Staff is kind and Lily does an amazing job! This location is clean, beautiful, and relaxing. I…read morerecommend coming for any waxing service!

Many times you see review ratings and think yea right! However, SBW deserves their rating. Let's…read morebegin with reception. Chan will greet you with a smile and is very courteous, efficient and discreet. As a male going into a place dominated by women, it can be uncomfortable. Chan made it relaxing and our conversation about my service remained private. She is fantastic. She assigned me to Shay, who was simply magnificent! She was professional and personable. She distracted me with thoughtful conversationq (so I would not feel pain), but was also gentle in the process. The only word to describe Shay is Awesome! I don't use these terms lightly. (Read my other posts). The facility is clean and organized and well run. This is my new location for waxing. Men if you have been looking for a place, that will take care of your waxing needs, stop by this location on Sugarloaf in Lawrenceville, GA. Tell them Ken, sent you!

I wasn't expecting the service I received from the receptionist,Nikki I believe is her name. she…read morewas very helpful very polite and sold me on trying a new place and I was not let down. I wI'll be bringing my wife for sure.

This was my first time coming to this location due to it being closer to my job than home. Holly…read moredid my Brazilian and was great. She is very knowledgeable and great for conversation.

I have been going here for years. This is one of the few places that I can walk in and be seated…read morewith anyone and 9/10 the service is great. If there are any issues, I go back promptly and they will fix it without an attitude. Cleanliness is decent and they aren't obnoxious with upsell tactics.

I'm very disappointed in my visit today. I've came here for years and have been completely…read moresatisfied but today, I left limping in pain. The lady doing my pedicure made me bleed twice. The 2nd time, the drill took off a chunk of my skin on my pinky toe and she had the audacity to put alcohol on it. I was almost brought to tears in agonizing pain. The polish was even all over my toes and not cleaned up. I'm scared to ever return. The pictures don't even do it justice for the swelling and pain that has occurred. The only reason I give it a 2 star is because the customer service was good. Pedicure was not.

Maria is excellent!!! I just moved to Duluth and was looking for a place that I could go to…read moreregularly. I definitely found it. It was quick and painless.

Recently moved into town and found Maria through a search. Not very many options in the area but…read moreturned out to be the best experience I've had. She's obviously done this a long time and very skilled as it was so quick and painless. She's my new go to.

I absolutely love coming to The Waxing Spot as the establishment is so clean and calming and…read moreeveryone is so kind. Patricia is really awesome and takes great care throughout the whole service. I come for the Mini Package service and always love the work that she does. I've seen other girls and they are just as great as well. This is an excellent waxing salon, and I love coming here!

The worst wax experience I've ever had tbh. I've been getting waxes and sugars for over 7 years. I…read morego every 5 weeks consistently. I'm new to Georgia found this place had great reviews 5 minutes from my house perfect. My estie was Kimberly. Lobby is fine clean go in no one at the desk someone comes out with her gloves on! Says to fill out a form she'll be with me in a minute. I go back and she says you're getting Brazilian and under am I said no. Brazilian sugar and eyebrows. Ok get undressed. Just like that lol no conversation about my skin if I'm done this before etc. I lay down on paper like from the doctors office you know it's cold no towel to cover nada just coochie out on the table. Again I've been to plenty of places. They always discuss your skin allergies needs. You get a towel and a pre wipe but yea not here. Anyway I'm looking around I see a crockpot Lmaoo a literal crock pot with wax in it. And a jar of barbicide with tweezers etc in it. I'm like hmmm. Flags already waving but I went against my better judgement because I'm like well I guess that's convenient to not have to keep warming up wax with that big ass thing lol. Anyway Kimberly comes in doesn't speak or make conversation only thing she said was do you want it all off? I'm like yea ok. So she powders me up like a donut and starts sugaring. The waxing part was going fine again just was silent. I asked her a few questions after a bit but she was just silent afterwards. Just gave off weird vibes idk. Not comforting or personable like you would want to feel with someone down at your goodies. She did most of the Brazilian with sugar. Which is what I wanted. She ended up doing some soft wax strips on my Bikini line which I thought was weird never had to have more than one wax used. Again go every 5 weeks. Ain't no bush it's minimal hair. Ok boom I flip over on my stomach which also never done but anyway she proceeds to then use hard wax on the backside and I asked her how come she using different waxes she said because of moisture the sugar isn't gripping mind you in all my years never ever had this happen. So she uses all 3 wax methods on me . Ok now she's done. No after wax spray not wax removal no hot towel nothing. Just sticky as ion what tells me get dressed then we'll do my eyebrows. Again I should have just left but yea I didn't so my sticky booty got dressed sat in the chair now. Told her what I wanted. She used strips fine that's what I expected. Showed me they look fine but I noticed it was still burning. So when we got to the front I said I think you burned me kuz it's stinging still. She ain't say shit told me my total now I know I should have spoken up more but honestly I was just flabbergasted by the experience I just wanted to leave. Nonetheless I would never return to this establishment nor would I recommend anyone to go there. I went to snooze restaurant right across the parking lot and I was telling her why I was so flustered and said wow she had the same experience it was terrible as well. So pay attention to the bad reviews and if you have a bad experience somewhere please share I know it's a pain kuz again I don't usually do reviews even if it's bad but how else is everyone else supposed to know.

It was alright…read more There was no AC and it was pretty hot. When I went in the room it smelled like B.O. with febreeze on top which made me want to turn around and leave but I needed a wax that day. The waxer was nice and the wax was alright. Still had hairs to tweeze when I got home. Overall maybe I came on bad day but I wouldn't return.

This place can't keep help they are forever changing personnel. They leave hair and please don't…read moremiss a appointment because they will change you full price for miss appointments even if you call to reschedule

Im back again and got the habit of booking my appointment ahead of time so it's been working out…read morelovely as I get my nail tech Elly! Here's my most recent review: I was able to park just fine as this location is in a shopping plaza and has plenty of free parking. Once inside, I was able to tell them exactly what I wanted and my nail tech nailed the designed ! She's so perfect! I never have to tell her twice, worry about pain during my experience, and she's super sweet! I got a super cute design and she's been nailing each one with ease. Both Elly and Kim are fantastic techs. So happy to find them. Looking forward to my next visit !

I was a first timer here. Beautiful facility. They were able to take me in immediately. There was…read morenot a visible price menu so I asked up front how much for Ombre using sms ("dip") and a pedicure.? She quoted me $32 for pedicure and 48+ $15 for Ombre ~$64 for nails + $32 for pedi. I was okay with that price. At end of service, I was charged $10 to shape nail into (what I always get at regular salon as customer service courtesy) "almond" shape, $5 for applying tips (i was okay with this). However I was charged for an Ombre ($15) when in fact what i received was nail polish with glitter on tips not Ombre. It was cute but not Ombre! The h2o for pedicure was cold. I had to ask her to make it hot several times. My experience could have been an aberration but I left feeling like there was no more customer service in the experience. The ladies next to me paid $88 for a pedicure! They were up-charging every person and it was awfully uncomfortable to listen to people asking what if I only got gel? How much is that? Very uncomfortable. What if this or that??? Finally upon checking out, they give you option of 18% tip and up. There was no clear option to by-pass this. When I looked at receipt the charge was $220 (twice my bill)! I immediately said this was wrong. They said it was corrected. (I will need to monitor debit card over next few days to make sure the refund registered.) Will I ever return? Probably not and it is not because they did a poor job but rather it was the feeling that they were trying to up charge everyone for everything! And this was awfully uncomfortable for me.

From service to ambiance this place has it all. Came for a Brazilian with Stephanie and was so…read morehappy with my results. She was so gentle and patient. This is def my go to place.

I came in for a bikini wax with Bre and she did a great job. She offered me a complimentary peach…read morebellini prior to the treatment and it was a nice touch to the customer service. The wax studio is quiet and classy with music playing in the background to ease any tension during the wax. Very clean and hygienic studio. Check it out for your next wax treatment!

Says does an very good job threading, tinting and shaping eyebrows! I love an arched brow!read more

This place use to be good. Now they just hire anyone that isn't certified. Asked for medium full…read morelashes. Inner corners are not filled and end of lashes are not filled. Had to ask twice to get my eyebrows fixed. Instead of asking for help from another staff member she just dismissed that I didn't like my eyelashes & I just wanted to get them fixed. Do not come here to waste money.

Excellent Service by Dana at Emily's Nails: Dana did a great…read morejob and was very thorough. She's my go-to person for nails, eyebrow waxing, and anything beauty-related. She is very professional and has a great personality. I always leave happy with the service at Emily's Nails. Thank you Dana

The customer care here is above and beyond and they aim to make sure you leave happy with their…read moreservices. You can't tell from outside but the overall vibe inside is cozy and calm, and everything is clean and shiny. I have been seeing Dana (Nhi) for years because I know I'll get what I want. She is kind and aims to please -- I'm not usually one for chatting but I truly enjoy my chats with her!