This is my first Yelp review, something I'd put off out of 1. Laziness 2. Being really busy. But the more I come to the Missing Bean, the more grateful I am that it exists, and a few examples from just my past two visits (May 2016) propelled me to take time out of essay-writing to post this. Going to tackle in categories & do some myth-busting because I find it insane that this place has only three stars.
1. The coffee / other drinks -- It is no secret that Missing Bean is the best coffee in town. It's also the best value for money: a large hot drink (mugs are generously large) is £2.60, which, having been to nearly every other comparable café in the city centre, is a good deal. I always order a large cappuccino and am never disappointed with the quality: always hot, flavourful espresso, just the right amount of creamy milk froth, attractive latte art (no, seriously: hearts, double hearts, lattices, flowers, even a *smiley face within a heart* one time--the coffee is just damn attractive.) It's clear the baristas have a high standard in all respects. I've been to too many ~artsy~ and ~edgy~ cafes where the coffee was either ridiculously expensive, wildly inconsistent in flavour/quality, or both. Missing Bean is stability incarnate; nothing could be more comforting.
2. The food -- Again, it's hard to go wrong here; everything is good and most of it is quite a good value for money. Toasted bagels with cream cheese/nutella/vegemite run just over two pounds; delicious muffins (lemon poppyseed and raspberry white chocolate are my personal favourites) run just under two pounds. On the more expensive side are cakes and sandwiches; the latter are £4 to have in (only the Covered Market is more expensive!), and the cakes run over three pounds usually. I know that's a standard price for cake, but the cakes are often left without a cover during opening hours, so unless you're having one of the first slices of cake, it can be a bit stale. Overall, though, this has never really bothered or deterred me: the muffins, pastries, and bagels are more than enough to get through a coffee catchup or study session.
3. Amenities -- A lot of people complain about two things here: the lack of a bathroom and lack of space. The first is a bit of a silly complaint: it's a 1 minute walk to the public restrooms in the Covered Market (between Turl and Cornmarket St) and a 30 second walk to Lincoln College, which, for Bod-Card holders, has a bathroom right in the porter's lodge. I get it's a bit inconvenient but it's hardly the end of the world. The cafe's proximity to Cornmarket shops, the Covered Market, and the Bodleian (for students looking for someplace to work) is really great and outweighs that drawback heavily.
Second the small size. I think it makes for a quaint, intimate atmosphere; the tables are different sizes (square ones in the back bigger; round ones a bit smaller) and there's plenty of space at the window; I've had some of my most pleasant Saturday mornings sitting at the window because there were no tables available (which can be nervewracking because everyone passing looks at you!) but it's great for people-watching and letting the sunshine in. As everything around the cafe is owned Oxford colleges, it's not like they can expand. This cafe is so often crowded because it's so good; while I've had a few visits where I felt smothered and bothered by the sheer number of people around me, they've been rare. Likewise, it's very easy to show up in the middle of the day (esp on a weekend) and there be no seating available, but turnover is fairly quick (10 minutes tops in my experience.) Walk around and come back, it's not a big deal.
4. Service -- the Bean has an excellent staff who know what they're doing. Some have been taking my order nearly every day for almost two years (coffee addiction...) and it's always relentlessly efficient and pleasant; I'm often asked how I'm doing and given a smile (which for an American in the UK is rare & appreciated) and sometimes I'll even get another loyalty card with a few stamps on it, just randomly (which I've seen happen with other customers too). Once or twice, in the madness of heavy business, my drink order has been forgotten; I was absolutely floored yesterday (May 9, 2016) when this happened (literally 10 minutes had gone by) and the barista stamped a full loyalty card for me so the next would be free. Totally unnecessary but shows how good and classy they are, really. Today (May 10, 2016) there was an electrical outage just as I walked in, which meant they couldn't make coffee or toast bagels or even open the register. But they kept serving, letting people sit down or stay, a couple even without ordering (!) while waiting for the electrician. I got a bagel and sat down only for one of the baristas to insist I take some of my money back because it couldn't be toasted, when I would've gladly paid in full. Just great.
This is a novel so I'll wrap it up: but seriously, just go. read more