I made my appointment online for a COVID test for me and my daughter. We have Paige as our nurse…read moreassistant, she was very attentive, helpful and have a very positive demeanor considering it's a Sunday. She seemed efficient doing her job, but at the same time she was able to be personable and made small talks during the visit. We have an 11:30 and 12:00 appointments, we were seen right away, there's no waiting. However, we have to wait for the NP for a little while due to the clinic have more patients than normal. I will definitely recommend this place for your care specially during the weekend when your regular PCP's office is close. This clinic also offers flu shots, and other shots, sports physical, etc. It's best if you go online to see what services it offers and make an appointment through their website to avoid the walk-in waiting time.

My son had a 5:20 appointment- we walk up and there's not a soul to be seen. At 5:45 I knocked on…read morethe door that I assume goes back to the waiting room, no one was there either. I tried calling, and it just rang and rang at the front desk, but I was hoping it would attract a worker. At 5 o'clock we left, and I was infuriated. The disrespect for my time, like it isn't valuable, is a joke.

They have moved to 210 Thomas Moore Parkway. It is in a much more luxurious and expansive space. I…read morerecommend Kristin for acupuncture. She knows her craft well and truly cares about her patients.

We were there today and had a great experience with ER staff. They were caring and accurate. Nice…read morepeople! They were busy and cool under pressure!

I cant tell you how many times ive had the unfortunate luck to be admitted to St E (Florence and…read moreEdgewood) 3 years ago I went in to the ER with an extremely swollen belly, they checked my medical history and I had no previous health conditions. No labs, no imaging they just sent me home with laxatives telling me it was just constipation (even though I was having no issues going) I went in a month later still swollen and in pain, again "just constipation" 3 weeks later I came in vomitting blood, they finally did actual medical work and I had a hgb of 4.3, ended up in ICU. 15lbs of fluid drained from my stomach, 7 blood transfusions, 17 bleeding varices banded in my esophagus. Turns out that constipation was end stage cirrhosis caused by autoimmune diseases. I almost died. Ive been admitted here several times since and everytime is a nightmare (im not going by choice, its just distance) I ended up with Steven's Johnson syndrome painful blisters all over my body and I asked for pain relief (one time and calmly) the dr came in and said "your pain isn't my problem" I was waiting to be transferred to icu. Another visit for a GI bleed and uncontrollably vomitting and intense pain. I again asked politely and one time for pain relief. The dr opened my door, stood in the door way and YELLED at me "im not giving you narcotics!!!" Accused me of drug seeking even though he seemed to be the one out on control and unhinged. Another visit a nurse yelled at me and slammed her hand on the desk bc I asked for promethazine instead of zofran bc the zofran wasn't working. It was ordered for me, she just didnt want to have to dilute it. I was never a drinker and ive never done drugs. Im merely trying to survive this horrible disease while waiting on a transplant. The drs and nurses here are incompetent, violent and reckless. They dont care. If you are a health care worker you should be aware of the fact that you are caring for patients who are going through the scariest times of their lives. I now have medical ptsd. As long as I am stable enough to go further I will never, never willingly go to any st. Elizabeth hospital again. Do not send your loved ones here, I cant say Cincinnati is tons better but it sure beats St. Hellizabeth.

I went in because I have sprained or broken my ankle. Their website indicated that they do x-rays…read morehere. They don't. So you wait to get a referral to go to the hospital and get x-rays. I thought that these places were designed to keep people out of hospitals so that ER could address real emergencies. A waste of 40 minutes. Plus the front desk attendant had zero interpersonal skills.

I went in on a Sunday for a UTI that I couldn't stand for a moment longer. First walking in, the…read morereceptionist was very kind and respectful. They had me fill out paper work and I did registration over the phone with a link, which was convenient. I got taken back quickly and the staff got my vitals right away. The PA was truly amazing. Got me taken care of quickly. I was very impressed. I'm so thankful for being able to be seen at this urgent care and the staff was awesome. The place is small and clean but I feel needs updated chairs and walls repainted but those are minor things that honestly don't matter as long as the care was amazing. Give this place a try!

Like many Americans, I took a short hiatus from regular visits to the doctor during the pandemic…read more Couple that with transferring all of my medical records from out of state, and you can definitely say that I was a little apprehensive about my first visit in more than two years. All of those fears quickly went away, however, after my experience at this St. Elizabeth location! I scheduled an appointment online through their website, and was able to make it about two weeks in advance. I didn't have a MyChart account prior to my appointment, so the nurse that checked me in helped me set up my account in-person, and even walked me through how to make future appointments! My actual exam was with Dr. Trumble, and she was fabulous. So kind and knowledgable - exactly what you'd want from a doctor. The entire facility looks brand new - everything was clean and updated. I asked one of the nurses how long they'd been in this location, and she said it opened shortly before the pandemic. Next door to the primary care center, they also have a lab center. I bopped over here on a separate morning to complete some bloodwork, and was so surprised that they had me in and out in 10 minutes! You don't even need an appointment. Everyone that I interacted with at both of these experiences was incredibly friendly and helpful - I don't think I'll seek medical treatment anywhere else as long as I'm living in NKY!

I have to take my mom here alot and they are so nice and patient with her. Our healthcare workers…read morenever get kudos for what they do. They deserve it