UPDATE: As you can tell from my reviews, I very rarely have negative feedback. I wish I could update this review to zero stars. This was my second time staying since it became The Maverick (formerly ACE). It still has the same decor and setup as ACE. I stayed here back in May with my boyfriend when we were back in Pittsburgh for him to run the annual Dick's Sporting Goods Marathon. The stay was great, and as I mentioned in my initial review, the perfect city location, as it is one neighborhood over from where we lived previously. Ok, let's get back to my most recent stay (October 16-October 20, 2025). I was in town on my own for my nephew's wedding. Everything was fine. Arrived on Thursday and all seemed good. Then late into Friday night, early Saturday morning (middle of the night), I couldn't sleep, and the comforter became a tangled mess. I turned on the light to get everything straightened out, only to find bloody grossness. Like literal blood. At the bottom of the fitted sheet, I found two small-medium, dried blood stains. I started freaking out, thinking I was bleeding. Of course, it wasn't from me, and it was clear the blood was set in. After a thorough examination, I found the flat sheet with sprinkles of blood at the top of it. Was it human blood? Bug blood? Did they not change the sheets from the last guest? What was it? And why did I sleep on it for two nights without knowing? Absolutely disgusting!!! Note that this is a virtual, self-service concept hotel, which is normally fine. I don't need the sheets changed while I'm there, etc. But, obviously, I did now. It goes without saying, I didn't sleep the rest of the night. I immediately texted my concerns to the hotel (the only way to communicate with them is via text; sometimes there is a concierge on-site, sometimes not). I told them I was freaking out and worried about it being from bugs and/or humans. I told them I was ready to puke (totally true). They answered within an hour, I think, and advised the room would be looked at as soon as possible, as they had other rooms scheduled for cleaning. OK? It was fine, though, because I had a hair appointment and was leaving. While I was at the salon, they sent a text that the room was checked for bugs and all was good. They advised that they changed the sheets as a precaution. A precaution?!? I brought it to their attention. THERE WAS BLOOD ON THE SHEETS. What more precaution do you need? BTW, I have pics, but too gross to post. So I asked for a refund from them and Expedia. Expedia advised that they couldn't do so without the hotel's agreement. Expedia offered to try and find another hotel, but there just wasn't time; this was the day of my nephew's wedding! As long as the sheets were clean and there were no bugs, I thought I would be fine. However, I did feel a refund was still in order. The hotel did not agree. But, they did extend to me, as a "one-time courtesy," a $30 e-gift card (Mastercard) good for 14 days. WHAT?!?! Of course, I took it because I wasn't going to be compensated otherwise. Expedia gave me $175 credit (never expires) on my account for future bookings through them. So they (Expedia) did the right thing. The Maverick by Kasa did NOT. What a disgusting and unhealthy experience to end with a slap in the face of a $30 gift card good for only 14 days. I am still flabbergasted. Do yourself a favor: DO NOT STAY HERE. EVER!!! read more

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We stayed three nights here. Our room was huge with great views. It was like an apartment. It had all the amenities in it plus two window seats where you could sit and read a book. We loved it. You enter the front door of the hotel and the room with same coffee so that is nice. No keys needed. There is no front desk, however, there is someone sitting near the elevator who is super nice and helpful. Her name is Caroline. We really enjoyed talking to her. She was so sweet. The hotel is in a great location. I would happily stay here again. read more

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This place is a hidden gem. The Maverick of Kasa was beautiful, quiet, suspenseful and elegant all in one. From the beautiful decor to the strategically structured setup. The dining area, the bar and an area opposite side of that just to chill and look at the ambience. The easy virtual check was a bonus too. If you haven't experienced this hotel, please find a reason to indulge in this beautiful experience. amazingness! read more

The Maverick - The entrance, this is where it all began! - Hotels Near Me - Pittsburgh, Pennsylvania

Went to this hidden gem in the east end on sat . Was there for an event and lived all the historic history they kept ... def a cool vibe read more

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We picked the Maverick for its location and the vibe. Cmon, who wouldn't like a renovated YMCA? As much as we wanted to enjoy our stay, we couldn't. - A weird, musty odor permeated our 4th floor room. - Much of the hotel was unusable due to a movie being filmed on the streets outside. The bar (which looks gorgeous) was completely off limits. The hallways were jammed with equipment. + The bed was indeed comfortable. Nice sheets, pillows and mattress. - The only other seating was a pair of plastic chairs. Any more than 5 minutes in them was not happening. - We were directed to use an external parking lot. Despite our pre-payment we were rewarded with a parking ticket upon our departure. The Maverick is trying, they really are. But the experience is not worth $250 per night. Pittsburgh has much better options. read more

Kasa The Maverick: Hostile Deception and Zero Service--AVOID THIS PLACE My stay at Kasa The Maverick was an absolute nightmare, built on deception and defined by dangerous physical flaws. Their "24/7 Virtual Support" is a complete and utter joke; this is not a hotel, it's a liability. The Service Lies (The Kasa Experience Sham) The support model is designed only to delay and lie, not help. When I couldn't sleep on the rock-hard, 6-inch mattress (which they acknowledge is an issue), they refused a topper and told me to get "extra blankets" from the supposed "concierge closet." I immediately reported that the closet was completely empty. Their "support" responded by lying repeatedly, claiming a non-existent on-site team was handling the request, wasting over 30 minutes of my time with scripted excuses. The team's final action was to demand a 4.5-hour window for inspectors to enter my unit for an unannounced fire alarm check, showing zero respect for guest privacy or time while completely ignoring my basic comfort needs. Physical Hazards and Discomfort Beyond the service scam, the rooms are unfinished, loud, and uncomfortable. The floors are raw, cold concrete, the refrigerator buzzes loudly enough to prevent sleep, and the hallways have large sections of exposed wiring and piping, which is frankly dangerous and unacceptable. This entire unit is unfit for human sleep or habitation. I am posting this review while still at the property and I am still waiting for any legitimate response or solution. Do yourself a huge favor and spend your money at any other establishment in Pittsburgh. This place is a scam. read more

An interesting concept. It is a virtual check in/out system which is great if you are savvy with your phone and you an emailed all the information you need. We had no issues with either. Parking is street parking and is a challenge. When you walk past n you have to push in a code to get into the hotel. However it is at the top of the stairs and a bit challenging with luggage to balance and put in code. We were greeted by a nice gentleman. He did have a computer but sat at a folding table. Would have look for professional of covered in a cloth. The code for the door is the same code for your room. The room is small with a platform bed. The mattress is firm if that is your preference. Not ours. There is small tv mounted to the wall. Down the hall near the ice machine is a closet if you need an extra towel. The rooms reminded me of a college dorm or a first studio apartment. The walls are thin and you can hear conversations, and doors open and closing. There are also not enough outlets. No place to put luggage except the floor. There is an upscale bar and resultant downstairs but it is extremely loud. We did not eat there so I can't comment on food. Not a place I would stay for more than a night or two. Very average. read more

I wanted to love this hotel, because I loved the Ace Hotel. And parts of the experience I really did, but overall, it could have been better. So, I do think the idea of a person-less experience was nice (at first). Checking in was easy. You get a text with all of your info with how to get in and out, where parking was (this was a public lot), the ins and outs of the hotel- more on that later. Prior to checking in, I had to submit some info on myself like my credit card and driver's license. I very much felt like I was signing up for a cruise ship experience. The room is the biggest pro of the entire experience. I loved the room. Super large, clean. I loved the bedding, the decor- everything about the room was perfect. The hotel itself was quiet. It felt like I was staying in a nice studio apartment- minus a kitchen. The cons- There is no space to hold your luggage once you check out. The hotel is massive, but because it is a virtual experience, I guess they won't stow them for you. It seems like a simple benefit, but they don't offer anything. I'd think that there would have to be some sort of locker situation they would be able to get, even if there was rental aspect to it. I stayed 5 nights, and my room was never cleaned once. I saw maids cleaning daily, but now I guess they were cleaning rooms that were being checked-out of? FIve nights of my garbage piling up and no new towels. Fortunately, I was given a lot of towels, but again, my bed was never made once unless I made it myself. The hotel offers zero, zero amenities, which I guess does show in the rates because it was really inexpensive. But it did seem like a lot of wasted space for such a large hotel. A huge lobby and bar with nothing. It felt like a nice hostel. It really just felt like a hollow experience. Again, the room was great, but maybe this is better for a one night or two max, but staying as many nights as I did, it could have been a lot better. read more

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We ended up at this Kasa property as a result of a Kasa nightmare. We booked a 2 bedroom Kasa South Side apartment in October for our family to use during the May college graduation weekend. We booked early (and paid) because GRADUATION WEEKEND. The day before we would fly cross country to Pennsylvania, Kasa charged us the cleaning deposit...but didn't send us the access codes, necessary since there's only a virtual front desk. We checked our reservation online to discover that Kasa had over-booked the South Side building (there was a code on the reservation "GX overflow") and apparently bumped our reservation into nonexistence on a college graduation weekend!!! Zero notification at any point. We had to get on a plane in mere hours. There were no Airbnb or Vrbo rentals left in the city by this point, because it was (have I mentioned the horror enough?) graduation weekend!!! We contacted customer service, who kept telling us they'd "call us back". They didn't. After 5 such calls, where we had gotten a variety of unlikely and changing excuses, we asked to speak to someone who could actually help us. Finally, a supervisor found us two hotel rooms in the Maverick (the Maverick was partially under construction at the time, but we weren't picky at that point) ...not enough beds for our family, no kitchen or amenities as there would've been in the apartment-style South Side location, but at least a roof over our heads. Kasa has acted as though their giving us the second Maverick room "free" was a grand gesture. Not grand at all. The apartment we booked in October had two bedrooms and a pull out couch. The hotel rooms each had ONE bed. Someone had to sleep on the floor. As if this wasn't enough of a supercharged stress-nightmare, the Maverick is smack in the middle of the Pittsburgh marathon. Keep that in mind if you dare book the Maverick; the marathon is an annual event. We were now trapped within the race course, with closed streets. No warning from Kasa They aren't big on preventative care, or any care at all, apparently. Just a paper map the morning of the marathon that showed us "You are trapped here". The South Side Kasa, you guessed it, would've avoided the marathon. At some point Kasa refunded us $200. We never knew if it was simply because the hotel was cheaper than the apartment, or if it was their way of saying "Sorry for completely screwing you on an important family travel occasion. Here's a couple bucks". A drop in the bucket when we'd paid about $1300 for the apartment. There was no written apology until, after the trip, we sent a series of disappointed emails asking for some more meaningful money back. We received a lackluster apology, but no other refund. The Maverick has charm, but do NOT trust Kasa with any important reservation. You just don't know what chaos they'll surprise you with...with no warning. And no real apology. read more

I enjoyed 2 glasses of the Cava Brut Rose from M Bar before attending an event in the gymnasium on Saturday night. The bar/lobby space felt much more condensed compared to when it was Ace Hotel. The gym is definitely really neat to see, like you're stepping back in time. The space complimented the event well with lighting and other effects. Drinks were available in the gym during the event. I was a little disappointed that the pictures of the hotel as a former YMCA had been taken down as my friend who's originally from the neighborhood had never visited the hotel and was interested in the history. Overall, I'm looking forward to getting to know the Maverick more. read more

Completely trash company. I booked for a few days but had to cancel the reservations a few weeks out due to a change in family circumstances. They would not refund me. So, they're keeping hundreds of dollars for absolutely nothing. Do not book with any Kasa hotel if you believe there is remotely a chance circumstances will get in the way of your stay. ANY Kasa hotel and particularly this one. They are unethical and unconscionable. EDIT: On another platform, they responded to my review claiming that they recognized the need for flexibility on policies. THIS IS A LIE. I called them to follow up on their refusal to refund me and this comment on my review and they still refused to refund me, rigidly citing the policy. LIARS. So, just to review: they are not only heartless and unethical, but also are liars. read more

This review is based on the bar not the hotel. The bar isn't that great or special. The drinks were decent but not worth going to again. The staff was great to talk to. read more

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As far as local venues for great house and techno... This is the spot. Always a fantastic time! Great staff, great talent, and awesome people to experience the events with. read more

Maverick I needed to stay the night in Pittsburgh (originally from there) as I wanted to visit the city before coming back home to Lancaster after my classes. I saw a new hotel, Maverick (well new to me) and took a whim and chose it. Needless to say, I was in awe. The Maverick is located in East Liberty which is like a decent location to get to local shopping, restaurants, etc. in walking distance. The process was very simple and virtual. I booked this through hotel.com. After I purchased my room, they sent me a link to virtually sign in and to verify who I was to ensure that I was the actual patron. After this process, they informed me that my code to get into the building and my room will be available a half hour before I can check-in. This was by far one of the seamless processes I have every been through for a hotel with no staff. The lobby was decked out with tables and chairs which could be a great place if you had virtual meetings, studying, etc. I took the elevator to my room and used the code to enter and when I was in awe of this cute space. Now, this is not your typical hotel set-up, I would compare it to a loft style. I had a window view, the ambiance was perfect and they even had community quiet hours, which I truly appreciated. The bed was comfortable, the bathroom was cute, a little small, but it was manageable for a night. - Parking was a bit tricky. There is a parking lot behind the hotel that you can utilize (have to pay for it, or use the parking app). That was the only downfall to it. Overall, it was a great nights stay. If you are looking for a quick get-away for yourself, stay at this hotel. I give it 5 stars. read more

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This place was great and just offered a great vibe. I'm a big fan of keyless check ins and airbnbs. I prefer to just be left alone and do my thing and this place offers that. The bed was extremely comfortable, shower pressure great and hot. When you enter the building there's a bar with lots of seating and comfy couches. It's called M Bar and is open to the public for drinks from 5-12. They have a happy hour as well so we started here before heading out for the night and we finished here as well. There's also a gym (this building is an old ymca) that I would have loved to peek in since I'm a PE Teacher but it was closed but the bartender said it's used for music and events so I think that would be very cool to attend something in that space in the future. read more

Stayed here on a weekend trip to Pittsburgh. Pros: 1. Check in/out is remote and seamless. As mentioned there is no immediate on-site contact, although they are always available via text for emergencies. Hotel & room access is via provided individual unique code, so hotel interior safety is not a problem. If you're independent & self-sufficient, this hotel is for you. 2. Our room was huge like a studio apartment, sans a range. The rooms have a small fridge, microwave & coffee maker. There are a couple of small drawers and a room safe for valuables. In lieu of closet space there are two dozen hooks spaced several feet apart throughout the room. There is a small TV mounted (more on that later) 3. The rooms have large three quarter ceiling to floor windows with room darkening shades. 4. The bathroom is large as well, though the sink is oddly stationed outside of it. 5. There is a hotel bar available on weekend evenings in the lobby where we were able to enjoy a couple of complimentary drinks for our stay. Cons: 1. The TV has no local/cable channels & is only available to cast your YouTube/Netflix/etc. to it from your phone. (Uh, no thanks) 2. As another reviewer mentioned, the shower temps border on extremes. Either ice cold or scalding hot. 3. There are a lot of homeless in the area (of course the hotel has nothing to do with this), but if you're unsettled by such, staying in the East Liberty area may not be for you. But from our experience we didn't encounter any issues of concern. 4. Our bed was low profile - the top of the mattress was at shin level, so if you have a 'need' to get out of bed in the middle of the night, getting in & out of bed will not be what you're used to. Overall, the place was satisfactory, and we'd consider staying here again. read more

I had a great experience staying at The Maverick! The location was great, the room was huge and well stocked - love a room with a wine opener! The remote access and check in went well and the hotel was super communicative about road closures due to the Pittsburgh marathon. Also Caroline, who worked for the hotel was on site quite a bit and gave us amazing recommendations! Great stay for our weekend in Pittsburgh! read more

I booked this hotel for 3 nights because it's close to where I work. After the first night, I received a text message at 10 am telling me that there would be an electronic dance music party going on until 2 am. It's now 1:30 am and the sub-woofer has been shaking all the windows in my room, people are screaming outside, and I have to work in the morning. It is deceptive to allow someone to book a room and not inform them that a mini-burning man is scheduled. I absolutely would have stayed somewhere else if I had known. A one star rating is too high. read more

Great place and great location. If you worry about the location being staffless, don't be. Checkin and checkout couldn't have been easier. The instructions provided were clear to where a toddler could've done it. The room was huge and comfortable and had a fantastic view of the church across the street. The hotel was very quiet - we didn't hear a single sound from our room. We felt secure in the hotel and in the surrounding area. Downtown and any other destination was reachable by car in 15 mins even with traffic. We only had three issues with our stay. 1. The water - there are only two shower temperatures at the Maverick: Ice and scalding. Trying to turn the knob to get any other temperature took the precision skills of a bomb tech and a neurosuregon combined. I felt like I was trying to crack a safe. 2. While there are plenty of places to park, parking can only be paid for between 8am and 12 midnight. So dont plan on sleeping in as you need to get up around 8am to pay the meter (on the app or physically). This wasn't told to us by the hotel, but thankfully only inconvenienced us one morning since we were doing a lot of exploring. Ran into another guest who was really angry having to wake up early. 3. This is a minor nag - Barn doors for bathrooms are passé - maybe they were hipstery in 2010 but no more - and impractical. Form follows function!!! If I or my s.o. needed to use the restroom while the other was asleep, the door would make the noise of a freight train. That said, the Maverick is great. We will def stay there again without question. 4.5/5 and easily a 5 with a few kinks ironed out. read more

BEWARE OF RESERVATION POLICY! Was in process of making online reservation and after providing cc info they then ask for DL info. I decided I didnt want to provided this so I therefor didn't complete resevartion process (I thought!). Turns out they immediatlely charged my CC even though I didn't complete online process . So I called and exlained the situation. Their response... "too bad" we don't allow any refunds/credits. WOW! Your website does not make this clear in the least, nor does you online system require you to "Confirm Payment". SHAME ON YOU! read more