Absolutely love this place! The layout makes it very easy to find things , Workers are amazing/…read morehelpful and there's a HUGE variety of options! New favorite spot for sure!

Fantastic selection. Friendly staff. The wall of whiskey is amazing and local-ish beer selections…read morewere great.

My husband and I visit Total Wine and More in Pensacola to pick up alcohol for our daughters…read morewedding. We had some questions and were directed to STEPHANIE who was absolutely amazing at helping us with our wine and liquor selections as well as how much would be needed per the number of guest in our price range. GRANT helped is check out and even though it was ALOT he made the transaction very smooth and fast. STEPHANIE even helped is load everything into our car. If you have a wedding or event coming up please make an appointment (we did not know that was a thing) and let the excellent staff at Total Wine and more help you with your selections.

One of the worst retail service experiences I've had in a long time…read more Total Wine clearly prides itself on having endless shelves, but apparently not enough staff who care to help customers. I stood on the sales floor for **a full ten minutes**--not browsing, not wandering--clearly waiting for assistance. Multiple employees walked right past me, made eye contact, and still didn't bother to ask if I needed help. This wasn't a busy rush. This wasn't understaffed chaos. This was pure indifference. When you're selling products that customers often *need guidance on*, ignoring them is unacceptable. The attitude here felt like: *figure it out yourself or don't bother us.* If I wanted to be treated like an inconvenience, I'd shop online--at least then I wouldn't be actively ignored in person. For a store that markets itself as knowledgeable and customer-focused, the service was shockingly poor. Ten minutes of standing there with no acknowledgment is not just bad service--it's disrespectful. I won't be wasting my time here again when there are plenty of places that actually value their customers.

Quite possibly the best whiskey selection I've seen across the country. Excellent barrel/store…read morepicks.

Great store picks. Great people to work with! I like that they had samples to taste.read more

Would love to know when the store is open. I've driven 20 miles to it twice--once at 3:00 on a…read moreFriday and once at noon on a Monday--and both times it was closed. Tried calling to find out its real hours, and their cell phone isn't working. My rating is based solely on that. Would love to support this small business. Just wish they'd let me!

A bit pricey like everywhere else, guy behind the counter was the highlight my vacationread more

Much better prices and great selections overall than other local liquor outlets due to it being a…read morestate controlled store. In fact a lot of the other stores buy from them and resell with their markup. They have a huge bourbon and rye section but still are missing Angels Envy and Blanton's. Visit maybe once every four months and store is clean, organized and in a good location. Highly recommend.

Great selection, and a wonderful staff with fabulous customer service! The prices are way better…read morethan privately owned stores!

Wonderful experience wine tasting! $10 for 10 wine samples every Friday from 5-7pm. The sommeliers…read morewere great and gave us plenty of information about each wine. The outdoor area to taste in is very cute and feels less like a "stuffy" wine tasting and much more of a hanging out in a friend's (really nice) backyard. Great way to spend a Friday evening! Plus they have free bread :).

Great knowledgeable staff. The help I received was so knowledgeable that I found out he was going…read moreto teach a wine course for the University of West Florida. I enquired about the course and he said that they would taste wine in class and discuss the differences in varietals. The class has to pay for the wine, but it is offered at cost. Distributors would help with the cost.

Docs has Great service and reasonable prices. With a good selection of vodka on variety of sizesread more

This liquor store is not just a liquor store. When you walk inside there are some steps that go…read moredown to a lower level where there is a deli & a bar! Lol The liquor store up top has the average liquor stocked on the shelves, however the wine section didn't have very much of anything except wino wines. Which is odd, considering it's right across the street from the court house & I'm pretty sure that's the last place a wino would want to panhandle drunkidy. Stocking more quality vino would be fully appreciated since my family just moved to the area. Hint, hint ;) The most surprising thing was the place was filled with yummy smells of hot pastrami sandwiches! The ladies that work there were also making all the deli sandwiches. They told us they make the best sandwiches around & by the smell of the place, they were very convincing. I went in for wine & came out wanting a hot pastrami on Rye with mustard :)... We haven't tried the bar downstairs yet either but when we go back for the Pastrami, we fully intend to throw back a few to wash it all down. ATM inside. Will return.

High-end, clean, and well stocked! Did not see Buffalo trace on their shelf and was told they kept…read moreit behind the counter. There was a limit one per person, and it was going fast.

This is the best liquor store near us. They have a great selection & the best prices…read more However, the service here is not always great. On our last visit, we wanted to try samples & the "masked human" kept running away claiming they had other things to do. So we didn't get a chance to try but one thing. Shameful. This location is at the corner of Bayou boulevard & 9th ave across from the emergency room at the hospital of death. Can't get in or out unless you want to die. It's really like Russian roulette. You got 2 options. Choose wisely. Enter/exit at your own risk.

Located right on the Alabama - Florida line, Flora-Bama Liquor & Lotto is a quick stop for almost…read moreany choice of party and personal beverages. Since Alabama still has no lottery this is the closest place we have for the Florida Lottery, Powerball & Mega Millions, etc. They have a wide selection of liquor, beer, and wine with a nice craft beer section, mixers, and libation extras. Of course, the taxes on alcohol in Alabama are higher so there are also some of the best prices in the general area. Bottom line: Flora-Bama Liquor & Lotto has got practically alcohol and more plus a nice RUM selection. My kinda place! Facebook: https://www.facebook.com/florabamaliquorlotto Website: https://www.florabamaliquorlotto.com/

Mary and Maureen are TOP NOTCH ladies. Those young ladies took amazing care of myself and my…read moredaughter. I wanted to make her 21st birthday memorable and they helped make it special. I HIGHLY RECOMMEND making the stop by Flora-Bama Liquor & Lotto so you can meet these sweet folks! - mom & daughter