1. The Masonry Specialist

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Beavercreek, OH

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The Masonry Specialist

5.0 (4 reviews)
Closed • 9:00 am - 6:00 pm

Services - The Masonry Specialist

Fireplace cleaning

Masonry/concrete repair

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Arise Restoration & Custom Masonry

Arise Restoration & Custom Masonry

(3 reviews)

Dylan called me and dropped by the next day, did a fine job afterwards…read more Apologies for not getting back and updating sooner, but I still stand by the no call no show comment. He just showed up the next day without mentioning or apologizing for not being able to make it the day prior.

As the old adage goes, if something seems to good to be true it probably is. I work in housing…read morerepair and have managed housing repair programs and liasion between staff inspectors and the director. I've evaluated nearly 1,000 properties over the span of my career commercial, residential and multifamily. Likewise, I know what cities will accept or not. Met Dillon and paid 50 bucks for the estimate which is not unusual and not a problem. Then he had me pay $286 deposit. Not typical but certainly not unusual. His wife Sarah handled everything. I checked his references well in advance and everything checked out. I even located his home address which is a rental in Cleveland Heights. I booked the appointment and signed a contract. He showed at 10am on the scheduled day and went to work. I left for work, came home and my steps were done. His line work on the steps was OK though he should've shimmed one or two of the steps which he didn't. Seemed ok, right. Left some mortar caked on the facing but it wasn't bad. Was supposed to grind out bottom joint but didn't do that. Second day, shows up at 10:15 walks upstairs on my carpet with dirty boots and brings up his equipment. I leave for work and come home at noon. His truck is gone and he leaves the house open. I closed the door and go get lunch. He's still not there. I call him, no answer. Wait til 2pm and lock the house up. At 2:45 he calls to say he has to help another crew. He can't finish the job that day because ne needs to build a scaffolding. Didn't he estimate that from day 1? I inspect the roof and find nothing has been done. Zero. And I mean nothing. Meanwhile he begins power washing my steps, a service I didn't ask for. A 1 day job now lingers longer. Now I'm getting nervous because I believe thay I've been duped. Thursday and Friday came and went. Saturday comes around and Dillon shows. On day 5, yes I'm not kidding, he brought a kid with him with scaffold but....they didn't use it. Back to plan A. I watched them trek everything, buckets, tools, dirty boots through my house with no feet coverings not carpet protectors. He also under delivered regarding the chimney cap he promised. He didn't grind out a single joint on the chimney. Instead he picked out the old mortar with a tuckpointing tool and brushed everything else out. Then he merely filled in the holes like a dentist. This is incorrect for a variety of reasons. The old mortar is already weakened by years of weather and is left in place. Cracks start to form along the joint edges. Additionally, the new then doesn't match the old in color. I finally gave up and had him leave to send a partial payment. He worked 2 hours on Saturday total. Now I have to bring someone else on to clean up the mess. Be very careful who you hire and check references. This individual is inexperienced. I'm not sure who trained him to do residential work but I believe he didn't work out.

The Masonry Specialist - chimneysweeps - Updated October 2026

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