I rate The Middlesex Baby Spa with 0 stars (although I was forced to award a minimum of 1 star), and would highly suggest you look elsewhere for child care facilities. The owner/director, Mr. Charles needs to learn how to operate a business, especially when that business involves the care of young children. There are two faces of Mr. Charles - 1 that the parents see, and another one that the children and staff see. To parents he seems to genuinely care about the children, perhaps even like them. However, when parents are not around the other face of Mr. Charles is the one that can be seen. He is not interested in helping the teachers when problems arise, he supplies NO supplies for the teachers (they have to purchase their own), he does not supply ample mandatory items (such as gloves for changing diapers, paper towels, etc) which is a requirement of the state.
The classes are constantly over ratio - putting the children (as well as the staff) at risk for injury. Teachers are constantly expected to work over time without being paid for the extra time. He cares more about the impression the building has on new parents visiting the center than he does about the well being of the staff or the children.
The children have absolutely 0 free time throughout the day, even when the children go outside to play.....the teachers have to have planned activities for them to do. This leaves the children unable to use their imagination and creativity which is how they learn.
PLEASE, PLEASE, PLEASE reconsider if you are thinking about bringing your children here. If your child(ren) are already attending The Middlesex Baby Spa, for the health, safety, and overall well being please find another center to transfer them to, you will be glad you did. read more