I rarely leave negative reviews, but parents deserve to know about our experience. We entrusted British Private Prep School with the care and safety of our children and were ultimately forced to withdraw them because we lost confidence in the school's ability to adequately address serious safety concerns. Our daughter disclosed an incident involving inappropriate touching by another student. When we brought the matter to the school's attention, we expected an immediate and thorough investigation. Instead, more than a week passed with little meaningful action, despite multiple follow-up emails from us requesting answers. By the time the school began looking into the matter, we were informed that any potentially relevant video footage had already been deleted because the camera system only retains recordings for approximately one week. We were then told that, without video evidence, the school was relying on the accounts of staff members rather than our daughter's disclosure. What has been most heartbreaking is the impact this has had on our daughter. Prior to this incident, she loved attending school. Since disclosing what happened, she has expressed that she feels uncomfortable and does not want to return. As parents, watching that change has been devastating. We understand that schools cannot prevent every incident that may occur between children. However, we believe parents have a right to expect prompt communication, timely investigations, preservation of available evidence, and a response that takes a child's concerns seriously. Every parent must make their own decision, but based on our experience, we felt it was necessary to immediately withdraw our children from the school for their well-being and peace of mind. We hope the school takes this opportunity to review its procedures regarding incident reporting, investigations, parent communication, and video retention so that no other family has to experience what ours has gone through. EDIT TO ADD: After everything that happened, I later learned that the director was no longer at the school, approximately a month or two after I reported our situation to the state. The school was also fined following the state's involvement. Because our primary concern throughout this entire situation was how the director handled what happened to our daughter, I reached back out to the school after learning she was no longer there to see if our boys could possibly return. The school had us bring our son in, tested him for placement into the Bridge Program, introduced him to his teachers, and allowed him to get excited about returning to a school he had previously loved. Then, later that SAME DAY, we received an email stating that because of the situation involving our daughter a few months prior, they felt it was best that our family not return. As a parent, this was incredibly upsetting. We advocated for our daughter when she told us she had been touched inappropriately, reported our concerns through the appropriate channels, and now our other children are being denied the opportunity to return because of that same situation. From our perspective, it feels like our family is being punished for advocating for our daughter and demanding that what happened to her be taken seriously. The way everything has been handled has also left me with serious concerns about what the school is trying to avoid or distance itself from. Even more concerning, after I made an anonymous Facebook post discussing our experience with the school, several people responded with concerning stories of their own. One anonymous commenter stated that her husband is a police officer and had been called to this same school a couple of years ago for a very similar situation. I cannot personally verify the details of that incident, so I want to be clear that I am sharing what was reported to me, not presenting it as something I witnessed firsthand. At this point, there have simply been too many red flags for me to stay quiet. I strongly encourage parents considering this school to do their own research, ask difficult questions about how incidents involving children are documented, investigated, and communicated to parents, and think very carefully before deciding whether this is where they want to send their children. read more

A small payment-process dispute with my child's school could have been resolved with a quick, reasonable decision. Instead, it became a sticking point and led me to look more closely at public records and fee policies, ended up withdrawing my child. Before enrolling, check the Texas HHS public child-care compliance history for any daycare you are considering. Parents have the right to review inspection reports and compliance history. For BPPS on S. Mason Rd, I found a Texas HHS deficiency dated 10/7/2025 for Standard 746.2805(3), "Prohibited Punishments - Grabbing and Pulling." The public narrative states there was sufficient evidence that a child was grabbed while in care. The record also states the deficiency was corrected, and compliance was verified on 11/13/2025. I'm sharing this so other parents know to check public records, read fee policies carefully, and ask questions before enrolling. read more

We've had a wonderful experience so far with BPPS. The Advanced Toddler teacher, Ms. Ikemi is a miracle worker and just absolutely wonderful with my son. We are so happy here after having a bad experience somewhere else. The staff always keeps me informed and I know my child is well taken of here. read more

The staff are so dedicated and awesome teachers. I really enjoy working here! They are always inspiring me to do my best.

The teachers in Mason road location are cold rigid and indifferent. I saw multiple times, three yr old cried, and no comfort was offered from teacher. Sometimes, even worse, they scolded kids that were upset. Come on, this is preschool. This place might be pretty, but what really matters for a preschool is whether the teachers are caring. We left after two months and went to another preschool. What a huge difference. Teachers are caring and kid is happy. read more

During this whole corona virus situation this school has been the worst. And to top it all of the director is ignoring my emails and dodging my calls. They do not care if you are a single mother, they just take your money and do not think about people's situation during this craziness. I love all the teachers but the director is very unprofessional. As of now my son is unenrolled and we will not be going back. read more

I've had experience at both the Cinco Terrace and Firethorne locations. We love BPPS. The teachers and the staff are wonderful, caring and attentive to my kids. My child is well prepared for kindergarten because of their curriculum. I looked at several pre school options before we selected BPPS. I wouldn't take my kids anywhere else. read more

Mason Rd location - our daughter and family love. The teachers and staff have been nothing short of great. Our newest little one will definitely be attending here when she is old enough as well. Our daughter still continues to ask to see her old class teacher on a daily basis, and the teacher continues to check in on her as well. I would recommend this school to anyone, and have! We have had nothing but great experiences with this school, teachers, staff and curriculum. read more

Great School on Mason rd. Amazing Teachers. Outstanding program. Very Personal approach to each and every child. I Highly Recommend this school based on personal experience. Advanced Toddler teachers-team is out of this world amazing !!! read more

What a difference! through all of the clutter of the kids r kids and other day care centers in the area there's british prep. I actually feel like they are teaching my kids new things instead of just watching over them. Had a huge problem at kid r kids with a biter and they never followed through with the policy of removing the children. Here none of the kids even started with those traits and I think its b/c of the enrichment. After making the switch i see why there is a waiting list for this place, highly recomended read more

I'm writing a review for BPPS Cinco Terrace Location. I have visited four daycares near my home, and eventually choose this one for four reasons: First, the school has a rotation program, and my girl is very active and enjoys exploring new things, so I want to give her more opportunities to "move and learn". Second, all the kids there look very happy and peaceful. Third, I see a very well organized teacher team and highly cooperative work during their snack time - when I have a tour there. Fourth, I appreciate their director's hard work. She is an amazing women who truly love kids, has patience, passionate on education, exactly follow rules, and know the correct direction. My decision turns to be right. First, My girl is very happy when we talk about her school at home. And she shows desires to go to school next week. Second, She never let stranger hold her, even the teacher who teaches her for 18 months at Gymboree. But she allows her teacher at BPPS hold her. Moreover, when I observe her in the camera, I see she is attaching to her teacher. This situation is only happens if she truly trusts the person, feel safe and comfortable. Third, she sings and dances and starts to count her fingers at home, just like she does at school. It's a huge progress and I never expect it since she just been there for two days (she enrolls two days a week). So I think her teacher must be super good at teaching. Fourth, her little hands and face are very very clean when I pick her home. Fifth, all the staffs I meet there are very happy, intelligent, and helpful. The whole team looks very well-organized, follow rules, and cooperative. I will definitely give them five stars and recommend parents visit and choose that school! read more

We started to sign up my child with BPPS. However, within 24 hrs of writing a check, but not with a completed enrollment, we had a change of heart. When I called BPPS, I was told our deposit and enrollment fee which totaled $320.00 would not be returned by the owner, Cheryl. SHOCKED! I feel ripped off! My change of heart came after talking with several parents who moved their children from BPPS. I could understand if I held a spot for a couple of days, or even a week. BUT, it was less than 24 hrs...are you kidding me!? The owner claims they're doing so well....then why would you need to rip off someone who hasn't even attended your school? If they would have kept the registration fee, fine. But, the entire amount, really? Again, total rip off! Glad they didn't get any more money out of us. read more

This review is for cinco terrace drive location. This school is pathetic. Very expensive and teachers are not trained at all. Front desk is horrible. Center director is horrible. she has an attitude doesnt talk with ladies only with the guys and very nationality biased. Last week because of rain they closed the school for entire week and still they charged us the tuition fee.. So shameless people. I don't recommend this school. Other schools in katy are far better than this. read more

After touring many schools, we are sure this is the right school for our son...that is if the teacher we saw during our tour is our son's homeroom teacher. We notice his teacher is more concern about cleaning all the windows throughout the school, wiping the tables, and basically cleaning anything she can get her hands on so that she does not need to interact with the kids. To my son's homeroom teacher defense, I not sure is this because the school does not want to spend money to hire someone to do the cleaning...but teacher is to teach, not clean! On that note, why is the kitchen cook watching over the kids when the homeroom teacher and assistant takes the day off? This is not daycare. This is a school.We pay a premium price over daycare for a reason. I understand that some of the kids in the room belongs to teachers who also teaches in the school. BUT THAT DOESN'T MAKE THOSE KIDS MORE IMPORTANT THAN MINE KID. We have observed many occasions where either the homeroom teacher or the assistant embracing one of their co-worker kids to comfort them. However, other kids who are crying are left alone. There is even one instance where my son was crying when I carry him to his classroom and his teacher tells me, "Why are you carrying him? He is big a boy". Then couple weeks later, guess what I see when I pick up my son from school? I saw that exact same teacher carrying one of her co-worker kid because the kid is crying. Uh, why are you carrying your co-worker kid, he is a big boy too?! I am not sure is it because the school being cheap and fail to have adequate number of staffs or is it because of the class my son is in. All I know is, my son was very eager for school when school first started, but as time goes by, I only fine him to be more resentful of school. He used to tell me what he did in school everyday, but this week, every time I asked him, he give me a look and pretend he didn't hear me. I can see from his face that he is so resentful that he doesn't even want to think about it. Now I am really worry what else are they doing to him in school. I am taking him to a different school. Even a daycare is better! read more

This school was terrible. I had three kids here and they were extremely rude. Some of the teachers were nice but they were few and far between. And seeing who their bosses were, I totally understand why they were unhappy. They charge for EVERYTHING! It's super expensive already but there are no family discounts at all. This is the first school I've been to without a family discount. They charged every time my daughter was sick or I had to take her home early from school. It was a terrible experience. I would highly NOT RECOMMEND. read more

We put our 18 month old kid to this school. I am not sure if it is British way of doing things, but the teachers don't care about my 18 month old kid screaming crying next to them. They were just speaking to each other as if nothing is happening. This is probably one of the most expensive pre-school in the area - but they treat us as if we have not paid them enough for their service. Very arrogant behaviours. When we told the principal about the behaviour of her staff, she even didn't say sorry or explain - just took next month's fees from our credit card and said it is our policy as per the contract you signed. In total our kid attended 4 days of childcare with us paying for Registration Fee, Supply Fee, 1st and 2nd months attendance Fee. Their name is working for them. read more

stay away from this school! It will be your nightmare once your child get into this school. The son of my friend got serious hurt of his hand due to the carelessness of the teacher. The owner did not want to take any responsibility and make an apology. Instead, she tried to find any excuse. My baby keep getting infected and became sick because they allowed the kid to enter the school even though he/she was sick. They will close the school even for a small raining. read more

My daughter has been at the Cinco Terrace location since 2014 and I definitely recommend the school to any parent that is looking for a proper school environment that has core values and trains the kid to be a lady/ gentleman with manners and etiquette. Our daughter is always happy to go to school and the teachers she has had from 18 months till now in bridge have been wonderful and caring, she reads well and has a lot of proper vocabulary because of the British approach. Schools are to help us get our children ready for the world and not a place where teachers need to be parents to our kids, we all need to be part of the success of where our children are being left for most parts of the day. Well done to all the BPPS teachers and the auxillary staff, we are looking forward to our 9month old joining next year. God bless you all read more

Most people post the negative reviews and not the good ones. I took the time to let parents know that we have been extremely pleased with British Prep. We are new to Katy and found the best school for our little ones. The teachers are happy, loving and intelligent. We are 100% on board with British Preps philosophy. This day in age, you get what you pay for, worth every penny. I highly recommend the school. read more

We were so excited to send our child here after we toured the school on cinco terrace blvd. A week later we realized we made a mistake. Unfortunately we left our child there too long and she experienced mistreatment from her teachers. If you are a minority, (black or hispanic mostly), i beg you not to send your kids to that school. The teachers target your student and ridicule them, blame them.. The owners are rude and crude.. There is a huge high turnover rate and that experience was one i regretted for our family and mostly our child. I'm not sure why they are still in business. in addition they school is not clean, our child was sick all time, you can not request your child to stay inside on cold day.They=should investigated. read more