I can't speak for Vanguard Finding in general but Sandra Meskin, who works as a mortgage broker for…read moreVanguard, is fantastic. I guess it depends on who you end up with. Sandra was recommended by my real estate agent having brought many deals to closing as quoted, no bait and switch here. Most importantly for me Sandra answered my numerous questions about just about everything you could think of. She would often reply late at night while I lay awake sweating over LTV, Fixed vs. Jumbo, points, and credit scores. She is also proactive in contacting me where as I've had experiences chasing mortgage brokers to get back to me in a timely manner as required by the deal!

On 2/25/2015, I was contacted by German Concepcion in regards to applying for a mortgage loan. I…read moredid not contact him, he solicited me. After discussing my situation I agreed to apply for a pre-approval. Mr. Concepcion, after being provided with all my documents, quoted me a loan amount of $215, 000 loan 3.5 down (7,000). I agreed to this loan amount. However that very afternoon the first written correspondence I received from him indicated a loan amount of $210,000. I contacted Mr. Concepcion via telephone and he stated that the number did not fit and had to be lowered. I accepted this against my better judgement I should have known at that time that if a person's does not keep their word they have no character. On 2/26/2015, I received my pre-approval letter. It indicated a down payment of ten percent. I contacted Mr. Concepcion to ask him why did the pre-approval state ten percent. This fast talker stated to me that it was just put there because I indicated that I might put ten percent down but that it had nothing to do with the the loan. "Its just there." and does not affect the amount of the loan. He continued to insist to leave it on the pre-approval but I insisted it be removed especially since as he indicated it has nothing to do with my loan. Thankfully this conversation took place in my office via speakerphone. At this time Mr. Concepcion agreed to have it removed. Later in the afternoon he sends me an email and a pre-approval letter indicated a loan amount of $200,000. I contacted him and he states to me because I decided not to put the ten percent down which is not what was agreed upon ( he quoted me 3.5 down (7000) loan amount of $215, 000). Mr. Concepcion lies and states that we discussed the difference between FHA Loans and Conventional Loans. More lies, We actually discussed FHA Loan and VA loans. I wasted two days on someone who apparently had no intentions of being honest and did not give me the benefit of the doubt that among change after change I would not stop to think. This morning I unfortunately had a conversation with his Boss, Michael Mr. Chiffone. Nonchalant, un-apologetic, pretentious are all words that come to mind. My advice is if you find yourself dealing with this company record everything. Dishonesty, bait and switch come to mind. I will also be forwarding my complaint to the Better Business Bureau, The Consumer Complaint Agency, The State Regulatory Board and The Attorney General. I provided personal information and documents that I would not have done otherwise if German Concepcion would not have lied to me.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

Team Lisa Zambelli at Cliffco Mortgage Bankers:…read more Supreme Customer Service with a Friendly staff. Efficient and they pay attention to details. They are attentive from the time you step in with just an idea of your dreams, to final completion at closing. Their staff is by your side step by step the entire way.  Every one is sympathetic, supportive, and invested in their clients best interest at all times.  They will work with what you have and guide you to any supportive services that you may need. No question is to big or too small. They will always have an answer, and patience, to explain as many times needed until you understand and feel comfortable before moving forward.   Someone is always in easy reach, always on call, with the fastest possible response. Cliffco has a method that makes you feel that you have the support to make not only the mortgage process, but also the home purchasing process less stressful.  I don't know how they do it, but you feel like you are their number one priority at all times.  Everything went through quickly, on time and smoothly.  When dealing with real estate that is key and pretty much speaks highly in and of itself.  I am fully grateful and appreciative that I found out about Cliffco. I highly recommend them.  Having such a company right on long island is truly a hidden jem that I plan to share with others.  A+ and all full star rating. One happy customer, Many Thanks, Krystal H. (and Mom )

On January 6, 2026, I spoke with loan officer John Murphy of Cliffco Mortgage Bankers regarding my…read moreinterest in obtaining a Home Equity Line of Credit (HELOC). John explained that Cliffco does not offer HELOCs and instead recommended a cash-out refinance. After giving it considerable thought and doing my own research, I decided to move forward with the cash-out refinance based on his recommendation. On February 4, 2026, I provided all of the requested documentation, as well as every follow-up document requested afterward, in a timely manner. Based on my income, credit, and the fact that I owned my residence outright with no existing mortgage, I was under the impression that I qualified for the refinance. I was also advised, and independently confirmed through my own research, that a cash-out refinance would typically take approximately 30-45 days to complete. Today is August 8, 2026--six months after submitting my documentation--and I still do not have a resolution. At this point, I have completely lost confidence in the process and am extremely disappointed with my experience. I feel that I have spent an unreasonable amount of time, energy, and money trying to get this loan processed. There was very little proactive communication or follow-up from the bank. Most, if not all, of the follow-up came from me. When additional information was requested, I provided it, only to encounter what often felt like unnecessary or excessive requests that further delayed the process. Waiting six months for something I was told could take 30-45 days has been extremely frustrating. I believe I have been more than patient throughout this process. I am also a licensed real estate agent and have referred clients to Cliffco Mortgage Bankers in the past who were seeking financing. I have received mixed feedback from some of those clients, but I never expected to have such a negative experience myself--especially considering that I felt I had established a good rapport with the loan officer. Unfortunately, this experience has completely changed my opinion of Cliffco Mortgage Banker. Based on what I have personally experienced, I will not use or recommend Cliffco Mortgage Bankers in the future. To anyone considering using this company, I strongly encourage you to do your research, ask detailed questions about the expected timeline and communication process, and consider your alternatives before moving forward. My experience has been extremely disappointing, and I would not recommend Cliffco Mortgage Bankers

Buying a home for the first time and applying for a mortgage can be so intimidating. I'm so glad I…read morehad Sara to help me. She cares about her clients and obviously has a passion for what she does- available pretty much anytime to chat with/email/text whenever I had a question and explaining the process thoroughly (multiple times, if necessary lol) to make sure I understood every single step. She worked hard to offer me a competitive rate compared to other lenders. I highly recommend choosing her for your next purchase.

This was my first experience with a mortgage and Sara was super patient and communicative. She…read moreexplained everything and updated me weekly along with answering any questions along the way. Highly recommend her, she made sure I got the best interest rate possible and kept me informed to make fully educated decisions.

The Expertise & Commitment of the Loan Officer, John Cuccia & Loan ( New York ) & Processor, Mary…read moreKennedy ( Texas ) are EXCELLENT. I give them 5/5 Stars MALIK AWAN

From the owner: loanDepot offers home purchase and refinance loans, personal loans and home equity products.read more

Jonathan was a Godsent when we needed to get our mortgage. When I asked Jonathan what…read moreB.O.A. 30yr. Fixed rates were he told me, & I said that I think they're a little high. I told him that being I'm a Veteran, that I can go online and get a cheaper rate. He told me that if I can show him that rate in writing, that he would match it. Not only did he match them, he gave us an 1/8% lower. Also the time frame it was approved was in record time. Jonathan is one of the kindest & highly professional person we ever met. We would highly recommend Jonathan for anyone needing to get a mortgage or any other banking issues. Sal & Maria B.

From the owner: Spring is the busy season for purchasing a home, and now may be a good time to look into the…read moreeffects of changing interest rates. I want to help you finance your home, whether you're considering purchasing a home, refinancing your current one or applying for a home equity line of credit. If you have any questions, reach out and I'll be happy to help.

I was pre approved for a investment mortgage by Bryant. I made an offer for a property and it was…read moreaccepted by the seller. I made several attempts to contact Bryant via telephone calls and texts and received no response. This guy is scum. Be careful who you get into business with.