TLDR: The management does not care about the health and safety of your infants/toddlers and they'll…read morerob you of your hard earned money along the way. I urge you to look elsewhere. PROs: -You have access to the classroom camera anytime. Not that you can really see anything clearly or within view of the camera lens. - Diapers, wipes and meals/snacks are included in tuition cost. If you're okay with diaper rash from the cheap quality of diapers and wipes and a menu that is open to interpretation and likely to cause your child constipation. Changes to menu are made throughout the day without notice and meals are repetitive throughout the week. -They abide by a good "teacher" to child ratio (1 to 4-6), but that doesn't guarantee the quality of the "teacher" providing "supervision". My l.o. had 3 head injuries in less than 2 weeks which resulted in bleeding, bumps and bruises. We were notified way after the fact and the "teacher" couldn't tell us exactly what happened in two incidents. In the 3rd instance she had a different story from the manager all together. CONs: -This particular facility does NOT abide by their own Health and Safety plan. They do NOT conduct wellness checks throughout the day and parents of unwell children will not be contacted for immediate pick-up if they were. My 15 m.o. can attest to their lack of regular cleaning/sanitizing by suffering through hand-foot & mouth disease among various other illnesses. He's always the first and/or only person in the house to get sick. He's up-to-date on his shots and he doesn't socialize with other people outside of daycare. -Your rate will fluctuate as they see fit. Within 3 months of starting services they increased the prices AND they still have the audacity to ask the parents to provide for party supplies which is mostly food items for the day (they're supposed to be included in the tuition cost). -Be prepared to have more than a few of your child's clothing items lost. -You won't be provided an actual curriculum. According to the pictures we receive, "activities" seem few and far between. -They rely heavily on containers to make up for the lack of staffing or supervision. I'm not sure if it's a lack of experience or staffing, but the negligence of the management staff to provide support in areas of piss poor performance proves their overall incompetence.

My then 4 year old had a very bad experience at this facility. The tuition is very expensive…read morehowever he did not learn a thing to prepare him for kindergarten. And finally, his caregiver, who is still employed there, slung him into timeout. We reported it to the office and corporate and they claimed that she would be written up but that would be the extent of punishment. We took it a step further and filed a report with Children's Protective Services and this has been permanently noted for this facility. My child has since been removed and I would not recommend this facility to anyone. https://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/CCLNET/Source/Provider/ppComplianceHistory.aspx?fid=157511&type=MI

The entire school and all the staff deserve a praise. Everyone is warm, professional, and truly…read morechild-centered, creating a supportive and positive environment every single day. Our daughter is enrolled in Ms. Meera and Ms. Crystal's class. They excel at making learning fun and meaningful through a strong STEAM focus while placing equal importance on behavioral development and building self-independence. My daughter has gained so much confidence, focus, and essential skills this year and is well-prepared for Kindergarten with the same wonderful teacher. We feel incredibly lucky to be part of this school community. Highly recommend!

The Montessori has been wonderful at teaching my boys and preparing them for Kindergarten! They…read morehave absolutely loved going there for preschool and pre-k education.

We moved our daughter here from another daycare when she was 2 years old and we love it, we have…read morenever had an issue and she loves all her teachers!, she is even enthusiastic to get up in the morning, her social skills have developed and has learned so much!. Best decision we've ever taken!.

would give this daycare 0 stars if I could…read more I pay a lot of money out of my own pocket for my child to attend this daycare. As a single mother, I work hard to provide quality care because I expect my child to be safe, cared for, and treated properly. One of the biggest concerns I had was that my child was not fed according to the feeding schedule that I personally provided and that the daycare agreed to follow. During enrollment, they made a huge deal about labeling every bottle and following my child's feeding schedule. However, after dropping my child off at 7:15 a.m., he was not fed until approximately 11:36 a.m.--more than 4 hours later. My child currently has difficulty eating solid foods and relies on formula, which I fully explained before enrolling him. Jay acknowledged this and agreed that the daycare would work with my child's feeding needs. When I went to ask why my child had not been fed according to the agreed-upon schedule, instead of addressing my concern, the director, Jenna, immediately asked me, "Why are you here if you feel like your kid is unsafe here?" And said AFTER 20 years of directing she never seen this problem before, supposedly she's a mother self if she cared so much for kids she would be talking back with her remarks and her attitude she will be handling her issues, WHICH I found that response extremely unprofessional. Rather than answering my question or helping me understand what happened, she was quick with remarks, talked over me, and became defensive can't get two sentences out to My concern was simply to understand why my child had gone over four hours without being fed, but I still never received a clear answer. To make matters worse, after I raised this concern, Jenna informed me that my child would no longer be allowed to attend the daycare. From my perspective, it felt like my child was being removed because I questioned their care and expected accountability, rather than because my concerns were addressed. My child also became very sick while attending this daycare, which only added to my concerns about the cleanliness of the facility. From what I personally observed, the school did not appear to be cleaned or sanitized the way I expected for a childcare center. After my experience, I went back and read other reviews, and I realized that many parents had raised similar concerns. Looking back, I wish I had read them before enrolling my child. To the owner, Jay: before responding to this review, please focus on addressing parents' concerns instead of protecting the daycare's reputation. Parents trust you with the most important people in their lives--their children. When concerns are raised, they deserve honest answers and accountability. Based on my experience, I cannot recommend this daycare to any parent. ( I WILL MAKE SURE THIS PLACE GET A 2.1 RATING ON ALL PLATFORMS AND KATY RATING AS WELL ) DONT LET THAT ( SO CALL OWNER JAY ) CONVINCE YOU TO LET YOUR CHILD ATTEND THIS DAYCARE !!

I have been honored to enjoy the school for a couple of months. I initially toured with Claudia,…read morewho is caring, and bubbly. She brought me into the school. When I first started, I was a little hesitant being this was my child's first childcare but I was greeted by the amazing management team Claudia, Tina, and Linda. I would come in, and Linda would always assure me that it might start off rough but it would get better. Her constant checks on my daughter eased my worries. Unfortunately, today I have been informed that she is no longer apart of the building, which is so sad to hear. Certainly she was not fired for anything if she was allowed to continue the full work day, which I feel is very unprofessional and even the hardest thing ever for her. This quickly changed my view on this Lighthouse. They have no care on how things affect people, parents, or children. They also do not even care how we the parents feel when making drastic decisions to our children's lives, when we are the ones keeping the business afloat.

My husband and I absolutely love it here. My daughter has learned so much since starting almost a…read moreyear ago. The asst. director Mrs.Tina is awesome. She helps to keep us up to date with everything. Also, my daughter's teacher Ms. Emily is the best. She usually cries when I drop her off at school but not if Ms. Emily is there. She runs into her arms and is her normal jolly self. That's how I know she takes good care of my baby while she's there.

The staff is wonderful! Priscilla, Jaylen, Trish, Ruby, and everyone is amazing. They're always…read morefriendly and welcoming. My daughter loves summer camp here. They truly care about the children and you can see that in their demeanor everyday. When I pick my daughter up, she always wants to stay a bit longer to say goodbye to her teachers and friends. That shows how much she really enjoys being there. They also make the curriculum so much fun!! They really go the extra mile and make me feel so happy choosing this school for summer camp.

Do not take your kids here. The teachers who do care all left due to management not caring. My…read moredaughter was left in a bouncer thing all day and when dropping her off the first time I met one of the teachers I could tell my daughter didn't like her. When picking up my daughter I asked the teacher to change her diaper and I watched as they didn't even wipe her before putting on a new diaper. The place is very unprofessional and the director ruby does not even make you feel welcome there. It also appears the facility was never cleaned or even at least vacuumed due to the dead and live bugs I would see around the place on the inside. I would not recommend anyone to bring their kids here if you truly care about your child. You would think for the price you pay to have your kid there you would at least get better care and a clean environment.

Our daughter has grown so much here at Kiddie Academy Katy West. I cannot type all the positive…read morethings I have to say about Ms. Jeanie and her staff. From the ladies at the front desk (even through change/new hires), to ALL the teachers, this place has relieved any and all stress about our daughter's development and learning. She loves going to class, all the teachers welcome EVERY KID everyday. You're able to "checkin" via a live stream video which is awesome when you're missing your nugget. Our daughter has learned SO MUCH and comes home with new knowledge everyday. They communicate extremely well and always provide necessary info. Calendars to help keep you up-to-date, reach out and alert you of any changes made (even daily meals which may be overkill but, I'm for it!). We are planning on another kid in the coming year and they will 100% be going to Kiddie Academy - Katy West. Thank you to this staff!

My son only went here for a week and a half, so please take my review with a grain of salt…read more We enrolled him for the summer camp back in July for three days a week. The teachers and the director were super nice and great during enrollment and the entire time my son was there. They made our start and abrupt stop very easing and we're very understanding and accommodating to our needs. It was the first time my son (4) had been in anything cause, you know, Covid. He was terrified of everything and having the camera to let me check in eased my mind a lot. His teachers helped calm him each morning and let him sit and do puzzles as his classmates trickled in. I do agree with a previous commenter that there aren't a lot of obvious Covid protocols in place. The kids did not wear masks, though my son does everywhere else, and they only washed hands and tables right before eating. They sit and sleep right next to each other and share just about everything. My biggest regret was that there was little to no free time or open center time for the kids. Everything was very structured from the product-art that his teacher obviously did or corrected to three/4 circle times and lots of table activities. He went outside once during his time there. Even if it's hot, kids need at least 15 mins outside a day to just move. Our plan was to send him there for socialization but he barely had time to do that. They provided food and snack but did not let me know if he ate anything or not. When I questioned him, he couldn't give me an answer either. They have a letter they send home but it's a generic one that has nothing to do with a specific lesson or activity or your child for that day. It was the same one for the whole week and pointless. Works for older kids, perhaps, but I sent more detailed ones when I worked in Early Education and even as a fourth grade teacher. Overall, it wasn't what I was expecting but it wasn't bad. We pulled my son out cause he got sick a week and a half in. It was a regular cold from new, preschool germs, but with Covid on the rise again, we just pulled him for at home care.

Our two children had a wonderful experience at this school. They genuinely looked forward to going…read moreeach day and built great relationships with their teachers and staff. Whenever questions or challenges came up, we were always able to work through them together as a team. I truly felt like the staff listened, cared, and made every effort to accommodate the needs of our family. One of the things I appreciated most was the consistent communication and regular updates about our children's care and progress. Knowing what was happening throughout the day gave us peace of mind and made us feel like true partners in our children's education. We're grateful for the positive experience our family had here.

We love this place. It's more than child care or school. It's additional family! They love my…read moredaughter so much and it's apparent. We've been with Imagine since she was 4 months and now she's turning 2. We would never take her anywhere else!!!

We have been so happy here. Our infant is thriving here and my 3 year old is so much happier than…read moreat his old school. He doesn't cry about going to school and no fights at drop off. We get daily updates with photos and I love both of their teachers. The staff is also extremely friendly. The facility is clean and very well updated. I plan to keep both kids here through after school care age

Prescolaire has been a huge contributor to my childs improvements with his speech, vocabulary, and…read moreletter/number recognition. his growth is very apparent, and I couldnt be happier for the effort and dedication they provide me and my family to make our child successful!