Today I went there for my eyebrows I'm very disappointed with my experience. The staff member the…read morelady rushed through my eyebrow service and it was extremely painful. I even told her that it hurt and asked her to be more gentle, but her response was rude and unprofessional. She said I should have made an appointment, even though I was previously told that appointments are not needed for eyebrow services. The overall attitude felt very mean and selfish, and I did not feel cared for as a customer. I am not satisfied with the service at all she should be ashamed of treating customers this way.

I picked this place based on the reviews on Groupon, but was honestly surprised how the rating in…read moremy opinion doesn't reflect the lack of cleanliness. I was not expecting a "spa experience," but I did expect the wax room & equipment to be clean / sanitary. They did place a foam sheet on top of the bed that is not on the photo attached. I did go through with the wax, against my better judgment because I was off for vacation the next day. Overall service was fine, quick and to the point. But to be honest I was scared to even place my purse on the chair & lay like Donald Duck on the foam sheet. It was cheap, so I guess you get what you pay for.

treated my mom & aunt for their birthday as my gift to them, safe to say that they LOVED it. i will…read moreadd that they loved Bana, she was so sweet & did a really good job!!

Lashes, facials, and permanent make up, and waxing. I've been coming here for roughly 6 mos for my…read morelashes. The salon is clean, spacious, and the team is great!!

They blocked this on Google Reviews!! Reposting!! They…read moreRUINED my hair and turned it orange-brown AND charged me $340!! Then wanted ANOTHER $275 to fix it!!!! ***UPDATED AT THE END-to respond to their BS reply! HORRIBLE experience and had to leave with very ugly hair. The do NOT know what they are doing and will rob you blind! I went in needing just my roots foiled to a bright vanilla, creamy blonde, like I'VE ALWAYS HAD from other salons. I'm new to the area so had to go to a new salon. My existing hair that was foiled was dry and it was agreed that only my roots would be foiled, and I was told I would leave as a full blonde, literally assured. That was the service to be done. When the foil service was complete I was not allowed to look at it, told it would ruin the surprise and she turned me away from the mirror while she trimmed a straight line just along the bottom of my hair then blow-dried it. FYI, no hair cut was to be done and I told her I was growing it out. I already had my hair trimmed recently. When I finally saw, it was all brown, one solid ugly dark orangey brown color! I was told she could turn it blonde, as I was already guaranteed and discussed in detail, IF I CAME BACK in FIVE WEEKS!!! AND THEN said it would cost me an ADDITIONAL $275!!! Outrageous!!!! She had a ridiculous story that I "needed to use conditioner for 5 weeks before she could finish". Again, the agreed service was to ONLY foil the grow out to match my existing light blonde. There is zero need to "condition" for 5 weeks first!! Utterly absurd!!! I left with ugly hair that I despise and felt robbed of my money on top of it. I complained the next day when it all sunk in even more when I woke up to my horrible hair. My boyfriend thought it was so ugly as well. Not okay. The salon accused me of lying and texted me a photo that was supposedly of my hair and it looks blonde in it. It was obviously photo-edited or the picture was taken, without my knowledge by the way, under a spot light because my hair is NOT blonde. It's orange-brown, all the way through. I could have gone to the grocery store and spent $10 on a box of ugly hair dye to get that awful hair. I texted ACTUAL pics of MY hair when I was accused of lying about the color of my hair and the salon finally agreed to refund my money. BUT, when I saw only $275 was refunded I called back and was told that my haircut cost $65, so they withheld that!! I did NOT ask for or receive a $65 haircut. Ridiculous!! I'm reporting the fraud. They will not respond to my repeated requests for the rest of my money back. NOW I need to find someone else, take time off work which costs me quite a bit, and pay a new person EXTRA to correct my hair. They are truly scammers without skill out to steal unearned money, all while ruining hair. I am embarrassed to go out with this hair and feel so ugly in it. It's just not okay. The extent of their scam was so shocking and violating! UPDATE!!!! You lied in your response! Not surprising. 1. You said you'd foil/bleach my healthy roots. Stating you were not able to bleach my hair is a lie. 2. I did NOT book a haircut online. I CALLED for my appointment. Another lie. 3.I did NOT leave with blonde hair. My new stylist called my hair COPPER colored. 4. Clearly my new stylist could fix your mess. My hair is silky smooth and soft, and it's BLONDE! 5. Your customer service is unacceptable. 6. Your staff needs to go back to beauty school. 7. You still owe me the rest of my money back. You had no right to keep $65 for a non-existent haircut. ESPECIALLY since you refunded the other $275, which was to address how my hair was ruined. The LEAST you could have done was return it all. Tacky and extremely disrespectful. A SCAM! Period. 8. I had no reason to write this review if it weren't true.

If you want your eyes more beautiful, look natural just come to this place and request Tina. She…read moredoes a very good job and perfect price.

CONSISTENCY IS KEY! Dianna has done my brows for four years now. She started with a wax and tint…read moreuntil she was trained in Microblading. She tried to convince me after listening I finally complied. I don't regret a thing! She has stayed consistent with my brows. The compliments and questions of who did my brows. She is worth every penny professional and consistent in her work. Always educating and doing what's best for your face structure. I have learned to just let her do her thing. Recently relocated and I fly back just to get my brows done once a year! Go where you can trust and always feel welcomed like family! She has a great heart and professional. Check her instagram the proof is in her work!

10/10 definitely recommend Dianna for all her services! She is the best brow architect & her makeup…read moreskills are magnificent. Her home studio is beautiful, i promise it's the best environment to be in while getting made over. Dianna is super outgoing and can carry the best conversations. Dianna is the only person I trust doing my brows. You won't regret booking an appointment, she'll work her magic & will have you coming back!

Luisana is the most amazing lash tech I have ever had. I can truly say that she is an artist and…read moreprofessional when it comes to lashes. I have been going to Luisana for a couple of years now and I will keep going to to her until she stopped doing lashes. I have recently moved out of the state and fly to the Seattle area just to have her do my lashes. She is absolutely AMAZING at what she does. Keep it up Luisana! And thank you for always making me feel and look like a queen every time I fly into town for an appointment.

really would be zero, Luisana is very unprofessional and travelled an hour for nothing just to get…read moreturned away because she irritated my eye so it was moving .

My hairstylist recommended Phim, and I'm so glad I took her recommendation. What I loved: 1)…read moreIndividual but roomy studio - no noisy salon 2) Phim is very warm and welcoming. You instantly feel comfortable with her 3) My brows - I'm a middle aged redhead with pale skin. I was afraid I'd end up with shockingly red brows that didn't match my age. Nope! Phim picked a style and color that suited my request - a natural brow in a shade close to my own color. It is closer to an auburn. 4) She has a light touch and very detail oriented. Did I say "What have I done?" that first few days? Yes. After a week, am I glad I got them done and love them? Absolutely (This photo is from the first day)

I've been seeing Phim for my brow retouched for the past 2 yrs or so... She does an amazing job…read moreevery time. Changed it up this time and added some hair strokes for the more natural look.. The style I got is considered ombre micro blading.. I would totally recommend her and I'm really picky. Lol

They have the most talented hairdressers here. So kind and the prices are competive. Always busy…read morehere but easy to schedule an appointment or walk in, but appointments have priority. . Easy to find in Federal Way near 336th n pac hwy.

Fantastic service, clean salon, price paid per cut is worth every penny and the ladies know what…read morethey are doing. I highly recommend Top Cuts. Closed Mondays

i like this crew they are very helpful and kind very fast service clean store they are greatread more

Sapna and Rita are both amazing here. I see Sapna for eyebrow threading and facials and I'm always…read morehappy with my service. She's very friendly and will not try to push any services on you. She's very kind when she gives out recommendations and she customizes her facials specific to your skin. She had gotten any new facial line that's very popular and was totally OK with my request to use a cheaper line due to my sensitive skin. If you're on a budget or if you have a price point you're trying to beat or match let her know and she will customize a package for you!