Fuck these guys. I took 1lb 14kt gold to 3 places couldn't pay me out. They said they would…read more Asshat behind the counter weighed it under and said it was silver. Gold colored silver. Wtf. Stay away from these theivs.

I recently had a ring upsized and had a concern a few days later after wearing it. I went back to…read morehave my ring looked at and Michael handled my concern, efficiently, professionally, and kindly. His craftsmanship was outstanding. Michael was happy to help me and I was very pleased with the outcome. This business stood behind their work and all with a smile on their face willing to make sure the customer, me, was satisfied with the work. Thank you so much, Michael.

Really enjoyed meeting with the owner for him to look at a diamond ring I inherited. He was very…read moreprofessional and friendly as well as extremely knowledgeable. Beautiful store, I will be back.

My husband and I was referred to Stevens Diamond Jewelers over a year ago as we were new to the…read morearea and looking for a jeweler to custom-make a diamond pendant, purchase new jewelry, and watch repairs. Since day one, Eric and his team has provided excellent customer service and been so helpful! We have done business with them a few times now and, we are 100% pleased with the service. This jewelry store is fantastic, friendly, and fast which is why my husband and I will always go to Stevens Diamond Jewelers for our new jewelry purchases, advice and repairs.

Baki treated us very well. He resized my wife's rings at a fair price, and the rings look great…read more Thanks.

Good prices and great service. Would definitely return for additional jewelry purchase or for a…read morerepair

Purchased my first Rolex here and it was an amazing experience. For those who don't know, you…read moregenerally can't walk in a purchase a Rolex, you must add your name to a list and wait for the specific watch you desire to arrive. This guarantees you'll be in store at least twice. While that's hard for someone who has little patience, they made it a pleasure. The staff are all very accommodating, patient, and add no pressure. From the first visit to I received my watch it was 3 months. The watch was everything I imagined. The store is beautiful and the staff so helpful. I will be back for my next Rolex purchase!!

Seriously, a huge thank you to Lorilil Jewelers for helping me find the perfect gifts. They were so…read moreincredibly kind and welcoming, making the whole experience a breeze. It's rare to find such genuinely helpful people these days. My wife and daughter are going to absolutely love what I picked out. I'll definitely be back for future occasions!

5 stars does not begin to capture all they did for me. Specifically, Cathy was incredible in…read morereaching out to me on my order. Her kind and sensitive approach was something I think I will always treasure. While my gift was to remember the anniversary of my parents' passing, I can certainly see so many more joyful reasons to return to Reflections by Claudia.

Reflections and their staff, Cathy and Jackie, did an outstanding job in helping me with a…read morebereavement gift. Quality, service and price were exceptional. They were very helpful even when a question of a delivery issue arose, and I had to contact them repeatedly. (It was not their issue). I highly recommend them.

Mr. Stone and his wife came to our senior center in East Longmeadow in November of 2025 to purchase…read moregold and silver. He and his wife were very professional and extremely polite to all that had appointments. He did not force anyone to sell their valuables. He offered a price and if that was acceptable to the customer, the transaction was made. His wife worked alongside him helping to keep everything running smoothly. Never once did I get the impression that her role was to distract in the process. She was kind and most helpful as Richard was. I have not been to their shop in Northampton but the experience was a positive one overall. Richard did explain at the beginning that offerings would be made in the price of gold on the day. He saw over 20 people over a two day period, and many left with a check written in the spot.

This guy is a pirate. He won't let you get a price somewhere and then come back. He won't tell you…read morewhat his commission is on scrap gold, like any reputable dealer will do. Anywhere else will be better.

Michael and his staff are top notch!!! Michael takes the time to ensure every detail is exactly how…read moreyou envisioned it. I bought a custom engagement ring from Michael and he guided me through everything seamlessly. He provided helpful information regarding what metal for the band, the cut, clarity, color and even carat size of the diamond. The difference between Michael and other jewelry stores is he cares about each customers unique reasoning for coming into the store. You can feel that each time you speak with him. I returned a second time to have an earring made into a ring that had sentimental value. After he showed us our options and we received the ring, we were blown away! It was more than what my fiancé and I could have dreamed of. If you want a team with expert knowledge around all things jewelry, great prices and welcoming staff, then Michael Szweds Jewlers is your place!!

I reached out to a good friend of mine to ask him who he used as a jeweler for his wife's ring…read more I've seen her ring before and it was magnificent. He raved about Michael and I took the 40 or so minute drive from Newington to begin the process. Michael was absolutely amazing during the entire shopping and purchasing of the ring. His patience showed and he wanted to make sure the diamond I chose was exactly what I wanted and within my budget. Once I moved on to the setting I chose a spectacular Simon G setting. I told him that rose gold was a must, but not just any rose gold. The color could not be too orange or yellow. We discussed this with the manufacturer and he assured me the risk of getting it the exact color without dipping it was worth it. Michael delivered BIG TIME. The ring is absolutely beautiful and my gf, now fiancé, is absolutely in love with it. It's the dream ring she didn't know she wanted. Thank you to Michael and his entire staff. From a avid reviewer - please choose Michael for your next engagement ring and/or fine jewelry. You will get quality jewelry with customer service to match!

Matt Harris is the best!!! An expert jeweler who goes the extra mile to be sure I receive the best…read moreservice whether it is for a purchase or repair...Its great to be able to have confidence & trust with any piece I buy or bring in for service... Sorry your beautiful dogs are no longer in the store. You can tell a lot about someone who loves & carses for his canine friends. They added a lot of warmth and filled his former store with great vibes...

Super nice guy helped me fix my necklace that would've otherwise been unrepairable very…read moreknowledgeable and willing to go above and beyond to help cant recommend enough!