Bluegrass Business Health has moved locations; and I just love their new offices. Everything that I…read morehave seen is very clean and everyone is really nice. I've never had to wait more than 15 minutes anytime I have ever came. Keep up the good work!!!

This place cost me a job! The staff at this facility are rude very unwelcoming. I was late for…read moremy appointment so I had to reschedule. Upon leaving and heading to my job I get a phone call from HR saying I was no longer employed because they were told I refused a drug screen and walked out. I will never go here again. Anyone dealing with these clowns just know they could careless about your job or your wellbeing.

The ladies there were phenomenal when the hubby was having an allergic reaction. So grateful for…read morethe care he received.

Now, an update! My UTI ENDED UP MORE SERIOUS! I had gone to my primary Dod and referred to a…read moreLexington Urologist, soonest appointment was 2 months! Serious issue, called Georgetown Urgent Care again and also talked to the same lady! She said I will see what I can do, in a Friday! She Called BACK! She had an appointment for me The next work day, Monday! All said and done, 3 visits, bloodwork, CT scans, a scope procedure, then the big one! A tumor removed, ALL before my doc could have gotten me a first appointment! All I can say is, Thank You Georgetown Urgent Care and My now favorite APRN Ashley Smith! She went well beyond anything near normal to help with my issue!

I really hoped that with the name change there would come a change in the care...guess that was too…read moremuch to ask. Took wife in around 830 on a Monday night, ER was empty as far as we could hear and see so figured we might get fast care. The 2 nurses that initially took care of her acted like we were bothering them, barely spoke and didn't appear to know anything going on. Couldn't get a line in to draw labs, ended up blowing one vein before having to try 2 more times. Didn't know what meds were given so couldn't answer any questions about how to take meds prescribed for home use. Pregnant nurse physically yanked the EKG leads off my wife, pulling some pads but leaving most. When you're already in pain, even a seemingly easy pull on things can cause pain. Doctor never came past the foot of the bed or touched my wife to see what could be going on. We were in for what she described as immense pain in her chest muscles, doctors call...lets take an x-ray. Since when can you see muscle injuries on a normal x-ray? Even the x-ray tech questioned that but did it anyway. We got more assistance with the meds from CVS than anyone at the hospital. They forget that while they might see things over and over all day long, there are people that haven't had to deal with things before and can be scared or concerned, treat everyone as if they were your loved one dang it. I sure hope that nurses baby gets compassion from someone cause she sure didn't appear to have any.

Something has changed at the lab at Georgetown Community Hospital. For the last 3 years I have…read moregotten labs there every 6 months. I don't know what has changed in the last 6 months but it has not been for the better. It took a while for them to input my labs and it took two of them to find, not all the lab names were the same as my doctor ordered, they no longer appear in my chart and no one can tell me why, one of my labs had to be sent out and it's been almost a week and its still not back. It has never taken this long! My husband had an MRI on his arm and the radiologist missed he had a torn bicep. Luckily he had a good ortho and he caught it when he looked at the MRI. I will no longer be going to Georgetown Hospital. If I need ER services I will use the new Baptist Health ER they are building or I will drive to Lexington. I've given them plenty of chances over the last 5 years and this year they have blown it for our family. I will not accept subpar care or customer service!

Love Whitney Tackett PA. She takes time to understand you and your health journey. Time to…read moreschedule is very reasonable.

A bit over a year ago, I had planned to bring my child to a specific pediatrician in Lexington…read more Well, my baby was born a month earlier than expected, the day before I planned to visit the pediatrician. While at the hospital, I had to pick an on-call pediatrician from one of two places in Georgetown to come examine the baby. After having a sour experience with the other office, I choose Bluegrass Pediatrics. I met Dr. Knight that evening at Georgetown Hospital and liked him so much that we decided to stick with him at Bluegrass Pediatrics instead of the pediatrician in Lexington that I had originally planned to see. I'm glad we did. Dr. Knight has given us the best care, always listening to us -- even if he didn't agree with us. The staff members at Bluegrass Pediatrics itself are very friendly and polite. They are also quick to get us in for an appointment within the same or next day as needed.... and have a pediatrician available for phone calls when office hours are closed. The office may not be bright and flashy, but don't let that fool you. (They are also a family practice, it's not just for kids -- so your kids can go here for their entire lives!) There is also a separate sick and well area, although you have to walk through the sick area to get to the front desk/doctor anyway. Sadly, we are not currently patients at Bluegrass Pediatrics as of this month because of a change in insurance. It is a bit frustrating (especially as we had a medical need for our child recently), but it is what it is. I'm still thankful for the care my son received here. Highly recommend.

took care of me right away , very friendly, got me in and out quick, definitely way better and fast…read morethen Georgetown community hospital it's like the doctors want to be there

My husband has cancer. After Chemotherapy they put in a port because his veins are shot. Every…read moresingle time he goes there they don't use it for blood draws. I have asked them to, he has asked them to, they refuse. Always some excuse. I don't know whether they don't know how or what but someone should know. Today the nurse lied to my face and told me EMS put in the IV catheter when they did not. He even has a bracelet for it right where she put the IV! When I complained she told me I was verbally abusive and she would call security. I'm done with this place. I'll find him new doctors if I have to! Also six months after I paid an invoice they billed me again for another 70 saying I didn't pay enough! Worst place ever!

Best experience I've had with a healthcare provider in years. Booking was easy and timely. Very…read moreeasy to get an appointment scheduled, or someone on the phone outside of appointments with any questions. Staff were courteous and helpful. At the appointments I've had I did not feel rushed, and I was treated with respect, and consideration. Referrals to specialists also went well. Can't recommend enough.

Absolutely horrible medical group. Took over 3 months to get an appointment for a new primary care…read moredoctor. These people never bothered to get my records from the previous

Staff are blatantly rude and act as if they hate their job. They are cold and make you very aware…read morethey do not like their job and do not want to be bothered taking care of you. It is obvious that the administration allows this behavior because I have never experienced it anywhere else and I've lived in multiple different states. I have never in the 65 years I've been alive been to a hospital that had staff that acted this way. In all honesty I never believed that this behavior could exist in a hospital because I have never seen it exhibited even though I am from a major crime filled city.

Modern, sleek design…read more Could be a bit cleaner They have friendly staff, very accomodating & professional They have a service that provides transportation from the Hospital to your home James is an excellent driver and conversationalist Very good place to heal & recover