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    The Medve Group

    1.0 (1 review)

    Services - The Medve Group

    Property management

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    10 years ago

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    Worth Ross Managment

    Worth Ross Managment

    (46 reviews)

    Living in what is supposed to be a luxury condo the WHMC struggles to maintain a level of service…read morecommensurate. Over the years living at a property they manage I've seen services reduced, long waiting periods on communication, outdated web portal technology, and overall upkeep of the grounds and common areas lackluster. When it comes to repairs and restoration they let things linger for a long time and seem to side with the developer than be an advocate for the building; working to placate residents than to chase down contractors and developers towards action.

    I wanted to set up a rainwater storage tank within a nice resin shed that matched the color of our…read morehouse. Worth Ross has been actively impeding my efforts to do so, all in breach of Texas Property Code §202.007. When a client, tenant, tells you Texas Property Code, you know you are dealing with folks who lack any credibility or knowledge. It is the job of the property management company to adhere to NOT JUST a specific HOA guideline, but first and foremost must be knowledgeable of County/State property laws to enforce through or in consultation with, HOA committees. If a committee denies a rainwater tank fully contained in a normal sized shed on the side or back of a house, then it is the onus of a consultancy/mgmt company like WR to know the law and explain it to a committee or when WR rejects. No exceptions except ignorance, but that is equally bad. The reputation of Worth Ross in the community has, without any dissension, been nothing but a disappointment. I, myself, own properties and manage them, including actually being in property management as a business, just like Worth Ross. I have a great deal of empathy for the type of work involved in managing homeowners/tenants and physical assets. It's not easy. The mountains of work they've done on a static Esperanza entry signage and cutting trees for tens of thousands of our dollars, all while actively denying or impeding water conservation efforts in a backyard tells me more about them as a company than it does anything good they are doing, which is mostly superficial work, in my opinion. No one cares about signage but thank you for the long email updates and all the hours you put in this colossal waste of money (fyi the rusty sign looks exactly the same before and after the hours of work and money spent on something unnecessary). I will assuredly be voting in opposition to keeping Worth Ross as our HOA service provider (fyi, you were not our first choice, everyone sees you as a mistake in which I've learned why now, and you are REPLACEABLE), and given my line of work is property management in a notoriously difficult city--NYC--with respect to city and local laws, tenant relations, and the like, this is still the worst property management company I've ever dealt with, which tells you a lot. I've since had to resort to invoking the lawyer threat, but I'm hoping it's only because they didn't know the property law (which is kind of their entire job).

    The Medve Group - propertymgmt - Updated May 2026

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