Reserved a table for my birthday and was having a great time until The guy taking pictures of the night to promote The Mine was a complete creep. This club photographer was allowed into my VIP section and starts filming me and my friends crotches while we danced . Photographer was behaving completely inappropriately, when confronted he started calling girls names and claimed " he owns the place". Very disappointing, especially in the VIP area where people spend thousands of dollars expecting better service and security read more

While I want to support local businesses, the noise levels coming from this club on weeknights have become ridiculous. I live in the adjacent building, and the bass is so loud it vibrates through our unit, making it impossible to sleep. Despite city quiet hours beginning at 10 PM on weekdays, the volume remains excessive. I have attempted to reach out privately via the contact number on your website to be respectful, but the issue persists. I understand a lively club on weekends but for a Tuesday night, this is disruptive to the community of west loop read more

Less than one star.... Don't waste your time and money!! Horrible place and rude staff!

Warning! Ask for a receipt! We ordered bottle service and the total seemed high based on the price of the bottle. I asked the waitress twice if tip as included and she said No. When I went to sign I asked her why the percentages for tip were so low (7%, 5% or 1%) she flat out lied and said "I don't know the machine" Guess what? Thats because the bill did in fact include tip. I text myself the receipt and noticed it after we left. NEVER AGAIN read more

To be honest this was a decent spot or at least what I'm use to. Give it a try ! The crowd varies but there's different floors of music. There's no food there. The service is decent but unorganized, and timing can be off a little. read more

Bouncer almost denied me at entrance for a black Nike shirt w/ a small swoosh on the shoulder but he let me through.Got charged $90 FOR 2 DRINKS smh. Ask for a receipt IF you come here. read more

Unprofessional and disrespectful security/bouncers at the entrance. They wouldn't let my friend in even though she was willing to pay the exorbitant cover fee of $20. Would not recommend this establishment at all. Other people were telling us to avoid this place and not waste our money on their way out of the club. 0/10 experience. read more

A basic club that charges for everything- they forced me coat check: $5 plus a card fee. They charged all girls a cover fee. Drinks were way overpriced. I'm surprised they didn't charge for the bathroom... Crowd was ok but the music was a bit of a disappointment. No hip hop, nothing ratchet just Latin hits- which is great, but we were told by locals this is where you go for a mix of everything- pop, hip hop, rap, etc. read more

Great music and vibes. Main dance floor is huge and is crowed. Smaller dance floor is a bit too small to just vibes due to people waking past but the music choices are goood. Bartenders are mostly on their phones, and security is on you. I like the traffic control for the bathrooms, but that area is way too small, drinks are pricey as expected. read more

It used to be called Transit night club. I wasn't really a customer but I was a Policeman and it was on my beat. A few warnings. First off dont leave valuables in your parked cars. They break into them all the time, most of all if you park on Fulton, Loomis, or Laflin str's. They love to steal woman's purses, I remember dozens of purses strewn in the alleys on the ground. Be aware there were always a lot of fights there, most of all at closing times. It was like "Fight Club" and security was very heavy handed with those big K-light flash lights. I wouldn't want my kid going there. We had a lot of trouble there. read more

Pat was the greatest bartender, always made sure we were safe at clerbbbb. had a wonderful time for my besties bday

Strict ass dress code for no reason, wouldnt even let me in with a bandaid over my neck tattoo

Great time! Decided to book a reservation here in which we wanted to celebrate a friends bday . It being our first time here , We are a little skeptical based on the previous reviews of this place but we decided to give it a go. Booked a table with the manager Kevin in which he went above and beyond to make sure our party was well taken care of . Great music and friendly security inside . Will definitely be back ! read more

The music was good, only at the entrance they didn't let a friend in because he had a tattoo on his neck. We wanted to cover it with a coat and they said no because she had to leave the coat and besides you had to pay $6 for each coat. Just for a tattoo.I understand when it's dress code but for a tattoo. Really !!!!! read more

Just a side note and a little background to the night. It was 10 degrees outside but with the wind it was about 0 and my friends and I had ordered Ubers. When I arrived with my friends, my friend had a cup in her hand as we were drinking prior. A bouncer/security guard immediately started yelling at her to throw the cup out. Mind you, she was across the street so she couldn't hear anything with all the noise and Metra passing by. He then proceeded to yell again and when she got closer she was confused and asked if she should dump out the cup to which the worker got aggressive and started saying "I told you to fucking throw it out." and told the other bouncers to not let us in. We asked why and he said "I told you three times to throw it out" even though those three times he was shouting at her across the street. We told him she couldn't hear and that she is also from Paraguay and doesn't speak much English to which he only told her in Spanish that she wasn't able to come in and says "There I said Spanish" but it was only that she couldn't come in... We were waiting in the cold and forced to get another Uber to somewhere else but we were fortunately let inside as someone in my group knew the manager. Later on in the night, the crowd got so bad that almost everyone was sloppy drunk and pushing people/falling over people and Security didn't give a shit. Later, we found out that one of my friends was drink was spiked and she became very intoxicated and almost unresponsive after having one MIXED drink and she is a frequent drinker. We tried to get her water to which we were denied by staff and told to get out. Its fucked up to deny someone of WATER and whoever did that should be ashamed. Overall the night experience was mid and the beginning left a bad taste in my mouth especially when we had a table reserved for a birthday and the table was a tiny corner table that was already surrounded by other people. read more

All workers rude as fuck. Waited an hour to get mistreated and told to get out of the line! Super terrible experience, would never be back there. Don't waste your time with this place super dumb. Saw so many people get kicked out for no reason, and a couple of others claiming security was pushing them. Also they over sell tickets and inside is ridiculously packed you can't even move, and they were still letting people in! OSHA not a safe environment, definitely exceeding amount of people allowed inside. read more

I know this place has a lot of bad reviews but I have been coming here for few years now and always have a good time, I like the fact that it has 3 pistas de baile,enough space for you to dance. One thing I did wanted to mentioned is that they need to be more reasonable about dress code. For example they didn't let one of friends get it because he had Timberlands boots, hour later I try it myself,(similar shoes) went right in no questions ask or trouble, then my guy try again and same, they told him again, no boots were allowed. Other than that, is always a good time, including my friends, we always have a good night. read more

0/5 Worst Chicago club/bar. The staff there used vulgar words towards guests, and very touchy. I felt very uncomfortable with how crowded it was. Lines for the bathroom were unclear and unsafe. People were pushing each other and trampled down. None of the staff were regulating the amount of people going in. I witness two fights within a 15 min period and the security team (Eric and Joanna) responded by name calling the guests. Very unprofessional staff, overpriced and overcrowded. read more

They kicked us out because we were standing by the bar. The guy there was rude af. He told us to move or he would call security just for standing by the bar. They've never done that before but they did this time. Never going back. The drinks suck and so does the food. And the girl outside of the girls bathroom routing traffic is rude af too. and annoying. Like girl this is a club be for real. Would not recommend at all. And then They charge you 20 dollars and the b#%$;& at the front swears that she doesn't take singles. Like do you want the money or not rude a$$. Anyways don't go here:) read more

Trash! Trash! Trash! Don't even bother wasting your time coming here. Security and stuff were rude.

Long story short: My girlfriend and I went in on February 8th to dance. We weren't drinking. However, my girlfriend got thirsty so I bought her an overpriced $5 bottle of water - or so I thought. I checked my bank 2 days later and saw the bartender charged me $85 for that bottle of water. I got in contact with Amy, the manager, on February 12th and she's been stringing this situation along giving me excuses left and right. All I needed was a picture of the receipt that showed I paid $5, which she verified on the phone. But for some reason, something always comes up whenever she says she's actually going to send me the proof. Moral of the story: be careful paying with your debit card. If this issue happens to you and you didn't keep the receipt, be prepared for a long ride with Amy "the manager". read more

Horrible customer service, can't keep its crowd in check, discrimination to Mexicans and blacks couldn't get back in because they said we got in a fight which wasn't true. Payed $50 just to get kicked out for no reason read more

We paid for tickets this New Year's Eve and they discriminated us and did not let us back in. I also saw them do this to another 2 girls of color. read more

I hate leaving bad reviews and I love coming here but this time I had a bad experience with the staff!! There was one specific bartender that was soooooo rude, I waited almost an hour to get a drink! I had to go to another floor to get my drink because that bitch kept skipping me, different people would come up order their drinks and leave and she still kept ignoring me, once I got her attention she gave me an attitude and rude hand gestures, basically saying what the fuck did I want, I gave her my order but she couldn't hear me, so this bitch just rolls her eyes and took somebody else's order! She's lucky I didn't have alcohol in my system otherwise I would've thrown a shot glass to her face! Staff is supper slow, it's a really nice place to have lazy people working there!!! Even the coat section was bad, they lost my jacket it took forever for them to find it! read more

They didn't even have soap dispensers or soap in the bathrooms. I asked for soap and the dude just disappeared read more

The Mine Chicago - Music Venues Near Me - Chicago, Illinois

Guys from valet parking stole stuff!!!!!!!they didn't even wanted to help!!!They pretend like nothing happened,but we had cameras and obviously saw that!!! You really think it is false? I wanna make sure that other people won't leave stuff in the car,be please professional,change you valet parking guy ,I already send a report! read more

The screenshot of the customer service for this place speaks for itself. Didn't even make it to the club before having a bad experience UPDATE: Because instead of doing their job, they've been texting my phone trying to troll. The fact that you guys have enough time to sit and send me a screenshot of your wack representative (or whoever he is) shows how pathetic your business is. I already knew he would reply trying to justify how racist you guys are just like he did with every other review, that's why I didn't acknowledge it. Instead of sending screenshots THEN BLOCKING MY NUMBER so that I can't reply, you should be brainstorming on how to improve your business. That's why you all have 2 stars now . Now stop playing on my phone. read more

The Mine Chicago - The screenshot speaks for itself. ‍ - Music Venues Near Me - Chicago, Illinois

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A brand new approach to Chicago nightlife. 3 rooms, 4 bars and plenty of space to dance. There are also live music acts to enjoy on a date night ;) read more

The Mine Chicago - Music Venues Near Me - Chicago, Illinois

music and vibe is good be aware** they charge 6$ water bottles and don't give out tap water -.- like are they even allowed to do that.. smh read more

Ordered 500$ bottle service and they lost my guys card, while it got charged all night. Failed to resolve it for hours. Do not recommend.

Our friend wasn't let in because he was wearing shorts (coming from Lolla) so we made a stop to switch his pants to adhere to dress code. When we returned, the guy with the man bun, Bernie was his name, goes "cargo pants aren't allowed". Even though we went out of the way to switch the pants, he still found a way to be annoying and make up some random rule. We saw other guys being let in with cargo pants in front of us, Our friend was going to have to pay the cover anyways so why does it matter? He power tripping. As if they not letting underage kids in anyways.... read more

So yesterday on july 22 at 12:30am i was in line with a friend waiting to get in once i get to the front some dude with a man bun not going to let me in because of my shirt acting like it was a plain tee when in fact i saw him let in people with shirts just like mine but not me?? acting like y'all venue don't smell like ass this place has been letting underage girls come in so i'm not having it i l read more

Aweful staff and service. Be ready for the worst most entitled staff in the city. I've had the opportunity to attend many clubs throughout the nation and in my opinion, this is by far the most unprofessional, dirtiest, and overcrowded club environment in the Midwest. If you can just walk to Moes. Also be the right skin tone read more

I went yesterday for the Halloween party dressed as an ANGEL, and although had a VIP table under a friend, was told to go to the BACK of their 70 person line! I did..waited in heels to get in 45 mins later to be told THEN my free cover was NOW $20 for everyone. It DID not say that at all for LADIES. I debated that I was at a VIP table directly to management, to be told to go ask someone through the exit! I was like "don't kick me out! what you are doing? Im just confused!" To have the bouncers be surprised like "what you are doing! she was fine!! let her back in!" I go back to pay the $20 for no reason, because once I go in find out the VIP TABLE got CANCELLED for some reason, my friends were pissed and left! and the place was NO STANDING ROOM PACKED anyways. I tried to at least use the restroom as I had now waited 1 hour in the cold, to see a LINE 30 girls deep to the ONE bathroom. Bouncers were NICE but MANAGER's CLASS and Lying about the cover is an F in my BOOK. I have gone to the BEST CLUBS of MIAMI & NYC all VIP and am in NIGHTLIFE myself across 3 major cities to not even experience HOW TACKY this place was to me. Worst is having no class and trying to kick out an ANGEL on Halloween by tricking me through the exit. NO CLASS. This place therefore deserves a ZERO. Looking at the previous 10/28 review you can see ANY complaints they just kick you out. I was merely ASKING about the $20 charge when it said IN THE TEXT FREE ALL NIGHT LADIES. So you basically scammed me I would have gone to any other place for that $20. PS I notice the VERY TACKY responses below from "Management" ha! great job there. Just do a better JOB at having a music venue, I'm sure this one won't last too long anyways. read more

RACIST BOUNCERS wouldn't let me and my three black friends in the club on my birthday back in June. They let my Latina friend walk right in and me and my black friends were a few steps behind her they stopped us and said it was bottle service only and a $2000 minimum. I said you just let her walk in he said oh she's with a party I'm like no she's not she's with us and he then escorted her back out as she was standing on the inside of the rope waiting for us to walk in. This guy started making comments about my friends weave. I said NEVER again will I spend my money at this place I'd advise you don't either. I have and will continue to tell everyone I know about this terrible experience. Update: Upon reading that managers response I can't help but think that no wonder we had the experience that we did. Notice I said the bouncer was racist not the club and yet you continue to deny the fact that I was ever denied entrance at the door! Without even asking to speak with me about my experience? Without even knowing which bouncers were at the door or even knowing which night I was there? You clearly don't care about the truth yet call me the untruthful one. Well guess what sir I have witnesses and receipts. So you continue to "fully support" your door staff who racially discriminates against black people and makes derogatory comments about our hair. Best of luck to you and your two star establishment! read more

This is a great club if you love latinx and top 40 music! I honestly came here years ago once when it was named Transit and I was unimpressed. I gave it another try just recently under this new name and I actually have so much fun here now lol. There's two rooms and the dance floor is spacious! The drinks are great. They're regular downtown Chicago Prices, however they are strong so it's worth it! Usually I get vodka mixers and they're $10, sometimes $12 depending on which bar in the club u go to. The dress code is lenient; I've seen girls in sandals and I've seen some in heels and guys in gym shoes and dress shoes so it's nice The Mine is flexible with that. The vibe is just super fun and my friends and I are happy we gave it another chance. We came for their birthday and have been coming here ever since. P.S They have Latinx artists come here like Xtreme, some reggaetón artists too, and girls are usually free with the text or ticket so that's always great! read more

The line to the woman's bathroom is ridiculously long and the drinks are very poorly made.

I spent my 21st at the Mine recently and It was the best time! So far Ive gone there twice. The bathrooms are clean, the bartenders are very friendly and nice, the security are nice and do their job quickly and efficiently. The music is great if you like latin music! Theres valet parking (for $15, I believe) but other than that there is street parking as well. Drinks are about $10-$15, to enter its about $20 but ladies can text a number to get a code to get in for free OR there are tickets that are sold for a discounted rate but they go fast. Great place to have a good time! Try it out! read more

Fuck this place they didn't let us in cause we arrived on a party bus. Too strict for a place with these negative reviews

If I could I would leave a 0 star they did not let us in even thou we had a reservation he said he works at the door he makes the rules worst place ever read more