My long overdue review of Bright Laundry Service…read more So I've been seeing a thread saying that the above review is fake but honestly I don't think it is. I can attest to the quality of their service because I use it on a weekly basis. Many a times they've gone beyond the call of duty. For instance, once I woke up late to pick up my clothes with like 10 minutes to close and I called to see if I could pick up my clothes still and I mentioned that I was 15 minutes away and they said it was cool and that they would stay open. That right there is awesome plus the quality of the cleaning they provide is impeccable. They either hang or fold all of your laundry and bag it up and deliver with freshness. They've never lost any articles of clothing and have even reassured me that they would replace anything if it was ruined. Highly recommend if you're a busy professional and don't have time to do laundry.

Prompton reliable service. Eager to please the customer. They went far when they thought I was…read moremissing a garment and called me.

Clean, air conditioned space with really friendly staff. Whenever I need to do large loads, I will…read morebe returning.

The person who came up to me said I could wash but not dry my tumble rugs because they will be too…read moreheavy and break the machines. She was very misinformed. They are light weight rugs and they are not heavy when it's time to dry. I usually wash my rugs at home in my own washer and dryer, but for time constraints I needed them all washed and dried. I can't do that home, as I wash my rugs one by one. The plan was to wash a rug per machine and dry one per machine. Took my business back to "The Laundry King". Worth the wait as they are always packed.

BEWARE! Horrible service that will lose your items, blame you, and refuse to make the situation…read moreright. They lost some of my items on 2 different occasions. Both times, they tried to claim they never received them. The first time I let it go, mistakes happen right? The second time was with 2 red and white sherpa pillow cases, very hard to lose track of. I spent over 3 weeks checking in every couple of days because they wouldn't get back to me. I asked them to put me in touch with the local team, they refused. I asked them to tell me where they sent my laundry, they refused. They claimed they looked at video footage and were "pretty sure" they never received my items so I asked to see the footage and they refused. Again, they tried to convince me I had misplaced these bright pillow cases somewhere in my house--it was all my fault! After they told me it was my fault for losing the items, they said they would reimburse for "good faith", like they were doing me a favor. Their company policy is to reimburse 60% of value for lost or damaged items. I sent them a receipt showing I had paid over $100 for the set, they offered me $10. I fought back and they offered me $17.99. I asked for an explanation of where they were getting this number as it was no where near 60% of the value of my item, and they showed me some random set of pillow cases they had chosen. It was a completely different brand and material of my items. They said this is what they were basing it on and that $17.99 was as high as they would go. Then they tell me they will only give it as store credit, meaning they will just get the money back anyways!!! I will never be trusting them again and I would warn you to stay away.

We've only used them once so far, but they delivered what they promised and were a Godsend when our…read morewasher & dryer broke. So reasonably priced, professional service, and easy to use, we will likely use them even after our w&d gets fixed, just to save us time and energy (and utility costs!).

took some clothes to signature cleaners for dry cleaning and a couple small alterations. they did a…read morereally good job and everything came back looking clean and pressed. the alterations were done right and the turnaround time was reasonable. staff was friendly and the place is easy to drop off and pick up from. solid local option if you need dry cleaning or sewing work in fresno.

Thanks for handling my daughter's prom dress! It's beautiful. Quick, cost effective and kind…read moreowners. We're definitely coming back when we need to!

First I called because I've never been to a dry cleaners. Honestly I never had anything with dry…read morecleaning... but from the moment they picked up the phone to the moment I picked up my clothes they were so kind and patient with my questions. Professional doesn't begin to describe their service. This place is amazing, well priced and did exactly what I wanted/needed. I'll be going back for life!

Sometimes I leave money in my pocket and they always return it. I recommend it to all my family and…read morecolleagues.

The best customer service! Quick pick up and delivery for a fair price…read more My down comforter and bedspread are fresh and clean. It's definitely worth it NOT to go to a laundry mat to clean oversized items. I'll definitely be a repeat customer.

Sudz has been a game changer for my family and I! I typically spend all day Sunday washing and…read morefolding clothes. Since discovering Sudz, I am able to enjoy my Sundays again! I have been dealing with Jeremy and he very quick to respond and highly professional! The price we pay for the wash and fold is very reasonable and look forward to doing more business!

I've been coming here for a while since my washer broke, and I live just about a mile away, so the…read moreconvenient location is a big plus. The laundromat is clean, and I appreciate that it's usually not crowded, which makes doing laundry more comfortable. However, there are a few things that could be improved. Since I'm here for about two hours each visit, it's very inconvenient that the restrooms are always locked. I have to drive all the way home just to use the bathroom. There are also no paper towels or towels available. Even something as simple as adding a paper towel dispenser next to the sink would make a big difference, especially when you need to clean up a spill. I do feel the prices are a little higher than other laundromats in the area, especially considering that some nearby places offer free drying. That may be one reason this location is often so empty. Personally, I don't mind paying a little more for a clean, quiet place where I can get my laundry done without dealing with crowds. However, making the restroom accessible, providing basic supplies, and considering slightly lower prices would really improve the overall experience.

Very clean!! This is a very nice laundromat. All the machines are new and touch screen. The…read moreattendant was super helpful and friendly. I brought several rugs here including an 8x10 Ruggable and the largest washer handled it with no problem. The dryers are also nice and handled my rugs exceptionally. You have to buy a wash card to use the machines

I went on a Thursday, so it was not busy and there were plenty of machines available. The place was…read morevery clean. The worker was very friendly. They have tables and chairs for you to sit and down work if you need to and they have wi-fi. You can either use quarters or this one app to pay. I like the app because i hate carrying quarters or cash in general. Overall I Would recommend!

Hey everyone! I'm going to be completely honest, I don't think this laundromat is worth it…read more *Pricing is at the bottom if that's all you're looking for* I spent two hours here. While my clothes were washing, I walked across the street to grab some boba tea and a sushi bake (bomb btw). I was only gone for about 20 minutes, and when I got back my laundry was already finished, so I'd estimate the wash cycle lasted around 20-25 minutes. For my laundry, I used The 8 load washer for my dark clothes using cold water. I only had about three loads in it because I like to leave extra room so my clothes can be tossed around to be cleaned properly. I also used the 6 load washer for my whites using hot water, with about two loads inside. (They came out super white) But for the biggest issue ... cleanliness! The laundromat was not too busy, the washers I needed to use were unfortunately under a large puddle of dirty water (seen in photo). For a laundromat with such high ratings, I was genuinely surprised by how dirty it was. There was trash scattered across the floor, dirty water tracked throughout the place, and dirty washcloths lying around that I assume were meant for the employees to use while cleaning. The entire time I was there, I never saw a single employee cleaning or maintaining the laundromat. Even after I left for food and came back, the same trash and puddles were still there. For the washers themselves, most of them were very nice and looked to be clean on the inside. There were a few washing machines that had broken/ missing buttons. One washers timer display was completely cracked, and I could see someone easily cutting themselves. I had to shut and reset some of the doors because it wasn't saying they were closed properly, but they were. I had to be a little bit rough with it. As for the cost, I paid about $20 just to wash my clothes and another $4-$5 to dry them. Unfortunately, I ran out of cash before everything was completely dry, so I did take a few damp clothes home. For the prices, I expected a much cleaner establishment, and longer drying times. If you're charging over $10 for the largest washer and the dryers only give you 6 minutes for $0.25, that adds up quickly. Some people can't afford that. I've been to laundromats in much rougher neighborhoods that were significantly cleaner and better maintained. For comparison, my regular laundromat is currently replacing its machines, which is why I tried this one. Normally, I pay around $11.25 to wash everything, with optional add-ons like an extra rinse or wash cycle for just $0.25 each. Drying is completely free, and there's always a friendly employee cleaning up and keeping the place looking nice. The only downside is that it's usually busy. Washer Prices X2 load: $4.25 X3 load: $5.25 X4 load: $6.25 X6 load: $8.50 X8 load: $10.50 Wash cycles appear to last about 20 - 25 minutes. No options for extra rinse, extra wash, or additional spin cycles. Dryer Prices Standard Dryer $0.25 = 6 minutes (any temp) Large Dryer $0.25 = 6 minutes (any temp) Overall, I personally wouldn't come back. Between the prices, lack of cleanliness, and short drying times, I just don't think it's worth the money. I would recommend looking at other places. To respond to the owner who commented back 1. Cleaned several times throughout the day? Interesting, because I was there for about two hours and the same trash was sitting there the entire time, along with the puddle of water. There's no telling how long it had been there before I arrived or how long it stayed afterward. The fact that there wasn't even a wet floor sign nearby is honestly concerning. Someone could have easily slipped, gotten seriously injured, and that would have turned into a much bigger issue. 2. I will agree that the washers themselves were great. I personally prefer having the option of an extra rinse cycle to make sure any excess detergent is completely removed. That's just a preference. 3. My old laundromat is still cheaper overall. Yes, your wash prices are lower, but for only an extra $0.75, I get free drying there. I spent about $5 just drying my clothes at your facility, which is a $4.25 difference. That's basically a gallon of gas for me, so when I actually do the math, my old laundromat ends up being the cheaper option. 4. At the end of the day, I was just giving honest feedback based on my visit. Of course you have every right to respond, but to me it a simple " We will try to do better." would have made me want to go back to give it a second chance. Because your response was clearly not what I experienced.

It's a good laundromat but some of the dryer machines don't work and they sometimes don't have…read moresigns on them so the machine just takes your money. Not just that it gets really hot in there and they don't turn the ac on until there's a lot of people sometimes.

Nice, clean, helpful staff. Will return and recommend to friends . Good hours and convenientread more