This pharmacy is a black hole of incompetence and apathy. I wouldn't trust these people to fill a…read moreglass of water, let alone a prescription. I've been lied to repeatedly--told my medication was ready, only to show up and be met with blank stares and zero accountability. Not once. Not twice. But five times. I'm starting to think it's a game to them. Let's talk about the staff: rude, dismissive, and clearly undertrained. One of them looked so confused when I asked a basic question I almost asked them if they were feeling okay. Are you hiring based on who failed customer service school the hardest? The manager? Absolutely invisible. Whoever's in charge should be embarrassed. Either step up or step out. You're letting your team run a health facility like it's a fast-food drive-thru that ran out of fries and dignity.

I was helped by Noah in the pharmacy. He greeted me with a smile and was very friendly and kind…read moreduring our entire exchange. His interaction with me turned my mediocre day into a great one. Thanks Noah for rekindling my hope in humanity. The world needs more kind people like him.

The produce section was practically empty, and whatever was left behind was sad. Most of the…read moreingredients I needed for pico de gallo were practically missing. I couldn't even find one measly jalapeño, I even asked the worker if they had any in the back. She returned and said no. This Walmart is huge so I'm not sure how they could be so low. Besides the low fresh produce I guess everything else was fine. They have self checkout lanes and cashiers at the checkout lanes too.

Conveniently located right off the freeway, this Walmart was a perfect stop while I was driving…read morefrom Idaho Falls to Yellowstone. The staff were all friendly and helpful. The girl working in the fruits section very nice, and a kind gentleman near the toothpaste aisle--with a scar on his head, stocking shelves (I don't remember his name, sorry)--went out of his way to assist me. Great service and easy access make this a great stop on the way!

I took my son to the doctor at 4:30 on a Thursday afternoon. He needed 2 breathing treatments and a…read moresteroid to clear his lungs. The doctor sent the prescription and said I would have time to pick it up before the pharmacy closed at 7:00. I had other commitments and the dosage was once a day, so I came after work at 1:30 the following afternoon. Not only do they close 1:30-2:00 for lunch, they didn't even have the prescription ready! They told me to come back after 2:00! Guess what?! I haven't had lunch either, and I'm trying to get home to my sick 7 year old son! Totally worth the paperwork to switch pharmacies! I'm done with this pharmacy!

I went to go pick up my medication, there was no people in line. I understand that it takes time,…read morebut I kept getting told it will take them 20 minutes. So I decided to come back in a couple of days. When I showed up, my prescription still haven't been filled and got told it would take them 20 minutes. I understand it's busy, but don't understand why it would take a long time to fill prescriptions. It felt like my time was being wasted.

Not what I thought it would be for an historic place. Just filled with children's toys and such…read more The original soda fountain and counter can be found in the Teton Valley Museum in Driggs. Interesting place to go and great volunteers. I heard they have great limeade drinks but I didn't have one.

The pharmacist was very helpful in filling a prescription while we were in town for a couple days…read more She was able to work through ordering the meds and working through the insurance stuff. Highly recommend

Just a great pharmacy! They not only know me but remember me! I go and buy the time I get to the…read morecounter to tell them ego I am, they usually have my medicine right there!

The three girls working behind the counter took 20 minutes to make a large milkshake. The entire…read moretime one of the girls was scrolling on tinder looking for "hot guys". It took 2 of them to blend the shake and once they were done blending the shake they just stood there looking at the other girls phone that was scrolling. Besides that the shake was good and was nice on a hot day.

Don't bother taking the time to make an appointment to get a vaccine. We made appointments for both…read moreCovid vaccines and waited in a line to let them know we were there and then waited longer to get them. Total wait time each time was 90 minutes and today we made an appointment for our flu shot and got to the store and there were 15 people in line which we had to stand in just to let them know we were there. They should have a button on the app to check in instead of standing in line. We ended up leaving and going to Broliums and got our flu shots there

The worst experience I have ever had with them. My husband went to go get his meds picked up. The…read morelady at the window told us that his Medicaid couldn't pay for the prescription because it was name brand. The prescription wasn't name brand at all. Even shows on the app that it's not name brand. The lady proceeded to tell us that we either had to go back and get in the back of the line or go inside because she had to help the next car in line. If we are at the window I expect to be helped until it is finished. Once we went Inside the white coat pharmacist tech got hostile getting very aggressive with his hands in my husbands face. This is the worst customer service.

Broulim's pharmacy is the worst pharmacy I have ever used. The service is very slow, there's always…read morea long waiting line. prescriptions are never ready even if they were sent in hours earlier. They do not start on your prescription until you are in the store waiting. The pharmacists are very rude and if you complain about their service they will tell you to go somewhere else. Its not worth using Broulim's pharmacy under any circumstance.

the driggs pharmacy to call the jackson pharmacy but they didn't. it took 6 days and me going to…read moredriggs to get the pharmacist to calll while i was there. wow. lots of us are spending 5 hrs a day commuting there and this pharmacist couldn't bother to make a call, maybe 5 min max!! i'm a nurse and I try very hard to treat people with more respect.

They are the best. Great service and follow up. They are always kind as well as helpful. I would…read morerecommend to anyone.

I was traveling through Rexburg and needed some medical equipment and could not wait until I got…read morehome. Desperate, I just happened to see this store as I was driving by. This place was so incredibly accommodating and so kind. I highly recommend them!!

Do not do business with this store if you have the choice. The customer service was horrible both…read moreto me and my husband when we went in there. The women at the desk lied to us as well, saying our medicaid would not cover our item of purchase, but when we went to the medicine shop across town they told us medicaid would cover the item, only at a lower cost to them (so they would lose a small amount on the item verses having the customer buy it). but they were happy to help us and use medicaid to purchase the item, unlike Valley Medical Shoppe, who very rudely lied and said they would not. I said my doctor said medicaid should cover it, and the women said, "well your doctor wouldn't know now would he." VERY RUDE! We also had problems with their billing and customer service last year when we had to rent an expensive item from them for our newborn. Not happy with them at all.

Not a honest company: 1. Website price for wheelchair is $75…read moreper week and about $20 each additional days but when I called, the lady answered the call would not honor their own website pricing and insisted that it was $100 per week and $30 per additional day. 2. My insurance agent suggested me to ask about Medicare discount available or not. I called again and the guy who answered gave me an attitude and told me "No discount and it is only $100, we don't have to go through with this." 3. When we arrived, the contract says $100 per week and $35 a day (not $30 like the lady said). 4.We rent for 8 days just in case knowing we might end up return it one day early on a Fri rather on Sat which they are not open and another review said they had problem returning on Sat so I specifically ask about the return policy. The lady told me it is fine to return early and they would only charge based on the days we kept the wheelchair. However, when I returned it early, the guy used prorate to calculate the last day so we only got a bit over $14 refunded which originally cost us $ 35 for the 8th day. Be careful about their pricing and refund policy if you are like us not able to find another place to rent a wheelchair.

My CPAP headgear cracked. I knew something seemed wrong when I was sleeping. I was 550 miles from…read morehome. Western Medical had the headgear for my CPAP in stock and quickly had my problem resolved.