I was running a fever and came to St. E urgent care on a Sunday when all other urgent cares were…read moreclosed. It was clean and really bright and airy. Paperwork was a breeze and I only waited around 10 minutes before I was in. I was THOROUGHLY tested and treated here. I have been to a few different urgent cares before and some of them write you a script for antibiotics after seeing you for literally 2 minutes (which is SCARY). I got a full exam from a real nurse here and great advice. I was in the exam room for probably 20-30 minutes while they tested everything including my vision! I was thrilled to see this kind of personalized attention. Not to mention how incredibly friendly everyone working here was on a SUNDAY. I'm still in shock. Super nice. Highly recommend. And I got a freaking CARD from them today with a handwritten - hope you're feeling better on it. I'm in love. Hopefully won't have to be back but if you're in a pinch THIS IS YOUR PLACE!

I went in to urgent care today 1/9 after experiencing symptoms extremely common with bronchitis or…read moresome type of upper respiratory infection. I am a self pay patient so it takes alot for me to get myself to a dr. But when I went 4 days with no symptom relief and my mucus turning a bright green I figured I may need an antibiotic. I checked in as normal, I was called back pretty quickly and even though It costs me $150 just to be seen I was at ease to know I would be leaving with some relief. Nurse took my heart rate and bp, and asked about my symptoms. Dr came in and the only follow up question was "are you on birth control?" I said no. Haven't been in years. She then proceededs to do no swabs, no covid test, no bloodwork, no chest xray and tells me i need to go to the emergency room to rule out a clot! we went from zero to 100. Let's not rule out influenza or infectio. But let's make you spend potentially thousands of dollars on a ct scan for a blood clot!! All because I had a stage one elevation in blood pressure. Needless to say, I took my chances and left without going to the er. I think the 4 day embolism would have taken me by now. And left with no medicine or diagnosis!

Thank you!!!!!!!!! Is the first thing I would like to say I'm usually full of of anxiety and very…read morevery nervous going to a new doctor for the first time everyone treated me so kind and made me feel so comfortable, they listened to everything I said and truely should compassion.dr.min is a wonderful doctor I actually hugged him when we were finished with the appointment thanks to all again and God bless I will definitely recommend you all to my family and friends and even strangers if they r in pain, Sincerely Teresa obanion

While I have not seen the doctor yet... I was blindsided by my current Dr. today with their…read moreclosing. I was accommodated extremely well today by the office staff specifically Renee!!!! If the Dr. is even half as well as she was to me... l am sure I will be writing another review!

Third time I've been here to get some Lab work done. The place is always clean, they have always…read moretaken all the precautions due to the pandemic, the most I have had to wait is no more than 15 minutes and that's including signing in, waiting in the lobby and having the blood work completed all in those 15 min. The staff even though they are short handed (You notice because there's only 2 employees that welcome you and they do the blood work as well) are very welcoming, kind and friendly. One of the times I went was because my wife needed some blood work, she is VERY afraid of needles, specially when it comes to blood work since she cant stand the sight of blood so when I was signing us in I informed the lady on front about it and they let me come in with her, hold her hand and stay with her, the employee talked to my wife about random things while doing the blood work to make my wife think about other things instead of the needle in the arm, which helped her a lot. They where very thoughtful. Today I went in and there was a 3rd employee which ended up being a student... They asked me if I wouldn't mind if she was there and if she could do the blood work, which I agreed to and she did a great job! She was very sweet, seemed a little nervous and shaky but who isn't when starting right?! We even had a little conversation about Star Wars thanks to my cap LOL. If you live around the area and need some Lab work, this is the place to go.

They were fast with getting my daughter in and out. They quickly swabbed her throat for strep based…read moreoff of her symptoms. Got a result and we were on our way. I appreciate that. My issues are with the lack of seating inside this location. EVERY patient that was waiting sat at least 1 chair apart. So I wasn't able to sit next to my daughter who we found out had strep. Nobody got up to move or anything. There's no tv, radio, etc... as you wait. So it was very awkward. My main issue is that there are SEVERAL options for my sexual orientation, then there are SEVERAL more options for my pronouns. But for my biracial daughters race I only got to pick 1 option. I told the receptionist that she's black and white. I was told to pick Black since that's what she relates to the most... BUT IT'S NOT. She's being raised by her white mother.. can I get some credit there? If St. E's trying to be so "up with the times". Then why are they still so behind?

I'm incredibly picky about doctors, which makes my confidence in Madeira Family Practice notable. I…read moresee Dr. Messer, my husband sees Dr. Moore, and our twin babies also see Dr. Messer. Dr. Moore is a great doctor, and I like him, but I have a rapport with Dr. Messer. She is thorough, takes the time to understand what is important to you about health and treatment and will do further research if necessary. And she respects my decisions as a parent. She's also a really nice person who I enjoy having a conversation with. The nurses and nurse practitioners are all very solid-- helpful, caring and knowledgeable. I've had questionable experiences with the medical assistants, but it hasn't affected the medical care we've received. Also, the doctors are usually on-time for appointments, and I feel like the staff respects my time.

I honestly used to hate going to the doctor. It's not like I find great pleasure in getting sick…read moreand going to the doctor now, but at least I don't dread it anymore. The ENTIRE staff is great. Starting from the great front desk staff, to the medical assistants that take you back, and of course, the doctors. I've seen 2 doctors (dr. Messer & dr. Sheridan) but I've met them all, and every single one is great. What makes this office great is the fact that the entire staff take the time to really get to know you.