Coming up to Missouri for my cousin's wedding, we needed to find accommodations. Since this was my…read morewife's first visit to the state/area, we decided to go with this place since it seemed nicer than some of the other lodging options. We enjoyed the hotel's proximity to the river and main area of downtown. Plus, having a casino attached to hotel was a bonus. We arrived about 45 minutes prior to check in, but the hotel receptionist did not hesitate to allow us to check in early. Unbeknownst to us, our hotel room was upgraded to a Roulette King room. Our room was located in the 5th floor at the very end of the hall. So there was no constant foot traffic around our room which was nice. The room itself was spacious. I don't think I ever stayed in hotel room that had a six person dining room table in it! We had a nice view of the river as well. The room also came with two TVs. My wife and I did a quick walk through the casino just to check it out. There were a lot of gaming options but there was no free booze while gaming. My wife was excited about having a Starbucks adjacent to our hotel lobby. This is a phenomenal hotel and would definitely consider staying here in the future!

I booked this hotel mainly for its location and based on the price I was expecting significant…read morebetter service. We checked in early evening and the two people at the front desk seemed more interested in their conversation than checking us in. No greetings, no description of the facilities or services available. Every day we had to ask at the front desk for them to clean the room. The first night we asked for a couple of additional pillows which we never got. The mattress was good but the worst pillows ever. The (older) lady at the front desk was the least friendly person ever, let me put it this way, the TSA agents at St Louis airport were way friendlier than her. The room was okay but the second day they just folded used towels back on the rack (wet and dirty towels). I will never stay there again and I wouldn't recommend it either

Loved this hotel. It was so clean and smelled amazing. Check in was a breeze and the staff were so…read morehelpful and cheery. Loved the little restaurant/coffee area for breakfast in the morning.

A true gem! Such a charming hotel in an immaculately restored historic building. I stay in a lot of…read morehotels in my travels, and this was by far the nicest Courtyard I've ever visited. Full of character and unique details. Comfortable, modern room, a full service lobby bar and bistro, and plenty of cozy lobby seating looking out over historic downtown Cape Girardeau. Highly recommended!

We were here for a convention. We went to the bathroom, only to find that it was not properly…read moremaintained or cleaned. Both urinals were out of service, and both toilets were covered in urine. Overall, the arena facility was nice for the convention. But this bathroom situation was unacceptable and a disaster. On the second day, one urinal was functioning but with a caveat. Please do better on the maintenance.

I've been here a couple of times to watch the Cape Girardeau Roller Girls Derby, and had a terrific…read moretime! The site was clean. Parking was a breeze. Prices were reasonable. There's a concession stand with drinks, hot dogs and nachos, etc...

This hotel stay was amazing and very clean we enjoyed are stay "springtime fun" we got a suit it…read morewas really nice and the bed was comfy

Candlewood Suites Cape Girardeau, Missouri Ref:…read moreConversation with Vita, IHG, Candlewood Suites, Case # 10567321043, May 30, 2025. On May 30, 2025, around 6:30 PM, I arrived at the Candlewood Suites in Cape Girardeau, Missouri. I have stayed at this Hotel on several occasions over the last couple of years because I travel to Western Missouri almost every three or four months to visit and personally check in on my 91-year-old mother. Because of its location at the halfway point of my trip, I usually stay in Sikeston, Cape Girardeau, Jackson, or Perryville. I liked the Hotel because of its location, right next to the interstate, with easy access from the highway and a convenience store and gas station next door. On this particular evening, I stopped in and inquired about a room, accepted it, and checked in. The person at the counter was a young African American girl who, at that time, was pleasant. This particular Hotel has an ever-changing staff of very young women. However, they seem inexperienced (in terms of age and professionalism) compared to the other places I stay in the area; they are usually pleasant and mature. The Hotel is unkept on the outside, particularly in terms of its sparse grounds, which include landscaping that is on its last leg. The last time I was there, the grounds were overgrown with weeds. The windows are also leaky old plastic and usually do not close, letting in sound and cold air in the winter. Regardless, the place inside was always clean, and I thought before it was appropriately priced for its downfalls. Unfortunately, from what I know now, you get what you pay for. Lesson learned! After the young female clerk at the desk had me initial and sign some paperwork about dogs in the room, which I did not have, she then gave me my room key. I proceeded to the room to inspect it. I was fine with the room, set my belongings down, brushed my teeth, and left the room to eat dinner. At the time, I remembered how she did not offer to tell me when the guest breakfast was or explain other details about the Hotel and internet, which I am accustomed to elsewhere. At the time, I shrugged it off and didn't think of it again as I left for dinner. At 7:29 PM, I finished my meal at The Southerner restaurant in Cape Girardeau, Missouri, and headed back to my Hotel, with a stop at the convenience store. At 7:45 PM, I finished purchasing fuel at the Rhodes 181 Stop in Cape Girardeau, Missouri, near the Hotel and my exit to I-55. I immediately went to my room with a few more items from my truck and made a phone call, which lasted until about 8:30. During the call, I noticed that the noise from the window was loud, so I tried to adjust the window to close it. As I mentioned before, these windows will not close properly, allowing air and noise to enter. I finally gave up and accepted it. Just after this call had ended, the noise coming from the next room began, along with chaotic noises from the hallway around my door. The noise emanating from the room next door was someone banging on the walls and what sounded like someone jumping on a bed and laughing. The door next to my room would open repeatedly loudly and then slam shut, all happening for several minutes. Included in all this were people running up and down the hall and what sounded like the elevator, which was just around the corner from my door, pinging as it opened and closed. At first, I tried to ignore it, hoping that it would all stop, as I was exhausted from the day and wanted to relax and sleep. As the minutes passed, the noises grew louder: more slamming of the door, banging on the walls, and what sounded like children running up and down the hall, giggling and yelling, along with the loud voice of an adult and the elevator played with. Finally, after so long, I opened the door to my room and looked out. What I saw was a group of kids playing; a young adult male was holding one of them, and the kids were yelling and playing with the elevator. They all stared at me. I muttered some comment about how they were too loud and closed the door. I immediately went to the phone and called the front desk, as I could see from what was going on that this was an all-night event. A person came on the line, and I provided a description of the above and said, "I want another room." The person on the line then began explaining how they would talk to them and so on, and I said that was all fine, but I still wanted another room. It was my belief, based on what I had seen and experienced so far, that the situation would not change. Finally, the person on the line said they would have to speak with another person and that someone would call me back soon. What happened next was an experience I had never encountered before in all my travels, including hotels and B&Bs I have stayed in around the United States, Europe, the Caribbean, and South America. It is the worst customer abuse from a business that I have ever experienced. The incident was out

This place was so awesome. First time in Cape decided to come here for a beer and it was empty…read morearound 6 picked up by the time I left at 9, definitely would've stayed had I not been so tired but Davey was awesome! The music was great excited to see a live band during the weekend made my first night out in Cale Girardeau and really treat!

We waited 10min in a room of 27 people to get change for the pool table and they skipped us 3 times…read moreto make other peoples drinks and then intentionally avoided us and wouldn't make my friend a margarita!!!