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    The Licensing Company

    2.7 (16 reviews)
    Open • 8:30 am - 5:00 pm

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    Registry Express - Take a number

    Registry Express

    (19 reviews)

    Horrible woman behind the counter, who seems to be a sociopath, with zero empathy for customers…read more Should never be allowed to work in a customer-facing job. She thinks that customers are a nuisance and if her eyes behind her little glasses could spit fire, I think she would do so. I am never going back there, and the sad thing is that this lack of service could easily be avoided. I went to the Marda Loop Registry and everyone there is very kind and helpful.

    Heads up for anyone booking a drivers' exam, the online portal for drivers' license bookings says…read moreto arrive 30min before the test, with the earliest slot being 9:00, but the registry opens at 9:00. I arrived at 8:30am for my 9:00am slot. The email you get emphasizes the importance of punctuality. By following this direction, I was apparently needlessly early. Staff got there around 8:45, which was fine, but I think either the email or booking system needs to be adjusted--for example, the first slot could be placed at 9:15 or 9:30. This would probably be better for staff too. This created a sense of confusion before the test (wondering if they had received my booking or the test would make me late getting back to work), and also wasted my friend's time who had taken the time to get up early and come with me. I also got hit with an extra charge for using my credit card when renewing my registration on an earlier day. Staff/examiners are overall polite. I've lived in provinces where the registries are not privatized, and have found the service to be more organized with more transparent pricing.

    A-Plus Registry Services

    A-Plus Registry Services

    (20 reviews)

    Attention: Business Owner!!…read more This is Jacob Tremblay. I was in last week to get some registrations done and seen two clerks literally being very unprofessional, fighting and screaming at each other in front of everyone. One of them I believe is the supervisor or manager there since I have dealt with her previously, (She is tall, short hair and wears glasses). The other one I believe could be new she had long blond hair. It was an actual "cat fight" in this business place. There was a lady that came in from the back room and said something to both of them. I just wanted to mention this was a very poor side of professionalism on both their ends. Dear Business owner: Please make sure you have the right people representing your business. I have seen different kinds of business and government places, therefore, I can say I have enough experience to allow myself to deliver this important and sensitive matter to yourself. At last, I would like to mention that the service at A Plus Registry is indeed good and this is just a piece of information to the Business Owner. If you have any questions please do not hesitate to contact me at Jtremblay979@gmail.com Thank you, Yours Sincerely.

    REALLY slow.. 40 minutes before they called my number, then the clerk walked away, and didn't come…read moreback. Other employees were unfriendly and impatient.. complete overall inefficiency. So I left in utter frustration, and went up to Crowfoot Plates, where I had a seamless (and friendly) experience.. I was in and out of Crowfoot in 16 minutes, and that was with a line up!

    AMA - Alberta Motor Association - Assorted maps

    AMA - Alberta Motor Association

    (6 reviews)

    If I could give no stars I would! I have had a terrible experience with AMA. First, my home…read moreinsurance went up $800 because "the weather in the area". Then, I had someone from the branch leave me a voicemail saying they cancelled the renewal policy (it was not cancelled), so I had to call the general line, wait 1.5 hours and finally get it cancelled. Then they tell me the pre-month payment taken out will be refunded less their 5% service fee. I would not recommend them and will never go back even if their insurance quote is lower.

    Unlike the other reviews, my experiences have been nothing but positive. I have to admit that I…read morehaven't booked travel through A.M.A, but have obtained information about travel from them years ago. They give out free maps to members if your old school, or just like to look at the "Whole Picture" when planning a road trip. I don't use them for insurance either. What I do have is piece of mind when driving. I did use them to install a new battery in my son's car. They have a mobile battery service and don't charge you for an installation. I find that If you have the A.M.A app, you can have a battery install started within the app. I also use them for registering my vehicles, and for drivers license renewals. Also they offer driving school, and drivers testing exams. (Learners class 7, and drivers class 5). Overall, the service is professional, and the wait times if there are any go relatively quick. Been using them for years, and will continue to do so.

    Shawnessy Licence & Registry

    Shawnessy Licence & Registry

    (30 reviews)

    Unbelievable! I'm a senior and I phoned and asked if I could receive the senior discount refund on…read morea change of car from a dealership. They said yes, just bring in the receipt to get the 25% discount which is $5. I came in with my licence, receipt insurance and stood in line. A woman came through the line (Elaine) and asked everybody what they wanted and when she came, I told her and she said ok just show the person at the till everything: receipts, drivers, license, insurance. And I waited in line some more and came to a person at the till and she said she wanted to double check if they would be able to give me the $5 seniors discount. I man came out and he said that I would have to go all the way to Cochrane 56 km one way -112 km total,(where the dealership was) since they would be out $5 and Cochrane deals with their own registry. They didn't want to be out the $5, (even though I explained again I called first and also that the woman who talked to the lineup said just show them all the paperwork at the till). The man left and said he would look for the woman (Elaine). I suspect he wanted to give her a heads up that they weren't going to give me the $5 seniors discount, so that when I saw her she was prepared. Then when I saw her she changed her story - denied what she said earlier and changed it to 'I told you they would decide at the till'. All this to save the inconvenience of giving me the discount (after I was told I would get it). This is beyond believable, that for $5 which I was entitled to they would treat a senior this way. I'm going to go to another registry close by (with higher customer service ratings) and I bet anything they will give me the $5 discount.

    1 star is too much for what I experienced today. Worst service ever. I ordered my license plate two…read moremonths ago, but it was never processed. There was no communication, no follow-up, and no responsibility taken. Completely unacceptable and unprofessional."

    The Licensing Company - registrationservices - Updated September 2026

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