As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

Very professional and great communication. I would highly recommend their services. They handled…read moremy personal income taxes and made everything extremely easy and they are well versed on all the new changes in tax law over the last few years.

I'm seriously impressed with the skill and knowledge of Josh and Rooks CPA. It has been such a…read morerelief finding great tax help.

From the owner: Rooks CPA, PLLC provides a full range of consulting, tax, bookkeeping, assurance, business…read morevaluation, and financial planning services with integrity, accuracy, exceptional care, and outstanding value. Our team of CPAs and business advisors tailor our offerings to provide each client the highest level of personalized service. Let us work for you!

Trusted, Responsive, and Highly Efficient!!…read more I had an outstanding experience working with Joe Bedford at Your Back Office Tax & Advisory. From the start, Joe was incredibly responsive to my initial inquiry and got everything moving quickly. My tax situation wasn't simple -- it included multi-state income, a pension, W-2 income, and investment income -- and Joe handled it seamlessly. He completed everything accurately and efficiently, and made the entire process feel straightforward. What really stood out was how clearly he explained key decisions and next steps, which gave me a lot of confidence throughout. He's organized, professional, and easy to work with. If you're looking for a knowledgeable and reliable tax professional who delivers both speed and precision, I highly recommend Joe and Your Back Office Tax & Advisory.

Joe has done our taxes for two years now. He is extremely prompt and always pleasant. He uses a…read moretight interface system which makes transferring docs and communicating easy. We'd highly recommend him.

My entire family - three grown children, their families, and me - all use this branch now to…read moreprepare out taxes. Some are more complicated than others, partial business owners, self-employed, etc. but Townsend is always great to deal with and takes the sting out of tax season. We will never use online services or the big national tax services again and will ever try to do our own again!

I've been using the Duluth branch for over 40 years! There are great people here to insure you get…read morethe largest refund possible, and that your taxes are filed correctly! Ms. Carol has been taking good care of me for about the last 10 years now. I've tried other tax companies, but my loyalty is with Townsend Tax!!

Do not waste your time or money. Unfortunately, I must change my review. Initially, I thought he…read morewas great with a wonderful long initial conversation. However, I realized he made multiple mistakes that cost me thousands of dollars in my tax return. They were really dumb errors (copying the wrong number over; not including any insurance on my rental costs). The worst part is he wouldn't call or email me back when I was still really nice and asked him. I was actually going to fix the first issue myself but upon the closer look I found the other issue... Perhaps there's more). It would likely take him 10 minutes to fix but now I need to redo the entire return in TurboTax so everything is calculated correctly. The reason we go to a CPA is to do things accurately... He can't even get simple things done right. Don't trust him with your finances.

We had a great experience working with Jon. He's extremely knowledgeable, especially when it comes…read moreto rental property taxes. He took the time to explain things clearly so we actually understood our situation--not just filed it. We trusted him completely throughout the process and felt confident he was looking out for our best interests. He's professional, thorough, and super easy to work with. If you value supporting a local small business and want a real person who knows your taxes far better than any generic tax software, I can't recommend him enough!

First time client for tax preparation services. Very happy with this firm. Explained everything to…read moreme, went over my return with me to make sure I understood everything and answered any questions and checked withholdings to make certain the right amount of taxes are being withheld. Appointment was on time, office ran on time, time use was efficient, and productive. Will be returning for next year's tax season. Thanks

Lisa prepared our tax return again this year . She answered our questions and explained everything…read moreto us . Our tax return was done and filed very promptly. Everyone I have been in contact with in that office is very knowledgeable and extremely nice and helpful. Their charges are very reasonable also. I highly recommend Lisa and Townsend Tax.

EJ Pelton and Company has done a tremendous job preparing our business and personal taxes since…read more1994. The integrity in making sure the numbers are correct coupled with diligence in applying every tax benefit are what earns our business year after year. I recommend this company without reservation.

From the owner: EJ Pelton & Associates provides tax preparation, bookkeeping, payroll, accounting, and business…read moreconsulting services to Chattanooga, TN, Soddy-Daisy, TN, and the surrounding areas.

I have been working with Iryna for over 5 years and she is always on top of things, very organized…read moreand delivers on all her promises. I couldn't recommend her enough.

I got a very professional and exelent service. I highly recommend Whitnah CPA for your accounting…read moreand tax preparation.

My brothers and I had a wonderful experience with Taeisha, a very professional and effecient…read morenotary. She was on time, prepared and ready to get the job done. I would most certainly recommend her to anyone looking for a notary.

From the owner: Your One-Stop Solution for Taxes, Notary & Apostille Services!…read more With 18+ years of expertise as a Certified IRS Enrolled Agent, we make tax preparation stress-free and accurate for individuals and businesses. Need a document notarized? We offer fast, reliable mobile and remote notary services. Traveling abroad or handling international paperwork? Our apostille services ensure your documents are processed quickly and correctly. We pride ourselves on professionalism, confidentiality, and convenience—serving clients locally and nationwide. Whether it’s tax season, legal paperwork, or international document authentication, we’ve got you covered. Call today and get it done right—the first time!