Phoebe was a 15+ month old Pit. They took such good care of her. They helped to expended her life…read more She was happy, active and alert till the end. They helped her when she needed it, gave us great information and made her last days the best. Thank you

Amazing and caring place that took their time and dedication to my pet's and my needs. Was…read morescheduled to get my dog spayed at a different place but after meeting Mellisa I changed the appointment to Mountainwood; and am extremely pleased I did. They gave me reasonable options for post surgery care and help me make perfect sense of my pets needs. I will be making this place my GoTo for my girls health needs. Thank you so much for everything you guys did!

If i could give 0 stars i would. called before hand to let them know i had a dog that did not like…read moregetting his nails trimmed but it needed to get done and they were happy to help. they took him in the back and walked out not even 5 mins later claiming they were not able to do it because our dog is "not trained well enough". they also recommended we should "take him on more walks" to which we replied he goes for at least 2-3 miles everyday. then another statement was made about the "poor" training of our dog. Would recommend another other vet within 50 miles before you go to them.

We had to put down our 14 year old dog. These people were compassionate without going overboard…read more The process took about 30 minutes and I felt the dog didn't suffer or was scared. We have recommended to several people based on our experience.

Professional, knowledgeable, helpful and compassionate. The quintessential place for animal care.read more

I'm very proud to be the first to review Windsor Veterinary Clinic. I've heard of Dr. Robin for…read moreyears, but not until we had a complex pain case in our Great Dane did we visit her (a 2 hr. drive for us). She is amazing. A veterinarian who has taken the time to learn specialties in so many things and have the most leading edge equipment you can rest assured you are getting leading edge treatment here. After neuro surgeons, and MRI's etc. orthopedic surgeons (who immediately want to operate both her shoulders) all evaluated my Dane, Dr. Robin diagnosed her and worked with us over the phone to get just the right dose of meds. The problem was NOT surgical and not expensive to treat. We saved thousands by seeing Dr. Downing and now our girl is pretty much pain free. I have sent several friends to Dr. Downing and they have all had the same experience. I would say if you are anywhere in Colorado and have a complex case and you are looking for a second opinion, Dr. Robin is the person you should see. www.windsorvet.com

They took great care of our elderly cat when we discovered him in distress late at night…read more It's reassuring to know you have a good place to go in an emergency.

DON'T BRING YOUR PET HERE! GASLIGHTING a mourning pet parent…read moreto hide your vet tech's incompetence is next level evil. When the travel vet came to put him to sleep last night, it was very obvious that those black marks are bleeding wounds developing scabs where his nipples should be.

Dr Melora is amazing! She has been our vet for nearly 10 years and I would recommend her to anyone…read morewith a fur baby. She responds promptly to all my calls and I can always get an appointment without too much waiting time.

I have nothing but compliments for Dr. Melora and her services. We recently needed to have our…read moreelderly dog euthanized due to having a sudden decline in his health. Dr. Melora responded to my inquiry very quickly and was able to come to our home the next day. She was punctual and professional. She was able to put my husband and me at ease and assured us that this decision was a kindness to our dog. She was so comforting and kind throughout the whole process that I will be changing my routine veterinary services for my four other animals to her. If you need a veterinarian who is competent, caring, and compassionate this is the person you need to call.

I have used CSU exotics emergency several times over the years and have been pleased with the care…read moremy rabbits have received. This last visit was no different. The team in charge of my rabbits care were exceptional - knowledgeable, communicative, helpful. However, I have noticed pricing has gone up substantially, especially for "companion" rabbits. As any rabbit person knows, a bonded pair should not be separated if at all possible. My rabbit was brought in initially by himself and hospitalized for a few days before I was able to bring his bonded friend. The staff all commented on how much happier, calmer and overall better my ill rabbit seemed with his friend with him. What I was charged for the "companion" rabbit was astonishing. $2,500 for less than 48 hours. A rabbit who stayed in the same enclosure as my ill rabbit and was healthy. Did not need any medical treatment or intervention. I wanted to write this review so that others who may be in the same situation with a bonded pair are prepared for the cost. My total bill for my ill rabbit was very high, but I can more easily justify it based on the care he was receiving. My "companion" rabbits bill - I am extremely disappointed about. Especially since this is a teaching veterinary school, I fear it is teaching future veterinarians to overcharge which could potentially limit owners from being able to afford taking their animals to receive the care they need.

I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

Arriving at 5:20 on Friday of the Memorial Day weekend we were pleasantly surprised by the…read morefacility, the staff, and the vet. Our beloved 80 lb lab mix has started having massive black poops the 2 nd if which was up in Estes park at 4 pm Friday. We called 4 seasons and were advised to bring Chloe in. When we arrived at the scrupulously clean facility, we were greeted by the office staff who had already begun paperwork based on our phone conversation. The vet saw Chloe immediately and came out to give us preliminary report on vitals along with recommendation for next steps. The vet tech followed with cost estimates. After conclusion of those tests, the vet came out again to tell us results of blood work and's xrays and to let us know fecal labs vwouldn't be back till Tuesday. She gave us diagnosis of colitis, and recommended meds and post visit instructions. Check out was seamless, and final visit was about 10% less than the low estimate. Three days later our dog is recovered. A very pleasant experience for an emergency vet office. High marks to all!

From my initial call to the facility, I found the receptionist to be professional and willing to…read moreanswer my questions about appointment availability and estimate. The staff was caring and professional. I was able to talk with the radiologist after the ultrasound and get my questions answered. Unfortunately we did not discover the reason behind my dog's unexplained fever and illness. I appreciated not feeling rushed and the clinic staying on schedule. Waiting for the appointment to begin, I did find it somewhat off-putting to have to listen to the front desk staff discuss personal or non-business related issues. This seems to be a common issue though with many businesses these days, both retail and medical.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

Caring pathways made a very tough decision and situation a little bit easier. They were respectful,…read morelet us choose the spot, offered mementos as a part of the experience, and gave us as much time as we needed throughout. There was so much empathy throughout the experience, that it took away the awkward or embarrassing concerns. They also offered counseling services. Afterwards we received a beautiful carved wooden box to hold the ashes- we were not expecting anything this nice. To me, this was worth the higher price you pay- rather than going to the vet to do this.

I WOULD NOT recommend Platte Valley Veterinary to care for your pets!…read more Our 9 year old lab was misdiagnosed as certain findings from an ultrasound report were withheld from us. This led to improper care and we were forced to put our dog down.

We started going here when we moved to Severance because we heard good things and it was so close…read moreto our new home. We absolutely LOVE this vet! Julie is so great with our little dogs, who have been treated roughly by other vets. We had an emergency visit yesterday after one of our dogs had a severe reaction to a vaccine, went into anaphylactic shock, and almost died (I won't go into details). When we rushed her to the vet (luckily was very close) they scooped her right up and brought her back to the vet. They took immediate action to get her set up on an IV and probably saved her life. A most traumatic day for us, but it was so great to know that we are in good hands with Platte Valley Vet. Our experiences here have been so good, although they have fairly few. The doctor listens to us when we have concerns about our dogs and she is kind with us and our dogs. It is obvious that they care about their patients here. The prices have always been reasonable and it doesn't seem they are interested in gouging animal owners on what can be very expensive costs, especially in crisis situations. Thank you Platte Valley Vet! We hope to keep coming here for many years!!

Caring Pathways was truly a blessing during one of the most difficult times in my life. Leslie,…read moreDesiree, and Destiney were absolute angels--kind, accommodating, and deeply understanding. It's only a YEAR later that I'm getting around to writing this review, and the experience with this company still makes me tear up, with gratitude! As a first-time client, I had some special requests, like keeping my dog's body for a few days while I finalized ideas for memorabilia. They honored my wishes with such grace and compassion. When I needed an urn, they went above and beyond, showing me their inventory so I could select the perfect one, as each wood option was uniquely cut and meaningful. Their attention to detail and genuine care for my situation made such a difference. Despite my attempts to give them a cash tip as a thank-you, they kindly refused and asked that I leave a review instead. So here it is (a YEAR later): Caring Pathways offers incredible service with a truly compassionate touch. I can't recommend them enough. The vet, Kaity, and her assistant that came to help us were just as much of a blessing as the ladies at the mortuary. You're all just the most extraordinary team of humans!! Thank you, again!!!! With love, from Teresa & Bourbon.

Caring Pathways and the staff is the most empathetic place one could imagine. I had to make couple…read moreof phone calls to them and their care about a beloved animal is amazing. Dr. Kira came to our house and she was just amazing from the moment she stepped in. She made everything so comfortable for us. She gave us as much time as we needed with our little angel, Casper. Casper slipped away softly surrounded by his family in his favorite place. We couldn't thank you enough, Caring Pathways and D.Kira.