the store is nicely organized and decorated and the adhesive works great!…read more I just don't like that they ignore calls and e-mails it kinda makes it seem like they don't care about their customers

I really love this lash store and often buy supplies here, but this isn't the first time I've found…read moreit closed. I value punctuality in my business dealings. I placed an order for some adhesive on December 16, 2024, through her website, which states that orders will be ready within 24 hours. However, as a lash business owner, it's unprofessional for me to have to reschedule because the owner doesn't adhere to her store hours of 9:30 AM to 5 PM. Today, December 18, 2024, I arrived at 9:30 AM and it's now 10:45 AM. @ 10:06 i recieved a message my order is ready for pick up ... I've gone to the store several times, but no one answers the phone or has opened the shop. I've also tried reaching out via email, Instagram, and text. If you're considering shopping here, I recommend placing your orders weeks in advance to avoid similar issues--or maybe think twice about shopping here altogether.

The best! Pauline is so informative and pays close attention to detail. I felt comfortable and I…read morecould tell she cared and wanted to make my lashes look perfect. I won't go anywhere else!

I just got my eyelash extensions done and they look so beautiful! Pauline was so professional and…read morecourteous. I had never had eyelash extensions before, but she knew just the right size and fit for me. It takes about 2 hours for the appointment, but the bed was very comfortable and there was a warm blanket to snuggle up with. I was able to go to sleep while she did my lashes. Most of all, the price was excellent! You have to check her out.

If I could leave zero stars I would. I'm not the type to complain nonetheless when I pay $135 I…read moreexpect the quality to be worth the price. I've gotten my lashes done at other places before and never had any issues I know the proper care and the precautions I need to take in order for my lashes to last. However this was a last minute appointment because I had a flight to catch later that night. I wanted to get a hybrid set for my vacation and I knew the appointment would be around 2 hours. When my set was finished I noticed the time and it took almost 3 hours for a set that didn't look hybrid at all. It looked more like a classic set. I didn't have time to sit there more hours and have her fix it so I paid and left. Hours later I got to my vacation destination and combed out my lashes only to see they were flaky and falling out in chunks. I was beyond livid when I noticed my lashes falling off when it hadn't even been 24 hours since getting them done. I messaged Liz and heard no response yet and I requested my money back. This is so unacceptable and I'm very disappointed with the service considering the high class salon this is. This ruined my vacation and I will not be returning. I hope I hear back from Liz soon and get my refund.

I've been getting my lashes done for over 7 years, and thought I would try this business because of…read morethe ratings. My lashes started falling out after the 4th day. My left eyelid got very swollen and red so I called Liz/Owner to let her know what I was experiencing. She told me to just brush them and was basically blowing me off. I called my original lash tech and she indicated that the lashes that Liz put on me were bunches up too much and plugged up my lash follicles. Worst experience I've ever had and Liz was very unprofessional! I would not recommend this business to anyone. I feel Liz is very young and has a long journey ahead of her.

My new lash tech She is very nice and friendly and easy to…read moretalk to, she made me comfortable my first time getting my individual lashes! I am more than satisfied with my service am will be going back for more lash services and also the facial services offered. The chair is so comfy you will fall asleep keep up the good work!!!

got exactly what I asked for ! Tink is amazing she does a great job on my lashes, reasonable prices…read moreand she's through with her work very kind I recommend her 100%.

Chloe did my brows and she is the truth. She's so sweet and gentle. Honey you gone have to make an…read moreappointment to talks yo me. I highly recommend for great service. Very cute location. Honestly everyone was super nice. Please go check out Chloe for your brows. Her ig is browutiful_ for booking. She's a beast

My very first massage and it was wonderful. I went for a sciatic massage but ended up getting the…read morefull body with the hot stones and let me tell you she did an amazing job. Pain is not fully gone yet but I'm sure with more visits it will get under control. Highly recommend this place

Omg yesss I definitely recommend 100%. Lauren she is such a sweet, caring and attentive person…read more She will make you feel so comfortable love going to her for my eyelashes and my waxes. I'm definitely not going anywhere else.

First time, Lauren was punctual, friendly, took the time to explain each step as she is working…read more The price was reasonable, the service was above expectation. Cleanliness was great. My brazilian wax was very neat and smooth. Thank you.

I've been here before, and loved the services but the last time the service wasn't very welcoming…read more Had to reschedule, and was given what seemed like attitude because I was asking questions on the reschedule procedure. She also never reach out to me even tho I left voicemails for a callback to reschedule, but still charged me, until I finally connected with her after 3rd time. Unfortunately I will not be back.

Amanda is a phenomenal waxer. She is so detail oriented and doesn't miss a hair. Plus, shes super…read moreclean. She is truly the best in the business. Her policies are clear and fair and her pricing is competitive. On top of being exceptionally skilled, Amanda is kind and friendly. She is so welcoming and has great stories to tell. Talking to her makes you feel at ease and makes the waxing experience as pain free as possible.

I love coming here to get my waxing done. Marissa the owner of the beauty lounge hd is amazing she…read moremakes me feel comfortable every visit.

amazing service my daughter is in a wheelchairthey are very understanding and accommodating…read more highly recommend Marrisa

I booked with Estrella a day before, she had stated that all she would need was my info. This was…read moredone through her instagram messages. I took time off work to get to the appointment on time, drove OVER AN HOUR AND A HALF to get to her, waited in the lobby where she approached me and said she had no appointments for the rest of the day. My heart dropped, I showed her our messages from the day prior and as she scrolled through them she muttered "oh i forgot..". She said that she could not take me that day because she had booked a class for that time slot. It was beyond unprofessional, inconsiderate and upsetting. She said she'd be accommodating but didn't offer times and when I asked about my next available day she seemed hesitant to take me. She later went on to post on her instagram that it was clients duty to assure that their appointments were set and that she would send verification texts, the whole situation just was very unprofessional. I have nothing against her work, just wish it went differently. She later offered a 30$ discount but I am still hesitant to take the offer. Also I am very forgiving and understanding of human error, I know times are busy right now but there was just no way for me to know if I wasn't booked considering all she had asked of me was my information. I never knew she sent verification texts and she was continuing to promote other time slots on her instagram so I assumed my time was booked.

I just joined The Glam Team‼ I'm so happy and feel so BLESSED to work at this AMAZING salon the…read morestaff is very friendly and upbeat with good vibes‼ I can't wait to be booked and busy very soon

She applied all clusters, when I specifically asked for individual extensions and a natural look…read more This additional stress on my natural lashes was damaging. It felt heavy and uncomfortable.