We went to The Lui Bar yesterday, unfortunately it was "full" and we have been advised to leave our number to be called back in 30-40min.
So we went for a quick drink at state of grace, a very cool place just next door.
90 min later we decided to get back there to see where our table was at cause we didn't received any call. The fancy pants there told us to wait 5-10 more minutes.
10 minutes later we finally get to the elevator to the 55 floor.
The premises are nice, the view is stunning.
Many tables are free...
We get to our table and get some menus for the drinks. The cocktail menu is not super clear and comes without price tag.
We waited again a solid 20 minutes until we finally catch a waitress to take our orders.
The drinks came quickly.
So I had a spider dance, interesting flavours but that's about it. I had way better cocktails around Melbourne.
The customer service was simply not existing. The waitress was cute but had no clue how to do her job. What was probably a manager was the most obnoxious person I've seen in a while, it was almost insulting.
If the owner of this bar sees this note, please react! You have a gem and it is ruined by the completely disorganised and overly pretentious team.
The only good point is the view and you can get similar ones in better places. read more