Very good business! I'm impressed! I was able to get in for a hearing test the day I called, and…read moreJoe got me started right away Eve though I was early. The test was very clear and simple, and gave informative results. Joe took his time explaining my issues and my options. No hard-selling at all- Joe realizes that his products sell themselves. And he knows a lot about the physiology of hearing and hearing-related issues. I would absolutely recommend Octave to anyone

Joe was caring, informative, professional, and efficient! I plan to replace my hearing aids here…read morewhen I'm medically cleared for them.

I've been going to Ganesh for nearly 10 years and can't say enough about his excellent work. I'm 66…read moreand have had a severe to profound nerve loss since I was 24. Over four decades I've seen a number of ENTs, audiologists and hearing aid providers. Ganesh tops them all. I've experienced the tremendous progress in aid technology. Forty years ago, audiologists, with nary a computer in the room, would tweak the old analog aids with a tiny screwdriver. Aids today can be fitted far more precisely, but that also requires a knowledgeable, skilled provider who understands how to customize that power and is willing to take the time to get the best fit. In all this, Ganesh is amazing. When I got my first set of aids from him, I heard sounds I hadn't in years. So, yes, five stars!

Amazing expertise and warm professional care, I took my Mom after a horrible experience at Stanford…read moreand Dr Ganesh treated her as if she was a VIP. Wonderful care, amazing technology and expertise, we never had that experience at Stanford Medical Center. Highly recommended-- wonderful Doctor!

Stellar care by Jenna W., NP and Debbie B., NP I can't…read moreforget the wheelchair driving service by Kim. A fantastic place)).

If what you need is just to come in, get plugged in, receive treatment and go home, then no…read morecomplaints. They do that efficiently which the occasional issue with scheduling. If you have any complications, or really interact on anything out of the ordinary, they aren't interested. Not sure if they are understaffed, undertrained or just don't care about it much. But if you need additional care, might as well just go to the ER.

I loved this place for my weekly IV while at MCW until I took off my bandage to see a massive…read morehematoma at my IV site. It's currently still going down and it's been 4 or 5 days. I have never had anything like it from an IV. It was really raised and quite painful to the touch for the first two days and luckily gone down significantly but it is what it is. Other than that, pricing is great.

Jamie helped us during Covid. She came to our house few times and did some IV drips of vit. C and…read moregluthatione for my partner and I. I am glad she went ahead and opened her own medical spa. She is former CHOMPS ICU nurse, can be totally trusted with her skills.

When I called to book an appointment, I specifically stated that I have keratoconus, wear scleral…read morelenses, and was over due for contact lenses prescription update. I asked see someone who specializes in Keratoconus and Scleral lenses. I was told that would be possible. I arrive for my appointment and first thing is they make it abundantly clear (with tacky printed paper signs) that they DO NOT see patients without a co-pay. Receptionist was rude, but hey low wages and $6 gas, I get it. But at least get some professional signs. I forgot my wallet and was informed they don't see patients without a co-pay. Period. They don't take any form of digital payments. I was able to use my digital credit card's virtual card number for the $50 copay. I sat down and waited and waited min for my appointment. They had no problem giving plenty of attention to the vendors who came in after me. Two vendors were led back to see their physicians without haste and both appeared to come in unannounced. I finally get called back, with no apology for any delays. I've been treated better in a line at a night club. After initial question were gathered, I was informed that I was only scheduled for a basic eye exam and NOT anything related to getting my prescription updated (even though I specifically stated that when I called), I would have to come back and spend ANOTHER $50 to see a different doctor who does not specialize in Keratoconus, but handles prescriptions. Both of my previous experiences at optometrist both doctors who specialized in my eye disease were able to examine my eyes AND fit my scleral lens prescription. Here it seems they want to milk you for all they can, so book you for 2 separate appointments. They did cancel my appointment, but I wasted my time taking off work and going here to sit around in a waiting room with 1 bar of cell service. Avoid. The customer service is awful. They do a great job at making you feel like a number. But that's what you get in America where our healthcare is a luxury to be rationed. If you are going to rob people for co-pays at least get some decent wifi so we can browse the internet while we wait patiently for our rationed health care. Trust the one star reviews, Waste of time and overly expensive with bad attitudes. Go else where.

I'm in line for cataract surgery. I was given two appointments pre procedure. I was notified one…read morewas cancelled. I should call to reschedule. I called. was transferred, was transferred again and was transferred a third time where I got a voicemail that said they would call back. They never did. I've gone through this process four times and I am not any closer to getting my appointment rescheduled. HELP

Dr. Block is such a nice man, as is the front desk and the rest of the staff, who are so nice and…read morefriendly. The place is very clean as well. Chase is the person who gave me my hearing test; he has a great personality. Did I wait in the room where they put you by yourself to wait for Dr. Block? Yes, I did wait for a bit, but it's easy to deal with that if you have your phone with you. I just turned off the volume and played games on my phone while waiting. Was it worth it? Yes, I feel that the wait was worth it. I'll go back in 2 weeks. I really like this place.

Dr Block is one of the best doctors I have seen for ear issues. That being said, his office staff…read moreare either incompetent or lazy. It's almost impossible to get an appointment with Dr Block without waiting weeks yet the staff refuse to keep cancellation list. COME INTO THE 21st CENTURY LADIES. I have had multiple discussions with them and they say they have never done it therefore they never will. It would be such a basic thing to help patients - but they clearly aren't concerned with helping patients. I have mentioned it to Dr Block who stated just call them and ask them to add you to the schedule but they always refuse. He seems almost afraid or intimidated by his own staff. So if you manage to get an appointment you will have good care by the doctor (you might wait a really long time like some other patients have mentioned here).

This is a great medical office. It's very professional, clean and friendly. Alayna was my…read moretechnician and she was fabulous. She was gentle and positive, making the procedure almost enjoyable! I highly recommend this breast care center.

This was my first time here, highly recommend, Evelyn my tech. She…read more was super helpful, kind, patient, and I asked a lot of silly question, she said that's ok to ask. The process didn't hurt a bit. Doctor was also very nice and informative. I will definitely refer people to come here, they have the newest machines, all Is fine.

Dr. Ganeles is in the upper echelon. One of the finest doctors I've ever known. Detail oriented,…read moredeep researcher, exhaustively thorough. Vastly experienced. I hope you never need an oncologist, but if you do, she's the best. She has moved to her own office now. "Personalized Oncology Care of Monterey Bay" medicine redefined. 700 Cass St. Monterey, Ca 93940 T (831)920-3222 F (831)920-3245 E dr.ganeles@gmail.com PersonalizedOncologyCareMontereyBay.com

Went to Dr Ganeles in 2022 after being diagnosed with stage 4 MBC. She was straightforward and…read morecaring from the beginning. Her treatment recommendation took my tumor from 2.8 cm to gone in 6 months. She is your advocate every step of the way. She follows the whole patient not just the cancer. I don't mind waiting for her as when you do see her, she will spend as much time as you need answering questions and supporting both my husband and me throughout this journey. Her staff is great. They make it easy to make appointments, return calls timely and get the meds I need. Wonderful experience considering the circumstances. She is the best.