Very helpful and knows insurance! I like the accessibility to resources to find the best way to…read moreinsure car and home.

I have had the pleasure of being a member of Erie Insurance/River City Insurance for MANY years. It…read morestarted when my children were very young and since then have grown up and gotten insurance through them for themselves now! I would never think of being with anyone else. Once I did try to compare prices but quickly found out that NO ONE could beat them! I felt bad for even considering because they are an awesome group that has always been there for me and my issues. I have their auto and now rental. They are friendly and treat me with such respect and compassion. Thank you for everything every time!

I can't thank Sarah enough for providing me with such excellent customer service! I have just…read moreloved working with River city Insurance and would give them 6 stars if I could!

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

Hank is the Créme de la Créme of insurance professionals! He is both responsive, and eager to…read moreplease. 6/5 Stars

best prices on insurance!…read more best out of many estimates i got during a homeowner's policy search for my new mortgage; saved me money on my motorcycle, car and truck policies too! maybe it's time for a 2nd motorcycle....

This place takes the hassle out of purchasing car insurance. I dealt directly with Brittan. She got…read moreme a quote online and called me. I went into her office and she already had everything ready for me. I gave her my payment and a signature and I was out the door! All my coverages mirrored the policy I had previously, and for a significantly lesser monthly payment amount. Insurance is one of the biggest hassles on the planet. This was the easiest, most efficient experience I've ever had with car insurance! If you need car insurance or need better coverage, I highly recommend this group! The entire staff is top notch! 5

Brittany eased my mind answering all of my questions on the new policy…read more Thank you for being so helpful setting up my online account.

I love this agent and her staff! It's really nice these days to have such a good working…read morerelationship with an agent who remembers you and treats you like a human instead of just a number. Thumbs up especially to Charlotte who is a pleasure to interact with.

Sarah and her team were wonderful to work with and got us set up with exactly what we needed right…read moreaway. Excellent customer service.

Janet is the best insurance agent in town. Saved me hundreds and informed me of every detail of my…read morepolicy. 10/10

They are the best of the best. Small credit union with small town feel. It is a place where…read moreeveryone knows your name walking in. I truly enjoy this experience going with this credit union.