Sexist doctor. My experience with him was a long time ago but it still hurts me to remember it. I…read morewent in as a teenager for dizziness and a ringing in my ears. It was clear he did not believe me. It was so clear he did not believe me that he literally told me that he "could tell if I was lying" while performing tests to see if I get vertigo from movement. He acted shocked and entirely unprofessional whe I listed my medication, including an adhd medicine. I left crying and untreated. I eventually had to go to another doctor who took a scan of my head and found the issues that were causing my symptoms. If I had let Seftel make me believe that I was a liar or overreacting I would not have gotten the proper treatment I needed. If you are taking your daughters to the doctor, or if you are a young woman, please do not go to a doctor who will disbelieve you simply because of your gender. I will always remember this experience and have used it as a reminder that doctors are not always right and that I deserve respect in a medical environment, because I pay way too much to go to a doctor who just brushes me off because I am a woman. I hope others have had better experiences.

My son had a referal to see Seftel due to a Reoccurring problem that casued a visit to a ER in…read moreAlaska while on vacation. He drove 7 hours to make his appointment on time only to have to wait 30/40 min passt his appointment time. It wasn't until my son amde a post on FB that they the office staff came up an told him he would be next. The doctor never once checked his throat and told him NO BIG DEAL to worry about next time it flares up to come see him.

Not impressed. He…read moremisdiagnosed my condition, and failed to address the problem I went to see him for in the first place. (Did you know it will cost you $400 for him to shove a tube in your nose to look around? Come prepared with good insurance!) He only gets the second star because the facilities were top-notch, and the hearing test assuaged my concerns.

For me it has always been a matter of life and breath. I have been a chronic Sinusitis patient for…read moremany years fighting numerous infections and being treated with antibiotics and Prednisone. Approximately 9-10 years ago I made an appointment with Dr. Spilman with the Santa Cruz Ear Nose and Throat Medical Group. He was the first doctor to culture my sinuses and discovered a bacteria "Pseudomonas". Pseudomonas is a bacteria notorious for its resistance to most antibiotics. Dr. Spilman has been diligent, persistent, and tenacious in tackling and fighting this bacteria. He has developed a treatment that I get every 6 weeks. This bacteria has been maintained and I am now free and clear of Pseudomonas. Dr. Spilman has given me a life that I can now, once again, breathe and enjoy. Thank you Dr. Spilman, you are truly a miracle in my life and my hero. Thank you for your determination, tenacity and never giving up on me. It has been a long fight and you are a winner. I can't imagine that anyone could have a more wonderful doctor than the one you have been to me. There are so many words I could try to say to you to let you and everyone know how much you mean to me, but the most important feeling are...thank you for all your care. I appreciate you with all my heart and breath. You never gave up. Thank you again! Your faithful and grateful patient- Barbara L.

After a hospital stay for neck pain and mobility issues, my mom was admitted to Manresa for rehab…read moreand stayed about a month and a half. We couldn't be happier with the experience. The staff was professional, caring, and attentive, helping her make steady progress with her walking and overall recovery. Thanks to their support, she's now back home and doing much better. Highly recommend Manresa for anyone needing quality rehabilitation care."

Manresa is a small health care facility which is one of the best. Patient care is a top priority…read moredone with respect and dignity.The CNA's have the toughest job on a daily basis. They do their work patiently in a comforting manner and with a smile. Next up are the PT's and OT's who specialize their services to get their patients back up to an improved life style. It was my good fortune to have such competent help. The kitchen team is another great asset. Besides handling the demand for three daily meals they accommodate special requests whenever possible. The cleaning crew is outstanding. They keep the facility spotless all the time. A High 5 for all of them. In my case management was the weak link. Communication in a timely manner was sorely lacking. There is room for improvement. Would I come back here? Yes, because of the caring staff who do all the daily work with patience and a smile. I wish all of them well and good health. Inge

This physician has been our family doctor for many years. I have never met an expert in so many…read moreareas that is equally compassionate and patient. He demonstrates his expertise in a holistic way: diet, exercise, relationships, medications, surgeries, etc. I think he's brilliant and very human. In addition I am profoundly grateful that he communicates with the whole care team for the patient. For example, if you need cardio care, he coordinates the data and consults with the other physicians and gives you as much time as you need to understand your options and your diagnoses. This is critical when you're at a juncture between several experts and doctors. He's a real mensch.

Dr. Cortes is such a good docter. I recommend Dr. Cortes without hesitation. I have been his…read morepatient for a few years now and I really like him. He really listens, I never feel rushed, I never feel judged, and Dr. Cortes is very friendly and really cute! ( And happily married.) He is always concerned with my health and well-being. Dr. Cortes has always been successful with my diagnosis and treatment, but he avoids pilling on the meds... And he really likes my little dog!! I hope Dr. Cortes stays in Santa Cruz for a long, long time. Thank you, A very appreciative patient.

I had had radiation and chemotherapy treatment for tongue cancer. I consulted with Katie Hoops of…read moreMonterey Bay Speech Therapy to get a second opinion on my swallow and jaw exercises. Ms. Hoops was very helpful and explained the reason for my exercises as well as emphasizing the importance of my continuing the exercises on a long-term basis. I have heeded her advice. While in consultation with Ms, Hoops I also learned that she had experience working with deaf children. My family had been haranguing me for years to get my hearing tested and the results concluded that I had moderate hearing loss, but not sufficient loss for a hearing aid. However, I was not fully informed of the consequences of my hearing loss or provided an explanation of my testing chart. I made an appointment with Ms Hoops to go over the results of the test, I brought in my charts (which were greek to me) and she explained the test results, informed me of the sounds that are now difficult for me to hear and gave me suggestions regarding "training" family members and friends about how best to ensure that I hear their words. I am very happy to have found Ms. Hoops and Monterey Bay Speech Therapy.

My son currently attends this location for "speech therapy". However since December of 2025 i have…read morerequested a call back from the general manager, JAMIE ,regarding concerns I have as a parent & have been continuously over looked. Again I received a call that my son's therapist will be leaving the practice & in the meantime no times are available except 3pm on Wednesdays (they have his availability & know 3pm on Wednesdays would not work). Since February of 2026, his doctors have requested he receive an additional session be added since my son is non-verbal & every time I have followed up the response is "availability must remain open for other patients". CLARISSA, the scheduling "manager" who is very passive, informed me if i did not want to schedule my son for an incoming therapist in August (WE ARE IN APRIL) then i am more than welcome to have him discharged. Mind you, we drive an hour to take him to be able to receive this support & multiple times we have arrived & there is no therapist for him, or the session was "canceled". The lack of communication & opportunity for a child is extremely sad. 0/5 stars

Came in for a follow up type of visit and it went pretty smooth. The office looked well kept, and…read morecheck in didn't take long at all. I didn't sit too long before a nurse or assistant called me back and asked questions about how I've been feeling. They looked through my chart and double checked some things which I found reassuring. When the doctor joined, they had already read through the notes and started by asking what had changed since the last visit. They were calm and straightforward, asked a few extra questions and examined me with care. They explained their thoughts without making it too complicated, and also asked if I was doing ok with the current plan. I liked that they didn't try to push too many things at once. They mentioned what I could monitor going forward and asked how I felt about what we discussed. Before I left, I was given some written info and told what signs to watch out for. Felt like a well handled visit and I had no major issues.

All she does is create referrals, and does no follow up...just a horrible doctor. How do these…read morepeople even get into Medical School.? I do not recommend.

My husband started seeing Eileen Domaloag in June of 2024 after having a stroke. She was very…read moreattentIve to his needs for speech as well as his memory issues when working with him. He is currently working with Christina Ceja. The Office staff is friendly and very helpful in meeting our need for appointment times. they work with Medicare patients. We have and will continue to recommend SVSP for speech needs.

Very helpful staff and speech therapist, nothing but positive vibes and patience. Would highly…read morerecommend.

Dr. Hinton and her staff are the absolute best. Their detail to customer service and individual…read morecare and the attention they give to each and every patient​ deserves recognition. I am grateful that I am in their care.

Unfortunately, this office does not provide tools/equipment for Cochlear Implant patient. Bummer!read more