Just in case Natalie will explain my review from below in a long and overwhelming format. But you…read morecan always give me a red heart after you enrolled you kid and really learned about what I said in a hard way. And, you are welcome.
We enrolled our child here for a few months and experienced so many problems that we decided to withdraw. Honestly, it's hard to put everything into words. If I had to sum it up in one word, it would be chaotic. The management is extremely disorganized, and it shows in every aspect of the school.
They promise everything during the tour, but nothing is actually realized. For example, my son's potty training regressed while he was here, yet on his very first day at his new school, he was completely successful again--clearly showing where the issue was.
Staffing is a major problem. The school feels understaffed, and instead of hiring enough people, they move teachers around constantly. Teachers are pulled from classrooms to cover the front desk, which leaves children without consistent caregivers and disrupts their sense of safety and stability. Sometimes multiple teachers sit at the front while classrooms and playgrounds remain short-staffed. When teachers are missing, children may be moved into other classrooms without parental consent or proper camera access.
The facilities and environment are also concerning. The classrooms and floors are often dirty, even in the morning when children are first dropped off. The food quality is very poor, meals look like leftovers, often just cereal porridge with tiny bits of vegetables or meat, and not the organic quality that was promised.
Supervision is lacking both indoors and outdoors. There are no cameras outside, and playgrounds are regularly understaffed. Our child was seriously injured outside and no report was provided. During one unannounced visit, I even witnessed children crying hysterically with no teacher comforting them, while other teachers raised their voices harshly at kids in full view of parents.
Another disturbing concern is the culture: the school head's own child is in the school and acts as a bully in the classroom without intervention. Other staff members' children also receive special treatment. If teachers dislike your child, they may even allow or encourage other children to mistreat them.
To make matters worse, they openly supports physical punishment, something every other preschool we toured explicitly prohibited. Unfortunately, our child experienced this firsthand. He was two years old, but punished in a harsh and rude way. The teacher had segregated and neglected him during nap time. We are contacting the agencies for the abuse. Hopefully they'll get punished soon.
Communication with management is evasive and never provides reassuring answers. Overall, this school fails to provide the safe, nurturing, and trustworthy environment that children need. I cannot recommend it.