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The Mini Aussie Company

3.2 (11 reviews)

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VIP Rescue Of Central Florida

VIP Rescue Of Central Florida

(14 reviews)

I received a call from Gail. She is the foster for the dog I was interested in. I want to preface…read moreby explaining that I have worked in rescue all of my life. I know how things work, policies, procedures, etc. I have been looking for a new dog to adopt for nearly 3 months. I have talked to dozens of rescues in that time on the phone and have had many meet and greets. All have been professional and friendly. To my surprise, this was not my experience with Gail. It was clear to me right away that she had not reviewed my application which is strange. I told her I was two hours and 15 minutes away because she didn't search my address to see where I lived. I told her what I did for work, who lived in the home, etc. I have a list of questions that I ask. These are simple questions like "how does she do with grooming? Noticed any aggression?" These are just some examples. After just a few questions, I asked another question and Gail snapped, very irritated, "you could be asking these questions at a meet and greet, but" and then went on to answer the question. This response took me back a bit. It was maybe 5 minutes in. Things seemed fine up until then. I acted as though she didn't say it and proceeded with my questions. Foster to potential adopter conversations are for asking questions. The meet and greet is to MEET the dog. Rescues that are reputable and responsible want potential adopters to ask as many questions as possible before the meet and greet for dozens of reasons. Some of the top reasons are to see if you are serious, to see if they even want to do a meet and greet with you, to see if they are wasting your time or there's, to see if you are truly a good fit, etc. Questions should be encouraged. Adopting a dog is a huge decision. Gail kept pushing me, not subtly, to stop asking questions and just come to her house. It was weird. You want me to drive 4 1/2 hours round trip to take time out of your day to ask you simple questions about a dog that you are fostering that could be asked right now? This is what I was thinking to myself. One simple question that she answers or I answer could tell us right now if it's a good fit or not. That's the point of the phone call. I continued to redirect these abrupt, passive aggressive, and unusual comments back to the dog. The purpose of the phone call. To get information about the dog. The entire time I was on the phone, the dog was whining. At one point, Gail called her an idiot which made me uncomfortable and feel sad. I asked Gail one more question, how has the dog been with her cats? Gail said, "fine, they just ignore each other". As with all other rescues I've spoken with, I requested video of the interaction to be texted to me to ensure my cat's safety. She laughed out loud for several seconds. Over the top, belly laughing. Like it was the most ridiculous thing she had ever heard. I feel bad for her cats if that's how little she thinks of a cat's life and safety. I love my cat and the least I can do as her mom is to ensure that a dog that I am bringing into our home will not hurt her. I said nothing. Just sat there waiting for the madness to be over. She said, while still laughing, "I can, and I will take the video, but I just told you that she is good with cats. I have 9 of them." Instead of saying everything this miserable and angry woman clearly needs to hear, I said, "thank you so much". She said that she would send it now and to make a decision now because she needs the dog gone now. Her words exactly. I get this very grainy and fuzzy video of the dog and a cat. Just one cat in her lanai. The dog is VERY interested in the cat to the point that you can see in the video Gail actually takes her foot and nudges/kicks/taps her in the butt to get her to stop interacting with cat. There was no ignoring, it was a lot of interest. Gail's voice got very irritated with this poor dog and it was clear to me that there's a lot more going on here than meets the eye. The video ended as she went to go into her house, saying that she's looking for more cats to record. Never got a second video thinking that this tiny grainy video surely wasn't all. It was. After my bizarre interaction with Gail I went online and did some digging on this rescue. I found some interesting things. A very concerning article from a news source and dozens of negative reviews about Gail and Pam in particular which did not surprise me in the least. Lots of negative reviews about how they are running this "rescue" as well. I've copied an article. It documents many instances of the county and officers having to intervene and question the rescue on a variety of issues, policy violations, and illegal activity. https://www.wftv.com/news/9-investigates/9-investigates-animal-rescue-under-review-by-orange-county-animal-services/486214273/?outputType=amp There is something not right with these people. I am genuinely worried about this dog's safety and wellbeing and the other animals in their care.

All I can say is WOW!!! I've never been lectured by anyone who made me feel like a 5 year old…read moreuntil this phone call. All she had to do is say is we are too old or she preferred someone with a fenced-in yard. That could have been the end of the conversation but instead she kept ranting like a mad woman.

Chews A Puppy - Chew's a Puppy

Chews A Puppy

(211 reviews)

Horizons West / West Orlando

We got our sweet little baby from here and it was a great experience. He never had any health…read moreissues. I love that he came with his initial vet appointments and was already set up with a vet. He also came with the crate, toys, leash etc. he was so well mannered and an angel of a puppy. A little overpriced but they had plenty of financing options! Wec would definitely buy again from here!

I leave negative reviews only when fully warranted, but my experience with Chews A Puppy warrants a…read moresevere warning to potential customers. After requesting to be notified about Jack-Chi puppies following the loss of my previous dog, I was called and informed that two-month-old puppies would arrive on October 6th and be cleared by a veterinarian to meet on October 7th. During this phone conversation, I explicitly asked about pricing and was assured that their puppies range from $399.00 to $1,000.00. Based on these representations, I scheduled an 18:00 appointment. I drove an hour in torrential rain to keep this appointment, only to discover upon arrival that staff members were entirely unprepared. Worse, the puppies had never arrived, and the business failed to send an email or make a single phone call to notify me before I made the trip. While there, I agreed to meet a West Highland White Terrier and decided to move forward with the purchase. The subsequent sales process was aggressive and deeply uncomfortable, resembling high-pressure, used-car sales tactics. When I was finally given the price, I was quoted $6,300.00--excluding additional taxes and fees--a stark contrast to the $1,000.00 maximum range provided over the phone. When I expressed my justified frustration over this classic bait-and-switch tactic, the situation escalated further. Rather than addressing their misrepresentations, staff attempted to redirect me to other animals. I was left in a gated area until a manager named Ashley arrived with an unnecessarily hostile and defensive demeanor. This business operates with zero transparency, misleading pricing tactics, and a complete lack of professionalism or respect for a customer's time. I strongly advise anyone considering Chews A Puppy to conduct thorough research and look elsewhere.

Westmonte Animal Clinic

Westmonte Animal Clinic

(33 reviews)

Let me tell you something about my cat: she's a real diva. Every cat stereotype that's out there,…read moreshe's basically that. So when it came time to bring her to the vet I was biting my nails with anxiety. She's my baby and I was worried for her AND I was worried for the people that would have to deal with her. Now I ended up not going along for the appointment but I got a surprising report back from my boyfriend. I guess the staff knew how to win her over. She didn't hiss or scratch at anyone and she even came out of her crate. I was told they said they wished more cats were like her! Talk about my mind being blown. We took her to the emergency vet prior and she hissed at the vet when she hadn't even touched her yet. The emergency vet said she'd probably have to be sedated when she'd see her normal vet. However, they didn't have to sedate her because they knew how to handle her and did such a fabulous job with her. The visit was quick and painless and they were out in a few minutes. The emergency clinic recommended Westmonte and I'm glad they did!

I went to a local vet for my cat-$1500 later they stated he had a cyst. Coworker told me about…read moreWestmonte Animal Clinic and I told myself I didnt have anything to lose and I need someone with experience. Well it was a tumor and no hope. The Vet was very gracious given the circumstance. They were about to close and she let me run home to get my partner to say goodbye. I will be returning with my other two cats to have them checked. The staff was very gracious with us and super friendly. You won't regret taking your baby here. - Mickey and Andrea

The Mini Aussie Company - petadoption - Updated October 2026

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