I called on Saturday morning around 10:45 am to ask about helium balloon bouquets and whether I…read moreneeded to order ahead of time. I was interested in purchasing between two to four bouquets depending on the size. I was told it would be best to come into the store to choose the balloons and colors, and I mentioned that I would be coming in later that afternoon. When I entered the store, I noticed the balloon bar was located in the back corner of the store, so I walked over there right away. At the time, the staff was helping another customer with a wrapping order. While I waited, no one at the balloon counter acknowledged that I was there or mentioned they would be with me shortly. When it was finally my turn, I asked about ordering two to four balloon bouquets depending on size. I was told they did not have time to make four bouquets. I then asked if two bouquets were possible, and I was told they could do two but that it would take about 30 minutes. The surprise party started at 5 pm, so I had a little buffer and decided to move forward with the order. The balloons are definitely on the pricey side, but the overall look made it worth it. One additional issue was during checkout. It's not clear where the checkout line starts and people just wait on either side of counter, creating confusion of who's first.

Their staff is really helpful and their selection is really good. They changed their displays often.read more

I needed a gift for my dear friend's baby shower. I saw so many cute things in the window right…read morewhen I parked. I was a little upset no one greeted me when I walked in. I assumed they were just up front helping another customer. I was perusing and enjoying all of the precious baby clothes when a sales associate asked if I was still doing okay? Which threw me off a little because no one had helped me, yet. She was kind to take the items up front that I was carrying. I couldn't decide on a theme for my gifts, because there were so many cute things to choose from! So, when I went to checkout, I asked for help. That's when the magic happened. The two other sales associates up front helped me make decisions and we chatted. They made the whole experience better! I cannot wait to give my friend these gifts for her baby shower. I will definitely come back for baby gifts in the future. My one big suggestion is that their should be a welcome form employees when people walk through the door and warm customer service from the start of the shopping experience.

Was excited to find that the store had a nice luxury stroller ($500 stroller btw) on their website…read morein stock. Drove 35 minutes to go pick it up. When I came to pay, they asked me to come by the next day because the stroller was "in a warehouse around the corner" and they didn't want to pick it up for whatever reason. There were four employees in the small boutique store, and only a few customers that were perusing/asking questions about strollers. I let them know that I needed the stroller tomorrow and also that it would be really hard to drive in on a workday in traffic to grab it, but they still said they couldn't pick it up because they were too busy with other customers for the rest of the day (like what???)... I left and am planning on purchasing from another store. Baffled as to how they make sense of letting someone buying an expensive stroller with no fuss or questions walk out of the door.

Ummm just about the cutest kids shop ever! Stumbled across this one day and was so excited to find…read morea kids store again. The person working as so warm and greeted us. She made sure to ask if we needed any help. I was looking for matching dresses for my two girls. There were great options! Opted for a cute one with bumble bees. I would definitely go back! Some items are a bit pricy but no different than the prices would be online. Great quality!!

Popped in to Coastal Cubs on the way to stop by another spot within this block. The worker at the…read morefront was SO friendly and welcoming, and informed us of all the current deals. There are a ton of cute outfits and toys, all from different brands. It is a boutique so expect boutique pricing but definitely a lot of nice and high quality items to choose from. I was too shy to take photos inside but Coastal Cubs is worth a visit if you're in the area. We didn't end up purchasing but the worker at the front was still just as warm and friendly as when we walked in, and thanked us for stopping by!

Found this place on Yelp while looking for a last minute embroidery on a suit for an upcoming…read morewedding. They were able to turn the jacket around same day at a reasonable rate. This is a great find in Newport and I'll absolutely return to give them future business.

They made my hats in the wrong size after I gave them a sample hat to use and then refuse to fix…read moretheir mistake. The embroidery's were also poor quality with very shaky uneven lines. Do not ever go here unless you want to be ripped off

I have never met more rude employees in my life it was the Asian women and the pregnant women and…read moreoh my gosh SUCH a bad energy in the store because of them. When my mom and sister walked out we all three were like separately thinking the same thing about how awful they were. I just want the owner to know that she should look for new kind employees

Nice folks with a solid selection of pre-loved children's gear. Didn't get the best offer for the…read moreitems I sold them, but I appreciated the prompt assessment and service. We haven't picked up any items from here, but hopefully others have had positive experiences on that end.

Talk About a Very Special Location!…read more I tranquil courtyard...even a venue for intimate events. Fresh Ocean Breezes. But I want to focus on The Crown Jewel of these shops...Salty Paws. What makes so special, is ERICA, the owner of just one of the sections of the front store. She knows how to make browsers extremely welcome. She even offered us water! Check out her section for Doggies and Kitties!

I stopped in this store after picking my boys up from preschool today and the woman working didn't…read moreeven acknowledge our presence despite being the only ones in the store. I told her I was looking for a bday gift for a friend and the sales lady just said "ok" without providing any thoughts or assistance. She was clearly bothered by us being there. We left and went to open house gifts on westcliff and spent hundreds there instead.

Always the best experience at this store. Staff always kind and engaging. No nonsense returns. Love…read morethe relaxed clothing line. I appreciate the smile when you walk in the door.

Dori Whithorne is a pleasure to work with and amazing!! Thank you Dori!! :)read more

Reviews often highlight what went wrong but I want to take the time to write about a great customer…read moreservice experience at Goop! I had a great time and a huge part of that was thanks to Taylor. She was incredibly patient, knowledgeable, and genuinely helpful from start to finish. What stood out most was how attentive and detail-oriented she was--she made sure I felt confident in my choices and encouraged me to try things without any pressure. Taylor made the whole experience enjoyable and stress-free. I'll definitely be coming back because of her!

This is such a cool little store that just popped up in the last few months Gwyneth Paltrow is the…read moreowner and she did a great job bringing in all the products she loves the most into Newport Beach. Now she needs to open up a restaurant close by with the cookies they were sampling today. She's also gluten-free so I have a lot of respect for her! I need to go back tomorrow and buy the peach perfume that smells so fresh!