If I could leave negative stars I absolutely would this lady shouldn't be in business. My wife and…read moreI hired Mel 2 and 1/2 years ago and we just had our wedding this past weekend. We had meet with Mel multiple times to go over all the things we had intended to use from her services. We planned to use most of her services due to the special price she was running at the time of hiring her. We hired her to officiate, DJ, some linens, drapery, an arbor, a sweetheart table, silverware, saucers, charcuterie table, bartend(we planned to have full bar with signature drinks). Everything seemed fine, every meeting we had she seemed to have it down and reassured us that this was going to be great and smooth. However it was anything but the day before our wedding she informed us that she double booked.... ONE DAY BEFORE OUR WEDDING. So with the double booking we were given an officiant that we had not met before and luckily the new officiant was way better than Mel could have ever been. Next we hired Mel to provide table linens, napkins, gold saucers and gold silverware. And all we got were linens that were wrinkled to hell and napkins with boot prints stained in them making them unusable. She was also late to set up on the Friday before our wedding she was supposed to be at the venue to set up at 10 am and was an hour late and then her husband who was bringing the arbor and DJ equipment didn't show up until 2pm. So finally she arrived to start setting up tables as that was a big part of what she was hired for. She had all the tablecloths and napkins crumbled in a ball on the ground and she was just pulling from the pile. My wife had noticed that the tablecloths were wrinkled and Mel had assured that the wrinkles would lay down as she brought the linens damp. The next kicker is we had planned to do a pocket fold on all napkins in order to put silverware and party favors in the pocket however Mel decided to tie dirty napkins in knots and put them on the table. At this point we had noticed the mistakes but Mel had disappeared. Her and her husband showed up late and then by 4pm they were gone and nobody knew. She was then absent for our rehearsal as well as our DJ absent for rehearsal which made us feel very unprepared for our ceremony timing. Come to wedding day, we still had not heard from Mel about all of the things that had not been brought yet which included our gold saucers and gold silverware. Mel had already informed that with the double booking stated earlier she wouldn't be at the wedding but we assumed the rest of the items would be brought with the bartenders and alcohol. However once again we were sadly mistaken, when the bartenders arrived they came with clear plastic silverware(not what we wanted and paid for) and paper Dixie plates( not even close to what we wanted). We also paid for a FULL BAR and SIGNATURE DRINKS which was about 1000$ in total and what we received was three bottles of Jack which was for one of the signature drinks and premade margaritas which was the other signature drink and about 7 cases of beer. NO OTHER LIQUOR, our contract stated we would have beer, wine, signature drinks, tequila, rum, and vodka. Then during our wedding our DJ, who is Mel's husband pulled my dad away as he was the one who paid for the alcohol and signed the contract and it was calmly explained that the contract was not fulfilled and the DJ told my dad to sue him so they can be expecting a lawsuit. Thousands of dollars spent only to get wrinkly linens, a sad sad sad charcuterie table, a broken alcohol contract, a new officiant, and not a word from Mel since and an upset family would had to remedy the situation hours before our wedding. I would not recommend this business to a single soul. Steer clear the prices may sound good but contracts will be broken and you will be left to fix problems you shouldn't have had. DO NOT HIRE THIS WOMAN

DO NOT USE THIS SERVICE!!!! She talked up all of her…read moreservices and we decided to use the Photo Booth at our cocktail hour. They were late and she made a lot of excuses. I blew it off because I understand sometimes things happen and they made it there in time for guests to still have fun with the Photo Booth. We paid for and were promised a scrap book with a copy of every picture at the wedding then a digital copy mailed to us. I have contacted her MANY TIMES and tried to be very understanding because she said she was sick. That was a complete lie!!! She just won't send me the flash drive which is very frustrating!! It has been 2 and a half month and now she won't answer any calls of texts.

Not friendly. I made a mistake in pulling in here at 5 pm. I parked to google their hours and was…read morechased off the property.

The other day I stopped by for my first and last time. The old, bigger bald gentleman was…read moreabsolutely rude not only to the customers but to his employees as well. I have never seen anyone berate and belittle someone like that in a place of business. It was disgusting and appalling to witness. If I were you, I would definitely take your money elsewhere, where you can get something way nicer for a whole lot less. Somewhere when you ask for help, you don't feel like you're inconveniencing them by needing help or having some questions. It's essential to feel valued and respected, not only as a customer but also as an individual seeking assistance. Everyone deserves to be treated with kindness, and businesses that prioritize a positive environment for both their clients and staff ultimately thrive. DO NOT WASTE MONEY HERE!!!

That happy daisy on the outside is the complete opposite of how you'll be treated on the inside. No…read moreone could even manage a smile or a hello or a hi can I help you. I was told they can't do what I want, and honestly, she made it perfectly clear she had no interest in helping me. I worked retail for years when I was younger and it is so very easy to do it well. I have zero tolerance for businesses who choose to do it poorly. I will never walk through that door again. Ack. :(

I called for funeral flowers and asked if they had something for a natural burial (which requires…read moreflowers and casing to be biodegradable). The attendant did not even try to work with me or understand what I feel is an area of expertise they should know about. So I found a florist in Waynesboro who quickly made the flower arrangements without any issues. Not recommended!

I've gone to this spot to get some flowers a total of two times now and both times I've ordered…read morefrom them have been nothing short of amazing. The service is great and the product speaks for itself. I recommend to anyone who truly appreciates freshness and quality when it comes to gifting flowers to your loved one.

Ordered flowers for a friend's funeral. They were gorgeous. Thank you so much! It was exactly what…read moreI wanted. Fresh sunflowers with purple allium.

Not being from the area, I looked up florist in Hagerstown and found West Side Floral. They had…read moregood reviews on google so I decided to order from them. Clicked on the "website" button in the google review and proceeded to order my flowers. Little did I know that I was redirected to a florist in Ft. Worth, Tx. Placed my order, they took my money, and that was that. Until 12 hours later I received an unidentified call from a woman who said she was with Westside Florist and that they had cancelled my order. I was shocked! What!, I had to scramble to find another florist who would deliver before Mothers Day! Found one, flowers were sent and received on time, thank goodness! But I still did not know that I had been working with a florist in Ft. Worth. Finally, I checked my account to see if the money was taken out from Westside Florist. As I suspected, it had been, but it went to Ft. Worth. I was perplexed so I went back online to see how this had occurred and find that the google button for West Side Floral in Hagerstown redirected me to Westside Florist in Ft. Worth. Someone should really do something about that! Anyway, the moral of the story, is don't trust google links to take you to the correct business. Make sure that you are where you need to be before making that purchase.

I love this local florist. Their flowers are always fresh and at a better prices than ordering…read moreonline thru 1800flowers, prettier too. Even when I call from Colorado, they are extremely willing to help me purchase and deliver flowers to my loved ones. When I get the photos of these flowers, every time they are gorgeous. They always out do themselves.

I unfortunately have no good comments regarding this shop. I ordered flowers for my grandma for…read moreValentine's Day. She never received them. When I called the next morning to deal with the issue, the man I dealt with was rude. He had a less than polite approach from the start and in fact hung up on me before I had to call back. There was never an apology issued, which should have been the first thing he said. I will not be trusting his shop with special occasions in the future.

Needed a balloon bouquet for a friend that doesn't like flowers. They are beautiful. Wonderful…read moreservice

I needed to purchase flowers for a friend's father in laws funeral. I wanted a plant and they had a…read morenice springtime mix in a basket. I placed the order on line and they called me to confirm and even recommended a local place to have food sent to the house. I prefer to deal with a local small business.

The flowers were really beautiful and fresh. I grabbed a premade arrangement from the front and it…read moreis absolutely gorgeous! The owner was really nice and their shop dog is awesome. Prices are very good also. I'll be back.

Beautiful fresh arrangements with creativity in their designs. Above all, excellent customer…read moreservice!! Highly recommend them for any occas