. Nice people up front, but not there for you when you need them. You'd be better going with national insurance like State Farm, Liberty Mutual, Allstate, etc.

From the owner: The Southern Agency is an Independent Insurance Agency specializing in insuring families and…read morebusinesses for property, casualty and life insurance. Our insurance carriers include Cincinnati, Erie, Auto-Owners, Hartford, Accident Fund, Bridgefield, West Bend Mutual and Guard Insurance Companies. We'd love to have an opportunity to serve you!

Max and his staff are extremely helpful with all my business and personal policies. Max is…read moreextremely helpful in advising on coverage and making sure I have the right policies. Max and his staff have made sure all claims have been taken care of to my satisfaction. He truly cares about his clients.

From the owner: TN-2340247 Our office has a passion for making sure families are well insured and prepared for…read morelife's unexpected events. We strive to be the first choice for all your insurance needs in Tennessee, Georgia, Kentucky, as well as Virginia. Your State Farm Insurance policy is a reassurance that we will be there on your worst day to help things go right. We provide Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, Life Insurance, Health Insurance, and other financial Services. My team and I strive to provide remarkable customer service each and every day.

Stay far away from this warranty company they denied everything total waste of money. They find any…read morereasons to refuse a claim saying previously damaged or it's not covered when it says it covered smh waste of money.

I purchased a vehicle and was provided a warranty with this company over a two year term. A year…read moreinto purchase, the vehicle needs repairs. Upon contacting the company during diagnostics, it was confirmed that coverage was active. However, they are now saying even after the contract had the full details of the vehicle including VIN, vehicle description, year, and that it was for commercial use, they are now saying they never covered my type of vehicle. When I contacted the seller, they told me that this company did indeed cover my type of vehicle for essential repairs, but that the company just does not want to pay. Integrity even offered to refund my premium for the entire cost of the contract which is ridiculous because it is tied into the car note, so I'm essentially paying for a worthless contract.

I can't imagine a more trustworthy, competent or community centered servant to Ooltewah. I believe…read moreanyone would feel secure and blessed to have Don and Richard on your finance team.

From the owner: It is our mission to be your family's or business's insurance agents for life. Our staff has over…read moreone hundred years of combined experience, which makes us uniquely qualified to give you guidance. Our primary focus is helping make sure you have NO SURPRISES when the time comes that you need to use our terrific claims service. Call us today to find out what makes us different! License #: TN-629847