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New York, NY

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The New End

4.7 (94 reviews)
Closed • 10:30 am - 6:00 pm
Updated 2 months ago

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Reviews With Photos

I guess this is supposed to be a fringe? It's like half my head.
Janine Y.

This is literally the first time in my life I have left a salon and not gotten one compliment on my hair cut. I have very nice hair and I ALWAYS get compliments when it is freshly blown out, even when I do it myself at home. The person who cut my hair really knew how to use the scissors and take away the bulk, but she didn't listen to me at all! I told her I had been trying to grow my hair out because I want bangs and described that I want to be able to wear my hair straight or naturally wavy. Well, instead of honoring the style I was requesting, she proceeded to give me THE SAME HAIRCUT IVE BEEN TRYING TO GROW OUT! Sure, the cut was done well, but I HATE IT. I had explained to her that I felt that this style was making my face look very heavy and I wanted to open up the cut to reveal my cheekbones, and the style she gave me is like a high end bowl cut with a thick tail in the back, and it completely obscures the entire outline of my face. Literally, the only way I can show my cheekbones now is by pulling my hair back. Why would I even get a haircut to accomplish this? I was pretty upset. It's like I have two different hair cuts - one in the front and one in the back, like an updated mullet or something. At the end she explained that where she comes from a "fringe" is considered bangs "TOO" and told me next time I should show a picture!! If she needs a photo instead of actually consulting with the customer in front of her, she should consider getting a different kind of job. In the end she offered to give me bangs, but it would look completely ridiculous. Literally half my head of very voluminous hair is the "fringe" she mentioned, so how are bangs even possible when I have 65% of my hair cut to my chin with a thick tail in the back? This is going to be a very high maintenance style and I dont know even where to begin with day to day styling. When the front desk person told me "your hair will grow" I almost started crying. Im in my 50's and I dont want to wait for at least year or more to grow out this style just so I can have the kind of cut I asked for to begin with. I dont understand how hair stylists do not discuss with you how a cut will frame your face before chopping into your hair. It seems like the whole point of getting a haircut is to look and feel better about yourself. I left feeling ugly and knowing I will be stuck with an extremely unflattering cut for a year or longer. And the fact that the male manager told me "it will grow" has me infuriated!! Im almost kicking myself for giving her a very nice tip, but she was nice and I was so flustered that I just tipped as I normally would. Does anyone have advice for a stylists who actually listens and talks to you about how to accomplish the look you are going for? I would REALLY appreciate a recommendation. (this is not a fringe - see photo)

Warm and cozy interior
Anvy V.

I've been going to The New End for nearly a year now. My partner goes here on his own as well. My experience with the entire staff has been so welcoming. Nachi usually cuts my hair. She always offers great suggestions and makes me feel so beautiful after every cut. The New End is an amazing local salon. You definitely will enjoy your hair experience here.

Beezer C.

OMG Barry Nelson is a dream! I finally took the leap and had my hair colored for the first time. I was super nervous, but Barry was just...chef's kiss. Not only did he make feel right at ease, he also gave me superb advice, held my hand throughout the process, and gave me the most fabulous haircut! Forgive my crappy selfie skills, the photo doesn't do it justice.

Stephen A.

Amazing! It was a nerve wracking decision to change my long hair of 5 years to a short one. Talented hair Stylist Nachi! Great job! Loving my new hair!

I have been Comiing to this little salon. I have been having Zarah cut, color and blow out my hair. She is Excellent. I highly recommend her.

Me trying my new hair color
Saya S.

Love this hidden gem local salon! Owners knows what's trendy. When I asked her whatever she thinks it's the best for me, she gave me multiple options and I could pick from her recommendations. And I loved it! She knows my hair type, what looks good on me and found some pictures from internet together and decided what we do today together. She has 20+ years of experience and she is a very good listener. Thank u so much! I'll be back in 3 months!

I had a great experience at The New End with Zarah. She was very friendly and professional. She listened to what I wanted and gave me a perfect haircut. I love how my hair looks and feels. Hair salon is very cozy and every one is friendly. They feel me warm. I would definitely recommend to anyone looking for a quality haircut!

My amazing hair stylist Nachi (right) and me with her masterpiece :-)

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5 months ago

Very kind and thorough staff. My hair looks great and I will definitely be back again.

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11 months ago

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3 months ago

Great hair cut and hair wash with scalp massage. Not so great in terms of cleanliness with a ton of hair on brush.

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5 months ago

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2 years ago

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7 months ago

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9 months ago

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10 months ago

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2 years ago

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8 months ago

they totally butchered mh hair...they're nice but not very skilled for an $100 haircut...

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3 years ago

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3 years ago

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2 years ago

The stylist is very committed and thorough. I had a great experience there, will definitely come back.

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3 years ago

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4 years ago

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The New End Reviews in Other Languages

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Review Highlights - The New End

“I wanted it to look very natural and Barry delivered!”

Mentioned in 5 reviews

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Masaki is beyond talented. I always come here for trims and touch ups and I always leave with my…read morehair feeling voluminous. He's an artist. He specializes in Asian hairstyles and they always wash your hair with Milbon products which is so nice. He's pretty fast despite being meticulous. Haircuts take around an hour, but coloring services can take over 3 hours and are hard to book. You can book haircuts kind of last minute but book coloring a month in advance if you can!

I had my hair done by Masaki and was extremely disappointed with both the result and the way my…read moreconcerns were handled afterward. I paid $480 for my appointment and left with hair that looked patchy and not like what we had discussed. While disappointing results can sometimes happen, what bothered me most was the complete lack of communication afterward. I reached out to Masaki on May 13 regarding my concerns and attempted to resolve the issue privately. I never received a response. It has now been about a month, and despite giving plenty of time for a reply, I have been ignored. I did not immediately leave reviews or make public comments because I wanted to give him the opportunity to address the situation directly. Unfortunately, that opportunity was never taken. For $480, I expected a higher standard of work and customer service. Based on my experience, I cannot recommend Masaki.

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A hidden gem near Koreatown. Walked in without an appointment to inquire about a perm and haircut…read more Was quickly seated by friendly Ria and assigned Ai as my stylist. And what a fortunate thing I was, because I have now found my new go to person for all hair related needs. I highly recommend Ai for your stylist. Her attention to detail is superb and it is apparent she is a perfectionist as she even requested to trim my eyebrows to balance the cut against face shape. Reference this review and request her honest consultation for your intended style before getting a cut; I can almost guarantee you will be amazed by the end result. However, what ultimately made me leave a review was what Ai did NOT do. It was the fact that she advised me NOT to get a perm that day. She recommended it would be better to grow out my hair longer for the intended style. What refreshing honesty that prioritizes the best for your client instead of upselling any unnecessary service. I walked into NewHair with a quarter life crisis and a bowl cut. I came out 1.5 hours later having realized my full potential as a Temu BTS member, with the best haircut I've had in New York City. Thank you, Ai.

If I could give this salon ZERO stars I would. No idea how they have good reviews…read more I have never felt so uncomfortable and so insulted. Pre-paid for this appointment and was greeted like I wasn't even human. I was 15 mins late to the appt and I called an hour before my appt to let them know. Thank you so much for making someone so uncomfortable to the point I couldn't trust you to do my hair. I genuinely thought they would purposely ruin my hair.

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I used to love this place but this will be my last visit. Both the front desk and stylist were cold…read moreand unfriendly. I asked for ash brown (which I usually get) but I got a way lighter color than expected and the bleach (he went over the bleach twice) really damaged my hair. On top of that, they charged me for a haircut I never asked for. During the balayage, the stylist cut/thinned (no idea what he did because he never asked me) some of my hair (maybe 10 "snips"?) and they later charged me an additional $70 for the "haircut." This really pissed me off because in the middle of my appointment, I even heard an assistant ask in Mandarin "is she getting a haircut?" and the stylist shook his head. I was really unhappy with my hair that I went to get a hair treatment (for the dry, damaged hair) and toner at a different salon a week later. That stylist even asked "who did your hair?"

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The New End - hair - Updated November 2026

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