Zero stars if possible. Like the people below, I was also approached by Lifeline, advertised as a…read morecompany taking over Vivint in my local area. As I saw that my neighbor moved forward, so did I. Lifeline in fact was not taking over for my current provider, but instead was poaching customers. Lifeline used my signature for a technician appointment to fill out a contract and credit pull (due to it being a digital signature). In the end, I had my Vivint equipment stolen, Alula equipment (from Lifeline) partially installed, a service contract I didn't agree too, $4000 in equipment I didn't ask for, and more. I am still paying my monthly to Vivint tho my equipment was stolen. Lifeline customer service is unprofessional; if you can even get them to respond on their text service. If you are approached by this vendor, turn the other way, and deny them. If possible, get the representatives information and hope you can report them. These are some top scams they are pulling; don't be one to get scammed. They will also lie to you a lot; just don't listen.

Too bad I cannot give NEGATIVE stars!! This company is a total scam! Richard the field rep for…read moresouth jersey came door to door selling security systems. Stating they could beat our already installed Vivant system. With Vivant we be owned two outdoor cameras, 1 indoor camera and a door bell camera. We switched to lifeline. 1. Their installers did a horrible job installing. They had to come out 3 times to me and my neighbor. 2. They took all of OUR Vivant equipment! Claiming they sent it to Vivant. WE OWNED those camera's 3. They have poor customer service. It's hard to get hold of a live person. 4. They send us a bill for 4 grand for cameras !! Which were supposed to be free because we changed over! Why would we spend 4 grand when we already had a system? 5. We NEVER signed the agreement it is still in my possession. It is nearly impossible to get a live person! DO NOT DO BUSINESS WITH THEM! Especially in south jersey area! I don't know about anywhere else.

absolutely garbage predatory company they do everything they can to make it so you cannot even…read morecancel your own service. Literal trash. Equipment isn't very good. customer service is absolutely terrible. installation, billing and customer service seems all third party.

Terrible service. Had the smart drive stop working less that 6 months into service and instead of…read moresending me a new one I had to send the old one in first in order for them to start any process. I didn't hear anything for weeks and it wasn't until I reached out that they told me it was going to be at least another 2 weeks before the issue was resolved if possible. I opted to have a new one just sent to me and when it arrived (with no instructions) I had to get back on the phone with technical support only to have them not have any record of the replacement but also not know what to do to link up the new smart drive. Meanwhile this whole time I haven't been able to look back on past video of someone damaging my personal property that occurred and would have been able to view had the system been working properly. Nobody took any responsibility and basically said there's nothing more they can do. I can't wait to cancel my service but I'm sure they'll be a hefty fine on top of that! One representative I spoke with said that a customer service representative would be calling me to discuss a refund for the months that the service was not working and I'm still waiting for a call... Do yourself a favor and avoid signing up and go with a company that actually knows what they're doing and puts their clients first! *Per the generic response from my situation below they clearly still don't understand the issue. The issue isn't the fact that the smart drive stopped working (however that's what it originated from). The issue is the poor level of service in which it was handled and the fact that nobody ever took ownership of the problem and was willing to give any type of refund or discount or anything to help make it right! Again, avoid Vivint if it wasn't clear enough already.

My Husband decided to run for the office of Trustee, for the Albany County District 1 School Board…read morethis election year, and he was advised to set up a Website and Facebook page. Since neither of us have extensive computer skills, we turned to Win Dias at AVLP for assistance. He has previously done repair work for our Office network and we were very pleased! His skills, knowledge and advice were priceless in our efforts to set up all the media tools that helped with his candidate profile, platform information and donations. Win handled all our needs in record time and with excellent proficiency. If you want a computer job done well and in a timely manner, don't waste your time calling around, just call AVLP Computers and IT Services.

AVLP has designed a brand new website for our company. Win took pictures, videos of our store and…read moresales yard and made them into a beautiful and modern website for the business. The site works great on PC, Mac and also mobile phones. He also integrated social media and made YouTube page for the business. AVLP also set up security cameras for your Yard, office networks, upgraded our PCs and Macs. Great service! Absolutely recommended.

Very good service technicians, good product used. Good response to problems and very nice people…read moreto deal with.

After a storm took out our Starlink Gen 1 satellite, Next Step came out same day to assess and fix…read morethe issue. Starlink then upgraded us to a Gen 2 and we got the same great service from our installer. Good value with great service.

Quick, fair and capable. It was a Saturday morning and he was there in minutes…read more Lost the keys to my RV outside compartments... no big deal... He was done before I could pull my wallet out.

I just moved in from out of town and needed a locksmith to come out and change all my locks. John…read morecame out and made all the changes and gave me spare keys in no time. He even lubricated some of the more sticky locks. I will definitely use JB Locksmith again.