Worked with Mackenzie Seaton on setting up an individual plan due to recent job layoff. Mackenzie…read morewas excellent at explaining the plans that met my needs. Quick email responses and a scheduled phone call to go over the options and enrollment made the process as smooth as possible.

We've been working with Health Benefits for four years now for all of our health insurance needs…read more Grant has made everything so easy for us to navigate through this complicated process, for all of our family members. Now if we had any issues or questions regarding any parts of our medical coverage, all we have to do is to contact Health Benefits Associates. They are prompt, knowledgable, and also give us plenty of time and information to get ready for plan changes. I'm so thankful for them for easing my stress level!!

We first met with Susan, who was recommended by friend, when my husband was needing to set up his…read moresocial security and Medicare. She was so knowledgeable, professional, patient, and amazingly helpful with the process! Since then she's helped with any questions we've had and helped us with his annual Medicare changes that were needed. It has given us peace of mind! We would recommend her to anyone that would like information and assistance with the processes.

I first started working with Susan a couple years ago and would recommend her wholeheartedly…read more Medicare is a scarry thing and there are people who will tell you the truth out there. This is a big decision and I trust Susan 100%. She is always responsive and cares about her clients.

Amy and team at Health Benefits Associates are hands down are the best when it comes to knowledge,…read moreservice and professionalism. Their subject matter expertise is impressive and their approach to the customer is welcoming and informative. Health Insurance and types of care are challenging but not for this team. If you have questions about insurance and benefits you need to speak with them. They helped me put a plan together for a start up company and I felt very confident in their ability to cover me and my family! If you are an individual needing benefits or a small business, give them a call. They will do right and be the support you're needing! Thank you Amy and Alex at HBA!

Matt has been super helpful and efficient handling our insurance needs. He explains everything very…read moreclearly. We felt very confident about our insurance selections with his guidance. And.. we are actually paying a little less than with State Farm.

I'm having real issues with Prominence. Letters I in have received have the wrong address, doctors…read morenames misspelled and dates wrong. Filled a grievance and the letter they sent gave me a number to call and that company doesn't deal with Texas. Phone calls not returned, errors not corrected, poor service, and subpar healthcare.

Everything goes well with prominence hmo. Also Arlene…read moreMorosco is the best agent ever. She is always here to help. She is phenomenal , and so is prominence.

Ron and Susan are great to work with. They've helped my husband and also helped my son. They really…read moreknow what they are doing. They are top-notch. They are extremely knowledgeable and they will find the best plan for you. they talk to you personally, instead of shoving you off to somebody you don't know. They take a personal interest in you. That's what we really appreciate about them.

From the owner: We are local, licensed and trained independent insurance agents in Reno, Nevada. We are certified…read morewith top Medicare Advantage, Prescription Drug and Medicare Supplement insurance plan carriers. We represent most major companies with a Medicare contract and are qualified to answer any questions you may have. At no cost, we will help you find a health plan that best suits your personal healthcare needs and your budget. By educating you on all the options available, we will give you the power to compare and the freedom to choose. Give us a call today. We look forward to helping you.

Over all I had good experiences but I've had a little frustration with getting quotes on…read moreprocedures. I always like to know what my cost is, and had a difficult time last year with getting the quoted amount of my co pay fee for my Reclast infusion. It seems the medical insurance industry is broken and out of control, especially with the pharmaceutical companies. Also, tried to use the benefits debit card for over the counter items (have $30 credit to use). Tried to use it at CVS - Excedrin Migraine med and Icy Cold and two prescriptions the total came to $29.55 and the card was declined. Mind you I spoke with customer service about the card the day before and was told I had $30.00 over the counter on approved items (pain relief, etc.) and $6.00 for prescriptions. It only approved the $4.00 for prescriptions and declined the rest. I love my doctor, Dr. Thyssen, she is amazing she listening carefully, giving me the time to explain my issue and concerns. I never feel rushed when I go to her, she has the best bed-sidemanners, professional presence and is so personable. If you are looking for a compassionate doctor that truly cares about her patients she is it.

Fuck you Kaiser/Renown. What you are doing to Sr Care Plus members is criminal. I made an agreement…read moreduring open enrollment that I could choose my own Dr, which I've been for over 30 years. Now you are telling me 3/4 of the way thru the plan year that you are dropping them. Im not alone. Several hundreds possible thousands of people in Reno/Carson City Northern Nevada are being affected by you greedy business decision. I vow to never use any of Renown's service this year and plan on ditching your decietful money grabbing business This goes against what you said in a earlier review question. You said that there would be NO changes. I have to believe that you are deliberately mis informing the members. So again fuck off assholes!!!

I had a great experience working with CJ Weaver. Navigating all the health insurance plans can be…read moredaunting. CJ helped me figure out which plan would work best for me. He was patient and professional. My emails were answered promptly. I highly recommend him and will use him in the future.

The world of healthcare plans can be confusing and a bit overwhelming at times. Matt has been…read moreoutstanding in helping me understand all the various plans and then select the one most appropriate for my situation. Highly recommended!

Michael and Austin have perfected the art of being all business and all heart. Very few have the…read moregift of being able to manage both in business. They helped my mom, who is terminal to get on Medicare and chose the supplement policies that best meet her needs. They also educated her on social security benefits that she may be entitled to. They pointed us in the right direction and now she is receiving benefits we never thought she was entitled to, much less aware of. Michael and Austin treated my mom with such kindness and dignity. They laughed at her corny jokes and made her feel comfortable. I'll never forget this father and son team. They are kind, smart, knowledgeable about insurance and social security benefits you may be eligible for. Thank you so much for grating my mom with so much dignity and kindness. You made a daunting process a simple one

My husband and I just couldn't say enough positive and complimentary words about Mike Boyd!! He has…read morebeen our agent for many years now, and we're extremely grateful we met him! Mike has been nothing but consistent and extraordinary. He definitely goes the extra miles (not just a mile) to look out for his clients' welfare, with only practicality and thrift in mind. He will not sell you anything you don't need. Mike fully explains insurance hype, trends and misleading tv advertising as he answers your questions when you're considering a change in coverage. The best and most awesome thing Mike does is review every one of his client's policies, every year, to see if he can save you money! He'll call you, after doing his heavy homework, and just make your day! He's so very wonderful to work with - patient, polite & professional...but such a real guy who loves life. Mike is the guy you want for a neighbor, truly. He will be your unique business aquaintance, because you also want to be his friend! Thank you, Mike, for your outstanding service!!

Until working with Jessica, I viewed correspondence with the insurance industry on the same level…read moreas the DMV, quite awful and at times very incompetent. Let me just say, the insurance industry needs more folks like Jessica Allen. She has been an absolute dream to work with. She goes above and beyond to surpass every expectation. She puts her clients first, responding to text messages and calls within seconds. I'm truly blown away by her professionalism, competency, and incredibly kind nature. Our family considers ourselves very lucky to have cross paths with Jessica and hope to work with her for a very long time.

From the owner: I provide personalized guidance to help individuals, families, and seniors make informed decisions…read moreabout their health and financial protection. My areas of focus include health insurance (under 65), Medicare, life insurance, dental and vision, small group coverage, and supplemental plans such as accident, critical illness, and hospital indemnity. I take a client-first, long-term approach—ensuring you understand your options and feel confident in your coverage. As a member of NAIFA, I also advocate for my clients, supporting access to coverage and care beyond enrollment.