I also feel compelled, as a loving mother of my baby, to leave a heart-felt warning that this daycare should be considered a bad place for infants. I can't speak about the experience for parents of toddlers.
My story is long, so I'll try to keep it brief. First, this daycare time and again mixed up my infants clothing, pacifier AND BOTTLES. Yes, you read that correctly, bottles. There was actually at least two occasions where my bottles were sent home with another baby. The problem was explained to me as a simple mixup due to the fact that another baby had similar initials. This other baby had one initial in common with ours. The end. Not to mention that we also always wrote out our baby's ENTIRE last and first name on every item that we brought to the daycare, including the bottles.
Upon addressing this issue with both the ladies caring for him as well as with the administrative staff in the front office, we were told that this was a serious issue and a firing offense. However, the result was a lot of hostility towards myself for the remainder of our time at this particular daycare. The "teacher" of the class was repeatedly rude to me every day after. In fact, there was a particular day in which I picked up our child only to find that he was wearing a onesie that I had never before seen. The "teacher" told me that she had no idea how my child ended up wearing this outfit and that it must be mine. When i assured her that it wasn't ours, she insisted that it be removed before I take my child home. I asked her if this was really necessary, as he was already dressed in this outfit which we could easily wash and return. Her response was literally "I don't want you to go home with this outfit and become upset that it isn't yours and call back here to complain".
Let me also address the fact that I witnessed SEVERAL irresponsible acts against other babies while picking up my child. Here is a great one. One of the "teachers" picked up an infant by her arm, just one of her arms. Seems caring, doesn't it? But if you imagine that it's due to the fact that she didn't want to have to get up from sitting in a rocking chair that she occupied ALONE then you might understand her reasoning. So many times when I arrived to pick up my child this was what you would see. At least one teacher holding NOTHING, no baby, nothing. They were more preoccupied with idol chitchat between workers within the infant rooms that are adjacent to one another. They clearly have no experience hiring appropriately trained and caring workers.
Then there is the fact that every baby at this daycare will definitely end up with their bottle propped up in their face; give them two weeks and I assure you, it will be done. After moving my child to another daycare, they quickly informed me that he wouldn't tolerate anyone holding his bottle. This is not something we had ever seen with our child or encouraged; several friends regularly had kept him before entering this daycare. In fact, nearly every week that I walked in to pick up my child, I found the same adorable and sweet baby at the front of the room by herself with her bottle dangling upside down, emptying onto her outfit. Glad to know our breastmilk is such a valuable commodity here. I admit that this is hardly noteworthy compared to what else I have left to mention in this review. Our new daycare allows babies to feed themselves; however, it's standard procedure to always be within arms reach of the child - as it should be!
My last example is possibly the worst; I walked in to find my child laying in the floor near a torn piece of plastic. It definitely looked as if it had been chewed, but I really have no idea. I mentioned it to the "teacher" who then said nothing. On an occasion before this, I entered the infant room (infant room A, for babies aged 6 weeks to 6 months) to find an infant chewing on a piece of plastic. I told the "teacher" that this was happening whose response was "no, she is just chewing on her lip". Let's just say, I helped the "teacher" pull out the piece of plastic before it was swallowed by this infant that wasn't mine. I emphasize the fact that this child wasn't mine, so that this review doesn't read as a personal vendetta against the daycare or any workers within it. It's my observation that all of us suffered from this daycare, and by "us" I mean our defenseless babies that cannot report abuse, neglect or negligence.
There are many more things that should be included in this review, but I honestly think this says enough about what is happening here. We clearly removed our child. It was a happy decision, one that I'm sad took me so long to make. I honestly tried working out these issues, which was my mistake. Use your instincts mothers. Perhaps this daycare was better in previous years? I can't believe that there aren't more reviews to detail what I've seen and experienced. read more